Zippia Jobs
Business Analyst
Select...
business analyst
We are looking for a highly motivated, detail-oriented Associate Business Analyst to join our growing team. In this entry-level role, you will act as a bridge between business stakeholders and technical teams. You will be responsible for gathering project requirements, analyzing workflows, and helping design data-driven solutions to improve company efficiency. If you possess strong analytical thinking, excellent communication skills, and a passion for solving complex business problems, this is the perfect launchpad for your career. Roles and Responsibilities As a fresher, you will work under the guidance of senior analysts and project managers to execute the following duties:Requirement Gathering: Assist in conducting interviews, workshops, and meetings with stakeholders to understand their operational needs. Documentation: Create and maintain comprehensive project artifacts, including Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), process flowcharts, and user stories. Process Mapping: Analyze existing business workflows to identify bottlenecks and suggest areas for automation or optimization. Data Analysis: Work with basic datasets using Excel or SQL to uncover trends, compile operational metrics, and support data-backed decision-making. Testing Support: Collaborate with the Quality Assurance (QA) team to create test cases and participate in User Acceptance Testing (UAT) to ensure the final product matches business needs. Cross-Team Liaison: Act as a clear communication channel between developers, designers, and business users to keep project goals aligned. ️ Key Skills & Qualifications Technical Skills (Basic/Academic Knowledge) Documentation & Modeling: Familiarity with wireframing and flowchart tools (e.g., MS Visio, Lucidchart, or Miro). Data & Analytics: Strong proficiency in Microsoft Excel (VLOOKUP, Pivot Tables). Foundational knowledge of SQL queries or data visualization tools like Power BI / Tableau is a big plus. Agile Frameworks: Basic understanding of the Software Development Life Cycle (SDLC) and Agile/Scrum methodologies. Soft Skills Communication: Exceptional written and verbal communication skills to simplify technical ideas for non-technical users. Problem-Solving: Strong critical-thinking ability to approach complex problems logically. Time Management: Ability to multitask, manage deadlines, and quickly adapt to changing priorities. Education: Bachelor's Degree in Business Administration (BBA), Computer Science (B.Tech/BCA), Information Technology, Economics, or a related quantitative field $55k-79k yearly est.5d agoBusiness Analyst
**Overview:** We are seeking an experienced Business Analyst to support the Success data conversion project. The selected candidate will serve as the primary point of contact for users experiencing application and help desk issues while ensuring smooth business operations throughout the project lifecycle. **Responsibilities:** * Serve as the primary contact for end users experiencing system or application issues. * Troubleshoot software problems and resolve user inquiries involving manual data manipulation. * Receive, document, prioritize, assign, and monitor support requests through phone, email, chat, and JIRA ticketing system. * Investigate incidents and determine root causes of recurring issues. * Escalate complex technical or business issues to management when necessary. * Work closely with MDHS program staff and IT teams to identify business and technology needs. * Maintain accurate documentation of incidents, resolutions, and enhancement requests. * Assist with data conversion support activities for the Success project. * Provide exceptional customer service while communicating technical information to non-technical users. * Participate in testing, issue validation, and continuous process improvements. **Qualifications:** * Associate's degree or higher. * Minimum 5 years of Business Analyst or Help Desk experience. * At least 5 years of experience supporting automated eligibility systems for: + SNAP (Supplemental Nutrition Assistance Program) + TANF (Temporary Assistance for Needy Families) + E&T (Employment & Training) * Experience supporting enterprise applications in a production environment. * Strong troubleshooting and analytical skills. * Excellent written and verbal communication. * Experience documenting incidents and system issues. * Experience interacting with business users and technical teams. * Strong customer service skills. **Benefits:** * Long-term contract * Hybrid - Remote after the first 6 weeks of onsite training in Jackson, MS * Opportunity to work on a high-profile project with a government agency * Collaborative and dynamic work environment * Professional growth and development opportunities $52k-74k yearly est.13d agoBusiness Analyst
**Overview** We are seeking an experienced Senior Business Analyst to join our team at KRG Technologies Inc. in Valencia, CA. The successful candidate will have a strong background in Property & Casualty (P&C) Insurance, with a focus on policy management, claims, and sales and distribution. This is a unique opportunity to leverage your expertise to drive business growth, process improvements, and thought leadership in the insurance industry. **Responsibilities** * Analyze business processes, identify gaps, and document improvements areas * Lead/execute consulting engagements to drive process improvements and implement solutions * Manage requirements, facilitate workshops, and build strong relationships with business heads/CXOs * Develop use cases, BRDs, and other project artifacts related to requirement management and process improvements * Collaborate with cross-functional teams to implement solutions and drive business outcomes * Stay up-to-date with emerging technologies trends and their adoption within the insurance industry * Provide thought leadership in areas of insurance trends, best practices, and process optimization **Qualifications** * 12-18 years of experience in Property & Casualty (P&C) Insurance for US markets * Experience in two or more of the business areas covering policy management, Claims, and sales and distribution * Experience with personal and commercial lines of business * Subject matter expertise (SME) in policy or claims areas * Experience with SDLC and agile methodologies * Strong analytical, communication, and project management skills **Benefits** * Competitive salary and benefits package * Opportunity to work with a leading company in the insurance industry * Collaborative and dynamic work environment * Professional growth and development opportunities * Recognition and reward for outstanding performance All your information will be kept confidential according to EEO guidelines $59k-82k yearly est.3d agoBusiness Analyst
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category:Academic StaffEmployment Type:RegularJob Profile:Business Systems Analyst III (Inst) Job Summary: Common: Makes final determinations on systems requirements and technology selection and performs complex data analysis to ensure data management objectives are met. Provides guidance to lower level staff and serves as a subject matter expert to leadership. Recommends and provides direction for the mapping of business processes. Serves as a subject matter expert to institutional and unit leadership. Leads Enterprise Resource Planning (ERP) systems to support the business operations of UW. Leads system analysis and design, development of technical solutions within application and database management infrastructure. Assists and provides technical leadership, training, and guidance to less experienced staff to support ERP systems. Resolves complex problems with minimal guidance. Unique: The Workday Enterprise Solutions Team (WEST) is responsible for the administration and optimization of Workday and related systems (including, but not limited to, Adaptive, Jaggaer / ShopUW+, RAMP) for Finance, Human Resources, and Research Administration across the Universities of Wisconsin System, while focusing on people, processes, and technology. This team will concentrate on continuous improvement and system maintenance, release enhancements, support, and strategic integration of the Workday ERP and related systems to achieve business objectives. Senior Business Analysts will support one or more teams within the WEST team. Activities may include leading the review, redesign and optimization of complex business processes, security policies, reports, and other system functionality, including ancillary and bolt-on IT systems. Senior Business Analysts will be responsible for system maintenance, design, configuration, testing and the successful implementation of Workday releases. They will also evaluate additional features and systems to enhance user experience, compliance, research and analyze data patterns to troubleshoot or highlight areas of improvement, write reports and develop requirements for integrations or other technical solutions. The Senior Business Systems Analyst serves a vital role within WEST. This position involves the following duties: - Lead and conduct complex data analysis to ensure data management objectives are met and recommend improvements - Serve as a strategic ERP advisor to leadership, offering insights and recommendations on system capabilities and optimizations. - Formulate and define systems scope and objectives through research and fact-finding combined with a strong understanding of applicable business systems and industry requirements - Lead and facilitate requirements gathering sessions with key stakeholders and subject matter experts, ensuring alignment with business goals - Drive the design and modification of complex business information systems, document requirements, and resolve system logic challenges. - Identify, recommend, and implement programs and solutions to meet business objectives while balancing cost, performance, and resource constraints. - Write and present detailed reports and documentation that support business decision-making and drive operational improvements. - Work on tasks including project or functional requirements, functional/technical design, configuration, testing, and process documentation - Identify change impacts or training needs - Provide leadership and mentorship to lower level staff, guiding them through complex tasks and projects. - Support and triage end-user issues, ensuring a seamless user experience and prompt resolution of any system related challenges. To be successful in this position, you will need to intentionally collaborate with peers across WEST and work to actively foster a respectful, inclusive and safe team environment. Schedule will be determined with the selected finalist upon hire. Primary schedule will be during business hours on Monday through Friday, beginning no later than 9:00AM CST and ending no earlier than 3:00PM CST, with an on-call or weekend rotation as required by the department. Please be sure to review the "How to Apply" section of the job posting if you plan on applying. Key Job Responsibilities: Provides guidance to lower-level staff in the design, development, and implementation of data reporting and business intelligence systems Provides advanced procedural and technical guidance to unit staff regarding technology usage and management Maintains system configuration, performs testing, supports end users and follows WEST team standards. Performs complex data analyses and reporting Provides direction for the mapping of business processes using advanced process-mapping methodologies Serves as a project lead for lower-level IT staff providing guidance on specific project goals, outcomes, and technological components Designs, develops, and implements complex data reporting and business intelligence systems Makes recommendations in the selection of technology solutions to align with business strategies Department: Workday and Enterprise Solutions Team (WEST) Compensation: Well qualified applicants can expect to earn between $100,000 - $125,000, with final salary based on experience and qualifications. In addition to salary, this position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see: *********************************************************** Required Qualifications: - Business analysis experience - Ability to perform complex data analysis - Attention to detail with the ability to synthesize data and information into presentations and materials - Knowledge of methods to analyze business needs and recommend relevant solutions including policy, process, or system improvements. Preferred Qualifications: - 5+ years' experience as a Business Analyst with progressively increasing responsibilities, or 3+ years' experience supporting Workday - Experience working in FIN &/or Cross-Functional teams - Experience working in a higher education setting - Experience working with an ERP system either implementation or maintenance - Experience working with a Workday / cloud ERP implementation or maintenance Education:How to Apply: To apply for this position, please click on the "I am a current employee" button or "I am not a current employee" button under Apply Now. Please upload documents that includes your resume and responses to the prompts below. Provide specific examples of: 1. How do you envision your experience in Business Analysis will contribute to your success in this role, particularly in the Finance Administration space? 2. Please tell us about your experience with the finance modules in Workday. 3. Tell us about a time you had to navigate a software solution change that you weren't readily familiar with in a prior role while managing other competing priorities. Your responses to the prompts will help us better understand your motivation, interests, and potential success in the role. If you have any questions about the application process, please contact Daniel McCusky at ***********************. References will be requested of final candidates. All applicants will be notified after the search is complete and a candidate has been selected. Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment. The Workday and Enterprise Solutions Team (WEST) cannot employ F-1 OPT STEM Extension participants, because the department does not meet the E-Verify employer requirement. Contact Information: Daniel McCusky, HR Generalist *********************** Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. The University of Wisconsin-Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website. To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you. Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department. $100k-125k yearly3d agoBusiness Analyst
AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide. Job Description Job Role: Business Analyst 3 BA3 Location: Columbus, OH Duration: 6+ month contract Only Locals and EAD, GC, TN, USC! Qualifications Bachelor's degree in a communication or technical discipline, or equivalent experience 5 Plus Years of previous technical experience and knowledge of Microsoft Office Suite of Products. 5 plus years of experience with technical language used by computer programmers, developers. 5 plus years of experience with Microsoft Visio, Excel1 Additional Information If you are interested please share your resume at ************************** or you can directly call me on **************. $65k-91k yearly est.3d agoBusiness analyst
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Job Description 3 - 5 years experience as Business Analyst Understanding of the fundamentals of pension and broader benefit plan design preferred Prior experience as a business analyst in a consulting environment preferred Experience with relational databases including SQL, Oracle or Access preferred Experience with test plan creation, testing procedures and test plan execution preferred. Strong analytical, integrative and problem solving skills. Excellent written and verbal communication skills Solid interpersonal skills and client service orientation Ability to work both independently and on client teams, including virtual work teams with members in different geographic regions Strong organizational abilities and flexibility to work in a performance driven environment managing multiple project priorities Sense of accountability, owning ones work and taking pride in it; commitment to quality and continuous improvement Qualifications Bachelors degree or equivalent in business, management information systems, human resources management, benefits administration or related field Ability to travel and work extended hours as needed Additional Information If interested, feel free to contact me: Sagar Rathore, Technical Recruiter Email: ****************************** phone: ************ $73k-100k yearly est.3d agoAnalyst - Business Analyst
**Anywhere** **Type:** Consulting **Category:** Regulatory/Compliance **Industry:** Financial Services **Workplace Type:** Remote **Standard Hours:** Open **Reference ID:** JN -092026-108565 **Shortcut:** ********************************** + Description + Recommended Jobs **Description:** Remote Our client seeks a Business Analyst to support issuer operations, onboarding, and ongoing compliance across payments partners. The role serves as a primary operations contact for assigned clients, ensuring adherence to rules, agreements, and program documents while coordinating resolution of acceptance and transaction processing issues. The analyst will collaborate with internal stakeholders and partners, interpret technical specifications, and monitor compliance and risk. The team operates in EST hours and communicates primarily via email and conference calls. Candidates must be comfortable interpreting technical documentation, understanding APIs, batch file processing, and connectivity across systems. No direct coding is required. _We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance._ Rate: $27.00 to $30.00/hr. w2 **Responsibilities:** + Onboard assigned issuers, issuer processors, program managers, and network partners to the Discover Network. + Serve as primary operations contact and trusted advisor for acceptance and transaction processing matters. + Drive ongoing compliance with network rules, regulations, agreements, and program documents. + Research, respond, and monitor compliance, risk, and escalations for assigned participants. + Collaborate with sales and internal stakeholders on new programs and operational readiness. + Coordinate certification and release activities to ensure rule and specification adherence. + Support resolution of acceptance and processing issues by engaging partners and internal teams. + Contribute to department analytics, reporting, and continuous improvement opportunities. **Experience Requirements:** + 2+ years in payments or financial services, or 4+ years in lieu of formal education. + Experience with acquirers, issuers, processors, gateways, or network participants. + Ability to interpret program documents, contracts, and technical specifications. + Working knowledge of APIs, connectivity concepts, and batch file processing. + Experience with Salesforce, Snowflake, Tableau, Blueworks, Google Workspace, and Smartsheet. + Skilled at troubleshooting, researching, and resolving transaction technical issues. + Effective client communication, organization, planning, and presentation skills. + Strong problem-solving aptitude and attention to compliance requirements. **Education Requirements:** + H.S. Diploma or GED required. Bachelor's in Business, Technology, Finance, Engineering, or related preferred. **_Recruitment Transparency Notice_** **_Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening_** **_and hiring_** **_process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (_** **_noreply@eliassen.com_** **_, ************* inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process._** _Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range._ _W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality._ _If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:_ _· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc._ _· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group._ _If you have any indication of fraudulent activity, please contact_ _******************_ _._ _About Eliassen Group:_ _Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve._ _Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws._ _Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!_ $27-30 hourly6d agoBusiness Analyst 3
United States Suitability/Public Trust Fully remote Information Technology GovCIO is currently hiring for Business Analyst with 8 years experience supporting the United States Postal Service (USPS) identifing business problems, gathers requirements, analyzes processes, and ensures technology solutions align with organizational goals. They act as the bridge between stakeholders and technical teams, producing documentation that guides development and reduces rework. This position will be a fully remote within the United States. **Responsibilities** Coordinates with business and technology teams, ascertaining system requirements, such as program functions, output requirements, input data acquisition, and system techniques and controls. Provides technical/functional expertise in identifying, evaluating, developing, and supporting systems. They have the business knowledge and perspective of a particular business and the IT needs of that customer. Requires knowledge of computer system capabilities, business processes, and work flows. May also be functional experts in financial, program control or logistical areas. + Analyzes business and technical processes to formulate and develop new and modified business information processing systems. + Interfaces between systems architects/programmers and users located in a specialized area to ensure that information technology designs meet the needs of the end users within an organization. + Documents product/service requirements and develops test procedures to ensure user requests are carried out. + Interacts with testing requirements to ensure traceability and test coverage. + Requires general-logic knowledge of system capabilities without necessarily the ability to program. **Qualifications** Bachlors degree from an accredited College/University in the applicable field of services is preferred. NOTE: If resource does not have a relevant college degree, an additional 4 years of relevant work experience is required. Required Skills and Experience + Clearance Required: suitability/Public Trust + 8 years experience Preferred Skills and Experience **Required Skills** + **Requirements Gathering** - Conduct stakeholder interviews, workshops, and process observations to elicit business needs. + **Documentation** - Create user stories, acceptance criteria, functional specifications, process flows, and data mapping documents. Maintains system protocols by writing and updating procedures. Provides direction to the development and testing cycles. + **Process Analysis** - Analyze current-state workflows, identify gaps, and propose improvements. Analyze, review, and accept the Business Needs Statements BNS, Epics, Features, and User Stories **Stakeholder Communication** - Facilitate meetings, manage expectations, and communicate project status across business and technical audiences. + **Solution Validation** - Support user acceptance testing and verify that delivered solutions meet documented requirements. + **Data & Reporting** - Create dashboards, perform data analysis, and identify automation opportunities. + **Test Planning** - Review requirements and design comprehensive test plans and test cases. + **Manual & Automated Testing** - Execute functional, regression, integration, system, and UAT tests; run automated scripts when applicable. + **Defect Management** - Identify, document, and track defects using tools like ALM/VersionOne + **Regression & Verification** - Validate fixes and ensure resolved defects meet acceptance criteria. · **Exploratory Testing** - Identify edge cases and unexpected behaviors beyond scripted tests. + **Strong analytical thinking** - documentation skills, and process mapping expertise. Ability to translate business needs into clear technical specifications. + **Cross‑Functional Collaboration** - Work with developers to reproduce issues and provide quality insights. + **Clear communication, attention to detail, and strong analytical skills.** **Knowledge with the following qualifications** + Knowledge/experience with Agile Methodologies + As Scrum Master backup, assist with Agile ceremonies and release management + Strong understanding of testing principles, methodologies, and SDLC/Agile. + Experience with test management and defect tracking systems tools (ALM VersionOne) + Able to present and communicate at all levels within an organization + Demonstrated forward thinking skills - Ability to lead as a Critical Incident Manager to restore production applications impacting events. Able to manage multiple IT projects simultaneously. + Basic SQL knowledge and familiarity with API testing tools like Postman. **Working knowledge (8+ years' experience) of one of more of the following qualifications:** + Able to present and communication at all levels within an organization Working knowledge of Java, UNIX, and SQL using Oracle DB + Able to present and communication at all levels within an organization Prior Management Leadership Experience **Posted Salary Range** USD $81,850.00 - USD $120,000.00 /Yr. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. $81.9k-120k yearly4d agoBusiness Analyst
The Business Analyst serves as a critical liaison between the Operations and Information Technology teams, translating business needs into technical solutions and ensuring alignment between operational priorities and system capabilities. The Business Analyst is a strategic communicator and systematic organizer with a strong working knowledge of day-to-day operations and priorities within their department and the company. With their commitment to innovation, they will seek out, develop, and help implement strategic initiatives for improved efficiency and productivity. The Business Analyst is attentive to identifying business needs for the company and clients, working on logic and analytical-based projects, developing processes for internal and external systems, and organizing, prioritizing, and leading development projects for teams. Responsibilities Process Improvement Serve as a trusted liaison between the operational side of the organization and the information technology (I.T.) department or external service providers. Collaborate with various departments to gather information, assess needs, and identify opportunities for operational enhancements. Stay informed about industry trends and best practices to provide relevant insights and recommendations to management. Assist in developing business cases for projects and initiatives, including cost-benefit analysis. Periodic review and update of business requirements documents. Troubleshooting and problem-solving, as well as working closely with managers and software developers to solve business problems. Implementation Monitor and evaluate the implementation of recommended solutions, ensuring adherence to timelines and budgets. Facilitate training sessions and workshops to support change management initiatives and promote a culture of continuous improvement. Work closely with business users for UAT (User Acceptance Testing) support and provide help in the creation of UAT test cases and scenarios. Perform triaging of UAT defects and work with Business users to either rectify requirements or clarify users' expected behavior. Reporting Analyze organizational processes, systems, and procedures to identify areas for improvement and recommend solutions. Conduct research and data analysis to support decision-making and strategic planning initiatives. Develop and implement performance metrics and key performance indicators (KPIs) to measure success and progress toward goals. Prepare detailed reports, presentations, and recommendations based on findings and analyses. Requirements Education & Experience Education: Bachelor's degree in business administration, management, or a related field. Experience: Minimum two years of experience in a business analyst role or relevant applicable experience in an Insurance Agency Operations role with an interest in technology and project management required. Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau, and Power BI) and project management tools preferred. Knowledge & Skills Strong analytical and problem-solving skills, with the ability to interpret complex data and draw actionable conclusions. Excellent communication and interpersonal skills, with the ability to present findings clearly and effectively. Ability to work independently and collaboratively in a team-oriented environment. Strong ability to work with client stakeholders. Strong organizational skills and attention to detail. Operates with a proficient amount of natural ingenuity and creative thinking. Knowledge of business process improvement methodologies (e.g., Lean, Six Sigma) is a plus. Physical Demands The physical exertion is sedentary and occurs in an office environment. Exerting up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Substantial movements and repetitive motion of the wrists, hands, and fingers. Individuals must have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer, and extensive reading. Professional. Team Player. Positive. Trust. UNICO Group is committed to the full inclusion of all qualified individuals. In keeping with our commitment, UNICO Group will take steps to ensure that people with disabilities are provided reasonable accommodation. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and to receive all other benefits and privileges of employment, contact People Operations at ********************** $61k-86k yearly est.2d agoBusiness Analyst
Job Title: Business Analyst Duration: 1 year Type: Temporary Project Estimated Duration: 1+ year with possible extension. Interview: Phone following to in-person. Onsite: Description: Our Client, a savings and loan association, is hiring a Business Analyst in Miami Lakes, FL. Responsibilities: • Develop and integrate new or existing applications into the technical infrastructure and Provide both strategic and detailed support to the Project Manager on significant projects and initiatives; • Be responsible for working with various business units to analyze and define functional, process, and technical requirements to develop the service / product that meets the strategic needs of the Business Unit; • Proactively collaborate with the business to identify potential process improvements and enhancements that increase efficiencies and decrease costs; • Translate business needs into design documents and specifications; document current state and future state process workflows, and work with vendors on configuring third party solutions to meet the process needs of the Business Unit; • Define and document the test plan and coordinates user acceptance testing to help ensure delivery of a quality solution as well as apply knowledge of the BankUnited PMO process to enhance PMO methodology, tools, and templates for continuous improvement of best practices. Requirements: • Experience as a Business Analyst (5+ years); • Experience in retail / commercial banking project implementations (3-5 years); • Experience with vendor management, MS Office Visio and workflow or data flow diagramming tools; • Experience in QA testing, design and test scripts execution; • Experience in Commercial Lending in any of the following areas as: Loan origination solutions implementation experience / Portfolio risk analysis solutions implementation experience / Financial spreading solutions implementation experience (preferred); • Experience in Residential Lending (preferred); • Experience with core banking systems and project implementation (preferred); • Six Sigma background is a plus; • PMP and/or IIBA certification (strongly preferred); • Bachelor's degree or equivalent. Additional Information Phani ************************ 609 - 888 - 6753 $52k-73k yearly est.3d agoBusiness Analyst
Greetings, My name is Raju. Business Analyst @ Tampa, FL Position with one of our clients. Please go through the job description mentioned below and if you find it interesting then send me an updated copy of your resume on my email ID at ************************ -or you can call me at ************ ASAP. Role: Business Analyst. Location : Tampa, FL. Duration : Full Time. Job requirements: 7 yrs - 10 yrs of BA experience in Payments projects Knowledge of Payments systems and Payments messages (ISO20022, SWIFT, ACH, CHIPS, etc) Broad knowledge of technologies like Mainframe, Java, Messaging Queues, etc is preferred Experience working on development projects involving the above mentioned technologies are must Strong oral and written communication skills and advanced presentation skills Should be capable of having C-Level Communications Work closely with stakeholders to ensure each functional requirement is fulfilled Based on business requirements conduct requirements analysis Provide design services & architecture definition in collaboration with Architects Understand the user and functional requirements as assigned by the Client Project Manager Documentation of Business and Functional & Non Functional Requirements Requirement elicitation Perform impact analysis on system changes, batch processing's and work with business and IT for resolution Design review and Traceability matrix Development Support and Testing Address functional queries from development & testing team Conduct system/functional walk through for development, testing and business teams Interface with business and IT for issue resolution Functional testing, Solution assessment and validation Support business with Go/No-go decisions Prepare Software Release Note Thanks and regards Raju Email: ************************ Mobile:************ Job Type: Full-time Additional Information All your information will be kept confidential according to EEO guidelines. $51k-73k yearly est.3d agoOracle Business Analyst
Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client's requirements and span the services spectrum from Application Development/Maintenance, testing, Technology Consulting & staffing. The company is primarily focused on information technology, engineering, healthcare, financial technology and contingent workforce solutions. It operates in seven business segments including Commercial, Professional & Technical, EMEA Commercial, and EMEA Professional & Technical. The company provides professional and technical expertise in the fields of Telecom, Education, Banking, Retail, e-commerce, Automotive, Life Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting, recruitment, career transition, and vendor management services. We strongly believe: " If something cannot be measured, it cannot be managed. " TEKWISSEN™ measures all of these processes and applies corrective interventions to manage the quality process at its core. We are an Equal Employment Opportunity Employer M/F/V/D Recognitions: 2015 -America's Fastest Growing Company by Inc.com 2015- SPARK FastTrack Award from Ann Arbor SPARK 2015 -Honoree of Diversity Focused Company by Corp! Magazine 2014- America's Fastest Growing Company by Inc.com 2014- Michigan 50 Companies to Watch 2014 - DiSciTech Award in Technology by Corp! Magazine 2014- DiSciTech TECHNOLOGY Company of the year by Corp! Magazine 2014- SPARK FastTrack Award from Ann Arbor SPARK Specialties: Enterprise Solutions, Web Development, Data Warehousing, Systems Integration, IT Security, Storage Technologies, Development and Delivery, Business Intelligence, Telecommunications, Consulting and Planning, Network design, Implementation &Administration Job Description Scope of Work: • Business Analyst • 10 plus years of experience on Oracle Ebiz Suite Financials, with Expertise on Oracle General Ledger. • Should have a development background, need not be currently hands on with coding but should be able to review and analyze code if required. • Should be able to analyze and validate functional and technical requirements and design. • Should be able to work as an individual contributor, should have worked in a team lead a capacity , should be enterprising. Qualifications Bachelors Additional Information Thanks & Regards Sandeep ****************************** ************ $65k-89k yearly est.3d agoBusiness Analyst, AIS, Business Analytics
**Overview:** We are seeking a Business Analyst to collaborate with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows. The successful candidate will work closely with project managers, developers, and stakeholders to ensure business data and reporting needs are met and projects are delivered successfully. **Responsibilities:** * Collaborate with business stakeholders to understand their needs, objectives, and challenges. * Independently elicit, document, and analyze business requirements, complex processes, and workflows. * Translate business requirements into clear and concise functional specifications for technical teams. * Serve as a liaison between business stakeholders and technology teams. * Communicate complex technical findings, recommendations, and project updates to technical and non-technical audiences. * Collaborate with technology teams to develop strategies and design solutions that meet business needs. * Propose practical and innovative solutions to address business challenges. * Ensure that proposed solutions align with the organization's strategic goals and technological capabilities. * Collaborate with project managers to define project scope, objectives, and deliverables. * Coordinate project planning, estimation, and resource allocation. * Monitor project progress and identify potential risks or deviations from the plan. * Identify areas for process optimization and efficiency enhancement. * Recommend process improvements and assist in their implementation. * Participate in system testing, user acceptance testing, and validation testing of implemented solutions. * Create detailed documentation including business requirements, process flows, use cases, and user stories and write comprehensive reports, as needed. * Maintain accurate and up-to-date project documentation throughout the project lifecycle. **Qualifications:** * Bachelor's degree. * 3 years of experience as a Business Analyst or similar role supporting technology solutions. * Any appropriate combination of relevant education, experience, and/or certifications may be considered. * Proficiency in requirement gathering techniques, process modeling, and documentation. * Experience translating business needs into formal requirements. * Ability to multitask between diverse user groups. * Superior analytical, critical thinking, and problem-solving abilities. * Experience establishing, documenting, maintaining procedures and processes, and creating functional and technical documentation. * Excellent organizational and time management skills, including the ability to manage multiple demands and/or projects simultaneously. * Familiarity with project management methodologies and software development life cycle. * Superior presentation and negotiation skills. **Benefits:** Tulane University offers a comprehensive benefits package, including: * Competitive salary and bonus structure * Medical, dental, and vision insurance * Retirement savings plan * Paid time off and holidays * Opportunities for professional development and growth Note that I removed the preferred qualifications section as it was not explicitly requested to be included in the output. If you'd like me to add it, please let me know $53k-64k yearly est.1d agoBusiness Analyst
**Overview:** CGS is seeking a highly skilled Business Analyst to partner with internal business owners and external partners to understand new business opportunities and define functional requirements. As a Business Analyst in Business Operations and Content Strategy, you will work with a large federal agency to develop comprehensive documentation, create high-level briefings, and manage client interactions. **Responsibilities:** * Support the development of briefings, agendas, and other general documentation support as directed * Document and analyze business and functional requirements * Develop comprehensive documentation, including basic system architectural diagrams/wireframes, concepts of operations, and monthly status reports * Create high-level briefings and communications materials for customers, management, and executive stakeholders * Work with the government and team members to identify, recommend, and implement opportunities for service delivery improvement and new technology implementation * Evaluate program materials and develop innovative approaches for improvement * Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation * Develop and implement a deep understanding of Microsoft and Atlassian products and services * Research, outline, write, and edit new and existing content, working closely with various team members * Perform risk management, including identifying, prioritizing, and mitigating risks * Support a continuous improvement process by providing recommendations on improving products, services, and processes * Manage client interaction and expectations regarding team efforts * Identify and coordinate cross-team dependencies and collaboration **Qualifications:** * Must be a U.S. Citizen * Bachelor's Degree (Computer Science, Engineering, or related field) * Must be able to successfully complete a stringent Background Investigation and obtain required Government Security clearance * 7+ years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes * Experience working with phase-based and Agile delivery methods * Experience with Jira or other Agile tools * Ability to clearly communicate technical concepts to both technical and non-technical users * Must be able to work well both in a team environment and independently * Must possess exceptional attention to detail * Excellent interpersonal and communication skills * Familiarity with government projects and policy/procedures teams * Demonstrates ability to interact comfortably with Senior Leadership and/or Government Executives and staff on a day-to-day basis * Experience in managing client requirements and small teams * Excellent analytical skills and business presentation skills **Benefits:** * Health, Dental, and Vision insurance * Life Insurance * 401k plan * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and observance of State/Federal Holidays $74k-104k yearly est.7h agoBusiness Systems Analyst
The Business Systems Analyst I will assist in analysis, specifications, and design of automated systems as well as assist in the implementation of new systems or modifying existing ones. This position also investigates problems related to business solutions and provides application support. This role will examine existing and new systems for improvement, report common issues, evaluate company performance, and recommend new system procedures. This role will create and implement reports and analysis that help maximize the effectiveness of healthcare business management initiatives and strategies, as well as produce requirements, gathering and writing functional specifications, performing workflow analysis, acting as liaison between the customer and the technical team, and providing project management support. More duties include developing test plans and test scripts, providing analytical expertise to support data quality improvement, and recommending methods to minimize workloads. Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Assist in the design of new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications. Improves systems by studying current practices; designing modifications. Recommends controls by identifying problems; writing improved procedures. Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget. Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions. Maintains system protocols by writing and updating procedures. Provides references for users by writing and maintaining user documentation; providing help desk support. Maintains user confidence and protects operations by keeping information confidential. Prepares technical reports by collecting, analyzing, and summarizing information and trends. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices. Contributes to team effort by accomplishing related results as needed. Consults with users, and other Information Systems resources to discover opportunities for process improvement and increase user effectiveness/productivity using application systems, networking, and hardware resources; providing recommendations and offering best practices advice. Assist in the Planning, Development and Coordination of system testing and validation on a regular basis as necessary to for system patches and upgrades to ensure quality and functionality. Builds and maintains relationships with software and support vendors to ensure system issues are documented and addressed by the vendor in a timely manner. Stays informed about recommended/required application updates. Ensures I.S. and system user departments are informed of any overdue updates, and ensures the hardware meets software vendor minimum recommended specifications. Plans, Designs and participates in implementation/upgrade/migration projects as required. Provides system process knowledge, perform configuration tasks, write/run reports, and other tasks in support of the project team as assigned. Create, review, and update documentation on an as-needed basis for responsible systems Develop technical documentation for system support Maintain current hardware and/or software and vendor information for systems supported Contribute to the development of policies and procedures to ensure compliance Completes goals as assigned by applications directors, managers, or supervisors. Maintains confidentiality of information encountered in support of application systems as outline in the Health Insurance Portability and Accountability Act (HIPAA) Continuously transforming system to enhance the customer experience Strives to be the best; stretches own capabilities to continuously improve. Sets a positive example for others Capable of managing multiple simultaneous projects and processes while adjusting to shifting priorities, expectations and timetables Maintains current knowledge of processes for supported solutions Create and deploy feedback mechanism for end users Develops unit, system and regression test scripts for all solutions owned by analyst for testing database integrity Assist in development and testing of integration test scripts across all impacted applications Demonstrates honesty, discretion in conduct, and confidentiality in conversation in all of work environment Reports patient safety concerns and hazardous conditions in a timely and appropriate manner Streamline systems to reduce redundancy of documentation impacting patient care Answers support calls in a respectful manner and logs tickets timely to help track and audit customer issues Provides immediate troubleshooting assistance when necessary to ensure continued efficient operation of the systems Demonstrates patience when working with customers for support Works independently under general direction of supervisor Attends meetings as requested to help learn and support customer needs Communicate in a clear and concise manner to aid in customer understanding of system functionality Create or log an enhancement for creation of specialized queries at the request of nurse managers Use positive language to create positive perceptions about company, software and service Maintain a positive persona even when dealing with frustrated customers in no win situations Maintain good time management for processes and projects and be transparent Document issue resolution well and communicate to peers for improved support Don't accept the “status quo” as a customer solution, but strive for service excellence in process and practice Performs other functions as requested $67k-91k yearly est.16h agoBusiness Systems Analyst
The Business Systems Analyst I will assist in analysis, specifications, and design of automated systems as well as assist in the implementation of new systems or modifying existing ones. This position also investigates problems related to business solutions and provides application support. This role will examine existing and new systems for improvement, report common issues, evaluate company performance, and recommend new system procedures. This role will create and implement reports and analysis that help maximize the effectiveness of healthcare business management initiatives and strategies, as well as produce requirements, gathering and writing functional specifications, performing workflow analysis, acting as liaison between the customer and the technical team, and providing project management support. More duties include developing test plans and test scripts, providing analytical expertise to support data quality improvement, and recommending methods to minimize workloads. Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Assist in the design of new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications. Improves systems by studying current practices; designing modifications. Recommends controls by identifying problems; writing improved procedures. Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget. Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions. Maintains system protocols by writing and updating procedures. Provides references for users by writing and maintaining user documentation; providing help desk support. Maintains user confidence and protects operations by keeping information confidential. Prepares technical reports by collecting, analyzing, and summarizing information and trends. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices. Contributes to team effort by accomplishing related results as needed. Consults with users, and other Information Systems resources to discover opportunities for process improvement and increase user effectiveness/productivity using application systems, networking, and hardware resources; providing recommendations and offering best practices advice. Assist in the Planning, Development and Coordination of system testing and validation on a regular basis as necessary to for system patches and upgrades to ensure quality and functionality. Builds and maintains relationships with software and support vendors to ensure system issues are documented and addressed by the vendor in a timely manner. Stays informed about recommended/required application updates. Ensures I.S. and system user departments are informed of any overdue updates, and ensures the hardware meets software vendor minimum recommended specifications. Plans, Designs and participates in implementation/upgrade/migration projects as required. Provides system process knowledge, perform configuration tasks, write/run reports, and other tasks in support of the project team as assigned. Create, review, and update documentation on an as-needed basis for responsible systems Develop technical documentation for system support Maintain current hardware and/or software and vendor information for systems supported Contribute to the development of policies and procedures to ensure compliance Completes goals as assigned by applications directors, managers, or supervisors. Maintains confidentiality of information encountered in support of application systems as outline in the Health Insurance Portability and Accountability Act (HIPAA) Continuously transforming system to enhance the customer experience Strives to be the best; stretches own capabilities to continuously improve. Sets a positive example for others Capable of managing multiple simultaneous projects and processes while adjusting to shifting priorities, expectations and timetables Maintains current knowledge of processes for supported solutions Create and deploy feedback mechanism for end users Develops unit, system and regression test scripts for all solutions owned by analyst for testing database integrity Assist in development and testing of integration test scripts across all impacted applications Demonstrates honesty, discretion in conduct, and confidentiality in conversation in all of work environment Reports patient safety concerns and hazardous conditions in a timely and appropriate manner Streamline systems to reduce redundancy of documentation impacting patient care Answers support calls in a respectful manner and logs tickets timely to help track and audit customer issues Provides immediate troubleshooting assistance when necessary to ensure continued efficient operation of the systems Demonstrates patience when working with customers for support Works independently under general direction of supervisor Attends meetings as requested to help learn and support customer needs Communicate in a clear and concise manner to aid in customer understanding of system functionality Create or log an enhancement for creation of specialized queries at the request of nurse managers Use positive language to create positive perceptions about company, software and service Maintain a positive persona even when dealing with frustrated customers in no win situations Maintain good time management for processes and projects and be transparent Document issue resolution well and communicate to peers for improved support Don't accept the “status quo” as a customer solution, but strive for service excellence in process and practice Performs other functions as requested $55k-77k yearly est.16h agoBusiness Analyst
Based in Nashville, TN, this company provides medical services to 90,000+ employees and over 225,000 members. Their model, which integrates wellness and case management with high quality primary and chronic patient care support, provides companies measurable savings in their employee health benefit cost. Job Description The Business Analyst assists the IT staff in understanding the enterprise's operational needs for both automated and manual solutions to business systems and procedures of complex scope between this company and its customers. The Business Analyst is involved in planning, organizing and conducting detailed analytical studies to define problems, identify deficiencies and improve solutions which impact the enterprises' effectiveness, and provides the basis for issue resolution. The Business Analyst is responsible for executing the system definition and design processes within the Software Development Life Cycle (SDLC). They collaborate with users/customers to define business requirements for system enhancements and new functionalities to achieve process improvements. Qualifications Bachelor's degree in Business Administration, Computer Science or equivalent related disciplines. Five+ years experience in business systems analysis, design, modeling, relational databases, technical writing and analysis roles. Strong understanding and breadth of experience with technical systems; ability to identify technical solutions for business problems. Strong to expert understanding of the healthcare industry and the information exchange between providers, clearinghouses, payer and employers. Strong organizational and project management skills. Ability to interact with both internal staff and customer data representatives at all levels. Excellent oral and written skills in order to effectively communicate with customers and internal staff. Ability to develop and deliver presentation materials. Ability to field questions in an open forum or presentation. Ability to formulate and define systems scope and objectives through research, due diligence and strong interactions with customers. Solid understanding and practical experience in the use of SQL and applicable querying requirements. Additional Information $60k-83k yearly est.3d agoBusiness Analyst
Description We are looking for a Business Analyst to join our team in Franklin, Tennessee and help deliver responsive support and practical solutions for software and data-related challenges. In this role, you will work closely with clients and internal teams to investigate issues, identify root causes, and ensure timely resolution. This position is well suited for someone who enjoys analytical problem-solving, clear communication, and contributing to both day-to-day support and longer-term improvement initiatives. Responsibilities: - Serve as an initial point of contact for client questions and issues involving software functionality, data accuracy, and application performance. - Document incoming incidents, evaluate business impact and urgency, and drive each case toward an effective and timely resolution. - Investigate complex problems by reviewing system behavior, analyzing data, and performing root cause analysis to determine corrective actions. - Partner with internal technical teams and external stakeholders when escalation is needed, ensuring consistent follow-through until issues are closed. - Stay informed on product updates, enhancements, and feature changes in order to provide accurate support and guidance. - Contribute to requirement collection and support the delivery of approved change requests and application updates. - Help develop business documentation, including requirement summaries, functional specifications, and impact assessments. - Support project implementation activities by applying system knowledge and understanding of business processes. - Maintain clear and current documentation related to incidents, resolutions, procedures, and support practices. Requirements - Bachelor's degree in business, information technology, or a related field. - 0-3 years of relevant experience in business analysis, application support, or a similar role. - Ability to review and interpret application log files to support troubleshooting efforts. - Experience investigating issues, identifying causes, and resolving problems in a structured manner. - Strong communication and interpersonal skills with a customer-focused approach. - Solid analytical and mathematical abilities with strong attention to detail. - Proficiency with data analysis tools and technologies such as SQL and Power BI. - Experience in a client-facing environment, knowledge of change management practices, or familiarity with energy markets and billing systems is a plus. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) . $56k-81k yearly est.3d agoBusiness Analyst
Inent is a leading provider of information technology, consulting and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Great organizations demand great IT. To stay on budget, on schedule and maintain high quality standards for IT initiatives, organizations must align with the right service providers-those that can truly improve and enhance the initiatives they support. Job Description Candidate will need to work well with agile projects and be comfortable creating/maintaining user stories in Jira. The technology stack is Java/HTML/CSS/SOAP/Struts and some REST. They use HP Quality Center for defect tracking. **UPDATE 5/7/2015: Candidates' resumes should mention Jira extensively - along with User Stories, Epics, Product Backlog (Agile). I'm seeing a lot of classical BA resumes with UML, Use Cases, etc. Required: • Minimum of 3-5 years experience gathering user/technical requirements for Web-based applications • Ability to analyze and understand problems of a technical nature (specifications, log files, etc.) • Understanding of agile tools, like Jira, for entering business requirements Nice-To-Have: • Knowledge of Java, J2EE environments. • Experience in Financial Services Industry • Experience with distributed delivery models (some developers and testers may be offshore) Qualifications BE/BTECH/MASTERS Additional Information Thank you Srikanth Inent Inc (Innovative Enabling Technologies Inc ) Tel: ************ * 128 Fax No: ************ email: ************************* $57k-80k yearly est.3d agoBusiness Analyst
**Overview** We are seeking a mid-level ITS Business Analyst to support vendor-delivered technology projects and selected internal application initiatives in Denver, CO. This is a 10-month contract role with a pay rate of $44-$46/hr on W2. As a Business Analyst, you will lead and coordinate requirements activities, serve as a liaison between business stakeholders, vendors, and IT teams, and help plan communication and training to ensure smooth adoption. **Responsibilities** * Act as the primary BA on vendor-led projects, facilitating discovery sessions, workshops, and ongoing requirement clarifications * Convert business needs into clear, testable requirements (BRDs, User Stories, Use Cases, Acceptance Criteria) * Partner with vendor PMs/solution architects to confirm scope, assumptions, dependencies, and change requests * Develop or contribute to communication plans (audiences, messages, channels, cadence) for releases and changes * Partner with business owners to create training plans (training assets, scheduling, train-the-trainer, job aids) * Coordinate UAT planning, scripts, and feedback loops; track defects to closure * Gather and refine requirements for internal application enhancements and minor projects * Participate in production support: triage issues, reproduce defects, clarify expected behavior, and document bug reports with steps-to-reproduce, logs, and impact **Qualifications** * 5+ years as an IT/ITS Business Analyst or similar role (systems analyst, product analyst) **Benefits** * Competitive pay rate of $44-$46/hr on W2 * 10-month contract role with opportunity for extension * Hybrid work arrangement in Denver, CO * Opportunity to work with a boutique IT/professional staffing company that delivers long-term value and builds lasting relationships with clients, consultants, and employees $44-46 hourly7h ago