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Business Analyst
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  • Mortgage Business Analyst

    **Overview:** SolomonEdwards is seeking a Mortgage Business Analyst to join one of its mortgage clients. As a Mortgage Business Analyst, you will be responsible for performing daily loan reviews to ensure the accuracy of loan findings, providing support in managing departmental operations, and conducting data integrity, compliance, and operational efficiency analysis and reporting. **Responsibilities:** * Create and produce regular compliance reports to hold the division accountable for meeting defined targets * Serve as a point person to interact with internal and external clients to facilitate complex projects and presentations * Assist business units with developing interim business tools to facilitate increased efficiency * Support the Operations team with data analysis and problem-solving * Draft policies and procedures for different department roles and responsibilities * Perform other related duties as required and assigned * Demonstrate behaviors that are aligned with the organization's desired culture and values **Qualifications:** * Bachelor's degree in business administration or related field required * Financial Services and, if possible, mortgage industry experience preferred * Highly proficient in Excel, Word, and PowerPoint * Superior analytical skills **Benefits:** SolomonEdwards offers a comprehensive suite of benefits, including access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). We are committed to providing health and financial stability for our employees
    $20-24 hourly6h ago

  • Business Analyst

    **Overview** We are seeking an experienced Senior Business Analyst to join our team at KRG Technologies Inc. in Valencia, CA. The successful candidate will have a strong background in Property & Casualty (P&C) Insurance, with a focus on policy management, claims, and sales and distribution. This is a unique opportunity to leverage your expertise to drive business growth, process improvements, and thought leadership in the insurance industry. **Responsibilities** * Analyze business processes, identify gaps, and document improvements areas * Lead/execute consulting engagements to drive process improvements and implement solutions * Manage requirements, facilitate workshops, and build strong relationships with business heads/CXOs * Develop use cases, BRDs, and other project artifacts related to requirement management and process improvements * Collaborate with cross-functional teams to implement solutions and drive business outcomes * Stay up-to-date with emerging technologies trends and their adoption within the insurance industry * Provide thought leadership in areas of insurance trends, best practices, and process optimization **Qualifications** * 12-18 years of experience in Property & Casualty (P&C) Insurance for US markets * Experience in two or more of the business areas covering policy management, Claims, and sales and distribution * Experience with personal and commercial lines of business * Subject matter expertise (SME) in policy or claims areas * Experience with SDLC and agile methodologies * Strong analytical, communication, and project management skills **Benefits** * Competitive salary and benefits package * Opportunity to work with a leading company in the insurance industry * Collaborative and dynamic work environment * Professional growth and development opportunities * Recognition and reward for outstanding performance All your information will be kept confidential according to EEO guidelines
    $59k-82k yearly est.4h ago

  • Business Analyst

    **Overview** The Business Analyst position is a key role in the Learning and Information Technology (LIT) department at UW-Stout Polytechnic. The successful candidate will perform business process analyses, needs assessments, and preliminary cost/benefit analyses to align information technology (IT) solutions with business initiatives. This is a terminal (fixed-term) position. **Responsibilities** * Formulate and define system scope and objectives through research and fact-finding combined with an understanding of business processes, reporting needs, and workflow requirements. * Analyze business and user needs to design, develop, and support reports (e.g., Tableau), workflows (e.g., BP Logix, DocFinity), and collaboration solutions that improve access to data and operational efficiency. * Partner with campus departments and stakeholders to identify opportunities to apply reporting, workflow automation, and AI-enabled tools to support decision-making, instruction, and administrative processes. * Collect, analyze, and translate requirements into functional specifications, ensuring alignment with enterprise data structures, security standards, and institutional goals. * Develop, test, document, and maintain reports, workflows, integrations, and related solutions across enterprise information systems and collaboration platforms (e.g., SharePoint, Teams). * Provide operational support, troubleshooting, and user training for reporting, workflow, and AI-related tools, ensuring reliable and effective use across campus. * Assist in evaluating, piloting, and supporting AI technologies and emerging tools to enhance teaching, learning, and administrative functions, including documenting best practices and supporting adoption. * Support system performance, data integrity, and security, and participate in process improvement, change management efforts, and professional development to maintain current technical knowledge. **Qualifications** * Bachelor's degree in information technology, business administration, or a related field or equivalent combination of education and experience. * Demonstrated experience performing business analysis, including gathering requirements, documenting processes, and supporting system implementations. * Experience working with reporting, data analysis, or enterprise systems in a professional environment. * Basic knowledge of business process improvement methodologies and the ability to analyze and document workflows. * Ability to communicate effectively with both technical and non-technical stakeholders. * Ability to troubleshoot issues, provide user support, and contribute to system documentation and training. * Demonstrated ability to work independently and as part of a team in a dynamic environment. **Benefits** The Universities of Wisconsin provides an excellent benefits package, including participation in the Wisconsin State retirement plan, demonstrating our commitment to the diverse needs of our employees. Additional benefits include: * Competitive salary commensurate with qualifications and experience * Health and retirement contributions estimator available online * Employee benefits package including participation in the Wisconsin State retirement plan * Opportunity to calculate the estimated value of total compensation using the Health & Retirement Contributions Estimator | Employee Benefits (wisconsin.edu)
    $74k yearly3d ago

  • Business Analyst

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Responsibilities: · Executing on established SOP's: · Executing load scripts and ETL processes which will upload data extracts into an appropriate Oracle data warehouse. · Writing and applying PL/SQL queries in an Oracle environment with Business Objects reporting on the Data Warehouse structure for validating against contract terms and reconciling with financial summaries. Qualifications Technical Skills: MS Office Suite, MS Access, PERL, Proficiency in PL/SQL query writing, DB2 experience, ETL or HTML/XML languages beneficial, Oracle data warehouse storage environments, Business Objects report writing, Visio, SAS programming/code writing beneficial, DB/2 Basics, or DB/2 SQL. Additional Information If you are interested and want to apply, Please contact: Ujjwal Mane ************ ****************************
    $69k-96k yearly est.3d ago

  • Business Analyst

    **Overview** We are seeking a highly skilled Business Analyst to support a multi-year modernization initiative for a large organization serving over 200,000 individuals across hundreds of partner institutions. The successful candidate will play a critical role in translating business needs into technical requirements and ensuring the successful implementation of a modern, Azure-hosted administration system. **Responsibilities** * Process Analysis & Documentation: + Engage with business units to understand operational workflows, pain points, and improvement opportunities + Interface with development and IT staff to translate technical requirements + Document current-state processes using process maps, swimlane diagrams, and workflow charts + Facilitate discussions to define future-state processes aligned with organizational goals * Requirements Gathering & User Story Development: + Translate business needs into detailed functional requirements, acceptance criteria, and Azure DevOps work items/user stories + Ensure requirements are complete, consistent, testable, and aligned with business priorities + Collaborate with product owners, developers, and stakeholders to refine and validate requirements * Testing & Quality Assurance: + Develop test plans, test scripts, and step-by-step testing instructions for functional and user acceptance testing + Execute functional testing of user stories in Dev/Test environments to validate solution accuracy and readiness + Document defects, track resolution, and verify fixes + Coordinate, support, or lead UAT sessions with business stakeholders * Stakeholder Collaboration & Communication: + Serve as a liaison between business units and technical teams + Communicate project updates, risks, and issues clearly and proactively + Support change management activities by contributing to training materials and user guidance **Qualifications** * Experience in business analysis, process documentation, or a related role * Strong analytical and problem-solving skills * Ability to create clear process diagrams and workflow documentation * Experience writing user stories, acceptance criteria, and test cases * Familiarity with Azure DevOps or similar work item management tools * Hands-on experience with functional testing and UAT coordination * Excellent communication and facilitation skills **Benefits** * Remote work arrangement with occasional on-site meetings required * Competitive hourly rate dependent on experience * Opportunity to work on a large-scale modernization initiative with a leading organization * Collaborative and dynamic work environment * Professional growth and development opportunities
    $59k-82k yearly est.6h ago

  • Business Analyst

    Greetings, My name is Raju. Business Analyst @ Tampa, FL Position with one of our clients. Please go through the job description mentioned below and if you find it interesting then send me an updated copy of your resume on my email ID at ************************ -or you can call me at ************ ASAP. Role: Business Analyst. Location : Tampa, FL. Duration : Full Time. Job requirements: 7 yrs - 10 yrs of BA experience in Payments projects Knowledge of Payments systems and Payments messages (ISO20022, SWIFT, ACH, CHIPS, etc) Broad knowledge of technologies like Mainframe, Java, Messaging Queues, etc is preferred Experience working on development projects involving the above mentioned technologies are must Strong oral and written communication skills and advanced presentation skills Should be capable of having C-Level Communications Work closely with stakeholders to ensure each functional requirement is fulfilled Based on business requirements conduct requirements analysis Provide design services & architecture definition in collaboration with Architects Understand the user and functional requirements as assigned by the Client Project Manager Documentation of Business and Functional & Non Functional Requirements Requirement elicitation Perform impact analysis on system changes, batch processing's and work with business and IT for resolution Design review and Traceability matrix Development Support and Testing Address functional queries from development & testing team Conduct system/functional walk through for development, testing and business teams Interface with business and IT for issue resolution Functional testing, Solution assessment and validation Support business with Go/No-go decisions Prepare Software Release Note Thanks and regards Raju Email: ************************ Mobile:************ Job Type: Full-time Additional Information All your information will be kept confidential according to EEO guidelines.
    $51k-73k yearly est.3d ago

  • Business Analyst

    Job Title: Business Analyst Duration: 1 year Type: Temporary Project Estimated Duration: 1+ year with possible extension. Interview: Phone following to in-person. Onsite: Description: Our Client, a savings and loan association, is hiring a Business Analyst in Miami Lakes, FL. Responsibilities: • Develop and integrate new or existing applications into the technical infrastructure and Provide both strategic and detailed support to the Project Manager on significant projects and initiatives; • Be responsible for working with various business units to analyze and define functional, process, and technical requirements to develop the service / product that meets the strategic needs of the Business Unit; • Proactively collaborate with the business to identify potential process improvements and enhancements that increase efficiencies and decrease costs; • Translate business needs into design documents and specifications; document current state and future state process workflows, and work with vendors on configuring third party solutions to meet the process needs of the Business Unit; • Define and document the test plan and coordinates user acceptance testing to help ensure delivery of a quality solution as well as apply knowledge of the BankUnited PMO process to enhance PMO methodology, tools, and templates for continuous improvement of best practices. Requirements: • Experience as a Business Analyst (5+ years); • Experience in retail / commercial banking project implementations (3-5 years); • Experience with vendor management, MS Office Visio and workflow or data flow diagramming tools; • Experience in QA testing, design and test scripts execution; • Experience in Commercial Lending in any of the following areas as: Loan origination solutions implementation experience / Portfolio risk analysis solutions implementation experience / Financial spreading solutions implementation experience (preferred); • Experience in Residential Lending (preferred); • Experience with core banking systems and project implementation (preferred); • Six Sigma background is a plus; • PMP and/or IIBA certification (strongly preferred); • Bachelor's degree or equivalent. Additional Information Phani ************************ 609 - 888 - 6753
    $52k-73k yearly est.3d ago

  • Enovia- Business Analyst

    Must have hands-on experience working with Enovia V6 2012 x& beyond 10 years' Experience in Enovia V6 with all centrals New Product Introduction (NPI) / Inquiry to Order (ITO) - ITO to/from PLM integrations including any integrations with ERP. Project Management and Demand planning Needs to know in detail level the technical functionality of VCC to guide the discussions on how to leverage the OOTB functionalities. Able to coordinate internal resources for testing, but also support and coordinate testing activities during SIT and UAT Experience in gathering requirements and functional specification documentation Proven experience in leading workshops to identify requirements, provide solutions and validate design/configuration Minimum 6 yrs. strong experience as business analyst or onsite delivery role Must have experience in Enovia centrals Implementation experience in Enovia V6 2012x & beyond (designing and developing solutions in Enovia) Enovia upgrade experience Expertise in C,C++, MQL,Java Installation & Configuration experience desired Knowledge of OOTB feature of various Centrals Functional understanding of Item & BOM Management, Compliance Management, Change Management and Manufacturing Process Experience in Energy & Hi-Tech Industry preferred but not mandatory Qualifications Ability to work independently; lead small teams focused on specific work streams of larger projects Strong oral and written communication skills Good Analytical skill, Strong problem solving and troubleshooting skills with the ability to exercise mature judgment Eagerness to mentor junior team members Proficient use of Power Point presentation tool, and MS office tools. Proven writing skills for mass communication. Ability to document use cases, requirements and relevant technical documentation. Demonstrated leadership and team-building skills Knowledge of six sigma is added advantage Bachelor's degree in Engineering or relevant discipline Additional Information Job Status: Permanent Share the Profiles to ***************************** Contact: ************ Keep the subject line with Job Title and Location
    $58k-82k yearly est.3d ago

  • Business Analyst

    AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide. Job Description Job Role: Business Analyst 3 BA3 Location: Columbus, OH Duration: 6+ month contract Only Locals and EAD, GC, TN, USC! Qualifications Bachelor's degree in a communication or technical discipline, or equivalent experience 5 Plus Years of previous technical experience and knowledge of Microsoft Office Suite of Products. 5 plus years of experience with technical language used by computer programmers, developers. 5 plus years of experience with Microsoft Visio, Excel1 Additional Information If you are interested please share your resume at ************************** or you can directly call me on **************.
    $65k-91k yearly est.3d ago

  • Oracle Business Analyst

    Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client's requirements and span the services spectrum from Application Development/Maintenance, testing, Technology Consulting & staffing. The company is primarily focused on information technology, engineering, healthcare, financial technology and contingent workforce solutions. It operates in seven business segments including Commercial, Professional & Technical, EMEA Commercial, and EMEA Professional & Technical. The company provides professional and technical expertise in the fields of Telecom, Education, Banking, Retail, e-commerce, Automotive, Life Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting, recruitment, career transition, and vendor management services. We strongly believe: " If something cannot be measured, it cannot be managed. " TEKWISSEN™ measures all of these processes and applies corrective interventions to manage the quality process at its core. We are an Equal Employment Opportunity Employer M/F/V/D Recognitions: 2015 -America's Fastest Growing Company by Inc.com 2015- SPARK FastTrack Award from Ann Arbor SPARK 2015 -Honoree of Diversity Focused Company by Corp! Magazine 2014- America's Fastest Growing Company by Inc.com 2014- Michigan 50 Companies to Watch 2014 - DiSciTech Award in Technology by Corp! Magazine 2014- DiSciTech TECHNOLOGY Company of the year by Corp! Magazine 2014- SPARK FastTrack Award from Ann Arbor SPARK Specialties: Enterprise Solutions, Web Development, Data Warehousing, Systems Integration, IT Security, Storage Technologies, Development and Delivery, Business Intelligence, Telecommunications, Consulting and Planning, Network design, Implementation &Administration Job Description Scope of Work: • Business Analyst • 10 plus years of experience on Oracle Ebiz Suite Financials, with Expertise on Oracle General Ledger. • Should have a development background, need not be currently hands on with coding but should be able to review and analyze code if required. • Should be able to analyze and validate functional and technical requirements and design. • Should be able to work as an individual contributor, should have worked in a team lead a capacity , should be enterprising. Qualifications Bachelors Additional Information Thanks & Regards Sandeep ****************************** ************
    $65k-89k yearly est.3d ago

  • Business Systems Analyst

    **Overview:** We are seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in analyzing business processes, identifying requirements, and designing solutions to drive product adoption and optimization. You will work closely with stakeholders to gather requirements, develop business requirements documents, and facilitate cross-functional process review and solution design sessions. **Responsibilities:** * Write and review user stories * Create user journey maps, persona, story maps, process, data, and system flow diagrams * Participate in Sprint Demos and contribute to all phases of the development life cycle * Assist in UAT Product validations (e.g. define test strategies, test conditions, expected results, test plans, and test scripts) * Understand business processes and needs, and elicit requirements * Create Business Requirements Documents (BRDs) * Develop and maintain strong working relationships with all stakeholders * Prioritize and manage product backlog * Understand customer/user needs to define clear feature requirements, user stories, and acceptance criteria * Implement lessons learned to optimize product efficiencies throughout the product lifecycle * Analyze customer feedback and data to identify important issues that need to be addressed * Prioritize and coordinate tasks, monitor progress, help resolve issues, and facilitate team meetings * Understand "Current state" to develop "Future state" requirements and designs * Perform GAP analysis and develop recommendations to guide decision making and product design * Participate in and support interactions with clients to collect business requirements and drive product adoption * Coordinate and assist in the testing of new products and features * Facilitate and lead cross-functional process review and solution design sessions * Work with Salesforce, Confluence, Servicenow **Qualifications:** * Master's degree or equivalent in Computer Science, Electronics Engineering, Management Information Systems, or a related field * Alternatively, a Bachelor's degree plus 5 years of progressive post-baccalaureate experience in a related field * Must be willing to travel/relocate to unanticipated locations throughout the US on short notice for extended periods of time * Telecommuting permitted **Benefits:** * Competitive salary and benefits package * Opportunity to work on exciting projects and drive product adoption and optimization * Collaborative and dynamic work environment * Professional growth and development opportunities
    $56k-79k yearly est.6h ago

  • Business Analyst

    **Req number:** R8377 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. **Job Summary** We are looking for a motivated Business Analyst ready to take us to the next level! If you have experience gathering and documenting requirements, creating user stories, developing process flows, wireframes, and functional specifications, and thrive in an Agile/Scrum environment and are looking for your next career move, apply now. **Job Description** We are looking for a **Business Analyst** to serve as a Business Subject Matter Expert (SME) in an Agile/Scrum environment **.** This position will be **full-time** and **remote.** **What You'll Do** + Support the creation of an enterprise Electronic Health Record (EHR) system for the Division of Developmental Disabilities + Serve as a Business Subject Matter Expert (SME) and Business Analyst in an Agile/Scrum environment + Consult with business stakeholders to identify needs and recommend technical and business solutions + Perform research, analysis, and problem-solving to support business and technology initiatives + Report to the PMO Manager + Consult with clients to understand business needs and propose solutions + Develop and document user stories + Create wireframes, workflows, and other requirements artifacts + Develop User Acceptance Testing (UAT) scripts + Execute UAT and validate application functionality + Resolve Tier 2 and Tier 3 support tickets + Conduct advanced data analysis + Coordinate data cleansing and cleanup activities + Participate in Scrum teams as a SME and/or Product Owner + Participate in story grooming and backlog grooming sessions ** ** **What You'll Need** Required: + 5 years experience with relational databases (SQL Server) + 5 years experience working in SCRUM environment + 5 years experience with AGILE/SCRUM tools (JIRA or similar) + 5 years experience with IT Business Analysis in an Application Development environment Preferred: + Proficiency with MS Visio + Proficiency writing User Stories + Experience creating business and systems workflow diagrams + Experience creating GUI Wireframes + Experience writing User Acceptance Test scripts + PMP Certification **Physical Demands** + Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards + Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. + Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor **Reasonable accommodation statement** If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111. **EEO Statement** It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $65 - $72 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $65-72 hourly4d ago

  • Business Analyst

    This position functions as a behavioral health customer relationship management (BH CRM) analyst to support the development, implementation, monitoring, and continued improvements of complex strategic initiatives, including but not limited to the business processes housed in the BH CRM. This position coordinates and communicates with projects teams, other BH CRM staff, business owners, leadership, IT, and contractors to assist with operationalizing business processes into the BH CRM. This position will involve business process mapping, translating business needs into development requirements, creating program guidance, job aids, and webinar content and web-based trainings, and coordinating technical assistance learning sessions as directed. This position will also monitor program and account data. Duties & Responsibilities: Reviews, analyzes, evaluates, and prioritizes business and user needs. Triage user requests and tickets, assign priority and severity, and communicate effectively to all stakeholders. Maintain and prioritize CRM inbox communications. Draft and send communications to users and specific audiences related to business process upgrades, timelines, system changes, or anything relevant to the system. Formulates systems to parallel overall business strategies. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Prepare and document Functional and Technical Specifications for reporting and data warehouse work. Assist with business warehouse/intelligence support and enhancements. Assist with developing and drafting RFPs. Assist in deployment and management of end-user reporting tools and platforms.Work with IT and business project teams to understand reporting and data warehousing requirements and propose solutions. Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions. Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project manager. Attends all BH CRM meetings as appropriate and assigned. Assist QA/Testing team when required by volume of work Required Skills: 5+ years of experience as a Business Analyst Experience as a BA working with applications built on salesforce QA/Testing Experience Desired skills: Local, State, or Federal government experience Other Desired Skills: Azure Devops FedRAMP HIPAA Nice CXone or other contact center suite Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard (including Legacy, Core, and Emerging technologies), business process mapping, and reengineering. A certain degree of creativity and latitude is required. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Familiar with relational database concepts, and client-server concepts. Ability to organize, evaluate, and present information effectively. Ability to analyze, synthesize, and evaluate a variety of data for use in program development and analysis. Other required skills are technologically savvy; strong training and technical assistance skills; excellent oral and written communication skills; and highly organized and detail oriented. Required skills in the use of all necessary software necessary to execute stated duties and responsibilities (includes the suite of Microsoft Office applications such as Word, Excel, PowerPoint, Outlook). Ability to meet competing deadlines. Strong data management skills. Experience in process improvement, project management, and data management Additional Info: At FastTek Global, Our Purpose is Our People and Our Planet. We come to work each day and are reminded we are helping people find their success stories . Also, Doing the right thing is our mantra . We act responsibly, give back to the communities we serve and have a little fun along the way. We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years! FastTek Global is a financially strong, privately held company that is 100% consultant and client focused. We've differentiated ourselves by being fast, flexible, creative and honest. Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies. Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include: Medical and Dental (FastTek pays majority of the medical program) Vision Personal Time Off (PTO) Program Long Term Disability (100% paid) Life Insurance (100% paid) 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match Plus, we have a lucrative employee referral program and an employee recognition culture. FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, and 2023! To view all of our open positions go to: ******************************************* Follow us on Twitter: ********************************* Follow us on Instagram: *************************************** Find us on LinkedIn: **************************************** You can become a fan of FastTek on Facebook: *************************************** AI & Hiring Disclosure We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight. All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits. If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out. Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring. To learn more or exercise your rights, please contact us at ****************.
    $65k-92k yearly est.2d ago

  • Business Analyst

    Minimum Exp. and Skills - Minimum 5 years BA experience - Strong data analysis skills - Experience with SCRUM methodology a plus - RUP Certification- Strong SQL skills - Facilitates the definition and development of stories by the product owner and SMEs to meet the business needs. - Facilitate business process mapping and business stakeholder sessions. - Write requirements in the form of user stories. Ensures stories and acceptance criteria are appropriately defined & documented. - Maintains healthy product backlog. - Works with Product Owner to address any conflicting business needs. - Documents detailed functional requirements, business rules, and reviews test cases. - Documents detailed non-functional requirements. - Identifies dependencies on other teams and collaborates and communicates timely and effectively. - Experience with SCRUM methodology is required Preferred: - Experience with TFS (Team Foundation Server) a plus - Experience with MTM (Microsoft Test Manager) a plus - Experience in agriculature domian Additional Information All your information will be kept confidential according to EEO guidelines.
    $59k-81k yearly est.3d ago

  • Business Analyst

    vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill. We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost. We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame Job Description The Iowa Department of Transportation (DOT) needs to hire a Strategic Business Analyst to write detailed specifications in Microsoft Word for a web application, “Design Tabulation”. The Strategic Business Analyst skilled at to writing detailed specifications in Microsoft Word for a web application, “Design Tabulation”. This web application will be both internal and external to the DOT. This person will be working with Project Leads from the Office of Design as well as other offices within the DOT. This person will need to coordinate with these stake holders to get an understanding of the processes involved. This person will also have to work with the Highway Support Team to ensure that the specifications are following DOT IT standards. This effort encompasses over 200 Design Tabs. Each Design tab has defined fields, datatypes, rules, requirements, calculations and other automated processes completed by the Project Leads. Each Design tab will work independently but be compiled into a Design Plan for a project number. Excellent interpersonal, verbal and written communication skills and the ability to interact with a diverse group of team members Strong ability to work effectively within time constraints, changing priorities, and independently Qualifications · Demonstrated experience gathering requirements for an application development project · Ability to interpret customer requirements, lead/participate in data mapping sessions with customer, recommend solutions and document data mapping req · Ability to interact with customer to verify business rules and/or clarify data analysis · Analyze and document business processes and flows · Documents, analyzes and proposes process changes or re-engineering approaches based on an understanding of technical problems and solutions · Proficient in Microsoft Office Suite: Including Intermediate in Excel, Word, PowerPoint and Visio · Experience updating scope document and helping to determine timelines and project phases Additional Information All your information will be kept confidential according to EEO guidelines.
    $63k-81k yearly est.3d ago

  • Business Analyst

    Inent is a leading provider of information technology, consulting and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Great organizations demand great IT. To stay on budget, on schedule and maintain high quality standards for IT initiatives, organizations must align with the right service providers-those that can truly improve and enhance the initiatives they support. Job Description Candidate will need to work well with agile projects and be comfortable creating/maintaining user stories in Jira. The technology stack is Java/HTML/CSS/SOAP/Struts and some REST. They use HP Quality Center for defect tracking. **UPDATE 5/7/2015: Candidates' resumes should mention Jira extensively - along with User Stories, Epics, Product Backlog (Agile). I'm seeing a lot of classical BA resumes with UML, Use Cases, etc. Required: • Minimum of 3-5 years experience gathering user/technical requirements for Web-based applications • Ability to analyze and understand problems of a technical nature (specifications, log files, etc.) • Understanding of agile tools, like Jira, for entering business requirements Nice-To-Have: • Knowledge of Java, J2EE environments. • Experience in Financial Services Industry • Experience with distributed delivery models (some developers and testers may be offshore) Qualifications BE/BTECH/MASTERS Additional Information Thank you Srikanth Inent Inc (Innovative Enabling Technologies Inc ) Tel: ************ * 128 Fax No: ************ email: *************************
    $57k-80k yearly est.3d ago

  • Business Analyst

    **Overview:** Codeworks, a LRS Company, is seeking a Business Analyst to support a portfolio of compliance, legal, real estate, and facilities initiatives for a contract role. This role will initially assist with evaluating and supporting Microsoft Fabric, Power Platform, and related workflow technologies, while providing broader business analysis support across operational, lifecycle, and project-based efforts. **Responsibilities:** - Gather and document business requirements through interviews, workshops, workflow analysis, and stakeholder engagement. - Create and maintain business requirements, user stories, use cases, process flows, diagrams, and test cases. - Collaborate with developers, architects, product owners, business stakeholders, and third-party vendors to define and evaluate solutions. - Analyze business processes and recommend improvements that align with organizational goals. - Facilitate requirements-gathering sessions, data analysis discussions, and solution reviews. - Support quality assurance and user acceptance testing (UAT), including test case development, execution, and validation activities. - Communicate project status, requirements, risks, and recommendations to stakeholders. - Assist with small-scale project coordination and ensure alignment between business needs and technical solutions. - Support a mix of operational, enhancement, and project-driven initiatives across multiple business areas. **Qualifications:** - Experience as a Business Analyst supporting business and technology projects. - Strong experience writing business requirements, user stories, use cases, process flows, diagrams, and test cases. - Experience working in Agile environments and collaborating with cross-functional teams. - Strong communication, facilitation, and stakeholder management skills. - Ability to analyze business processes, identify opportunities for improvement, and recommend practical solutions. - Understanding of data structures, data integration, and data warehousing concepts. - Strong organizational, problem-solving, and time-management skills. **Benefits:** - The base range for this contract position is $60.00 -$90.00 per hour, depending on experience. - Codeworks, an LRS company, is an equal opportunity employer and offers a dynamic work environment
    $51k-75k yearly est.6d ago

  • Business Analyst

    Genesis HealthCare System is an integrated health care delivery system based in Zanesville, Ohio. The system includes a not-for-profit hospital, Genesis Hospital, in Zanesville, an extensive network of more than 300 physicians and multiple outpatient care centers throughout the region. Genesis is the largest health care provider in its six-county region of southeastern Ohio, which includes Muskingum, Morgan, Perry, Coshocton, Noble and Guernsey counties. Genesis provides a higher level of service than what is typically found in a community of its size including open-heart surgery, trauma care, a Level II neonatal intermediate care unit, neurosurgery and comprehensive cancer services. This level of care has established Genesis as a primary referral center for much of the region. In addition to traditional hospital services, Genesis offers a broader range of services through its affiliated organizations, which serve as Genesis' partners to extend care far out into the community. Job Description DUTIES & RESPONSIBILITY: Define configuration specifications and business analysis requirements Perform quality assurance Define reporting and alerting requirements Own and develop relationship with partners, working with them to optimize and enhance our integration Help design, document and maintain system processes Report on common sources of technical issues or questions and make recommendations to product team Communicate key insights and findings to product team Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer Qualifications Previous experience in Business / Systems Analysis or Quality Assurance A degree in IT / Computer Science Proven experience in eliciting requirements and testing Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools Solid experience in writing SQL queries Basic knowledge in generating process documentation Strong written and verbal communication skills including technical writing skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $56k-78k yearly est.3d ago

  • Business Systems Analyst

    **Overview:** The National Airspace System Integration Support Contract (NISC) Division of the Leidos Fed Civ IT Business Area is seeking a Business Systems Analyst to join our dynamic team supporting the Federal Aviation Administration (FAA) in Oklahoma City at their Mike Monroney Aeronautical Center location. Telework is available, but you must be located in the OKC area. **Responsibilities:** The contractor must assist the Automation Systems Management Branch (AFS-950) by providing information systems and business process analysis support services. Services focus on data quality, business analysis, and assisting with the development of policies, plans, and procedures. Specifically, the Contractor will: * Provide support for analyzing, identifying, reporting, and resolving information systems discrepancies among systems of record. * Provide support in the research and resolution of information systems issues, stemming from mismatched or incorrect data. * Provide support in the delivery of accurate information systems data. * Formulate and present enterprise-wide business organization strategies. * Provide support for the design and delivery of integrated business and information systems to support the enterprise's accomplishment of business goals. * Provide support for the analysis and definition of business processes and work instructions. * Provide support in project and program creation, concept definition, presentations, and other business analysis to define business programs goals and objectives. * Provide support for data analysis of ad-hoc information requests. * Provide support for the development/ongoing revisions of a strategic communications effort. * Provide administrative and technical writing support for the documentation of information systems including data management/governance, performance and information systems usage. **Qualifications:** * Bachelor's degree and 2+ years of prior relevant experience or master's with less than 2 years of prior relevant experience. Additional experience may be substituted in lieu of a degree. * Excellent customer service skills and the ability to work independently. * Proficiency with Microsoft Office 365 including Teams and other project tracking tools like JIRA. * Ability to map business processes, prepare documentation, and perform analysis. * Ability to obtain and maintain public trust suitability. **Benefits:** Leidos offers a comprehensive benefits package, including: * Competitive compensation * Health and Wellness programs * Income Protection * Paid Leave * Retirement plans * Additional benefits can be found at (**************/careers/pay-benefits)
    $59.2k-106.9k yearly6h ago

  • Salesforce Business Analyst

    **Overview** We are seeking a skilled Salesforce Business Analyst to join our team in a fast-paced, dynamic environment. As a Salesforce Business Analyst, you will be responsible for providing break/fix support, serving as the first line of analysis for Salesforce production issues, and supporting enhancements and production stability. **Responsibilities** * Break/Fix (Production Support): Serve as the first line of analysis for Salesforce production issues, including user-reported defects, data issues, automation failures, permissions problems, and integration-related incidents. * Triage and prioritize incidents in coordination with stakeholders and technical team members based on severity, business impact, and urgency. * Perform root cause analysis (RCA) by reviewing data, configuration, automation logic, and user workflows to identify the underlying cause of issues. * Document issues clearly, including problem statements, reproduction steps, impacted users or processes, and recommended fixes. * Support incident resolution by validating fixes in lower environments and confirming successful remediation in production. * Communicate status updates, impacts, and resolution summaries to business and technical stakeholders throughout the incident lifecycle. * Enhancements (Backlog Support): Elicit and clarify enhancement requests from business users, focusing on incremental improvements rather than net-new platform design. * Translate enhancement requests into clear user stories, acceptance criteria, and functional requirements suitable for development and configuration. * Partner with Salesforce Developers and Administrators to refine scope, validate feasibility, and align enhancements to existing platform patterns. * Support UAT and functional validation by executing test scenarios, documenting results, and confirming enhancements meet acceptance criteria. * Assist in maintaining and grooming a small enhancement backlog, balancing new requests against operational priorities. * Production Stability and Governance: Ensure changes adhere to established change control, release management, and auditability standards, especially in public-sector or regulated environments. **Qualifications** * Bachelor's degree (Relevant experience may be substituted for formal education or advanced degree) * Minimum of THREE (3) years of professional experience * U.S. Citizenship is contractually required * Ability to commute to or work from the San Antonio Guidehouse office * Ability to undergo a Guidehouse background check as part of the onboarding process * Strong experience with Salesforce core functionality (Sales Cloud, Service Cloud, or custom applications) **Benefits** * Medical, Rx, Dental & Vision Insurance * Personal and Family Sick Time & Company Paid Holidays * Position may be eligible for a discretionary variable incentive bonus * Parental Leave and Adoption Assistance * 401(k) Retirement Plan * Basic Life & Supplemental Life * Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts * Short-Term & Long-Term Disability * Student Loan PayDown * Tuition Reimbursement, Personal Development & Learning Opportunities * Skills Development & Certifications * Employee Referral Program * Corporate Sponsored Events & Community Outreach * Emergency Back-Up Childcare Program * Mobility Stipend
    $64k-76k yearly est.6h ago