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Business Analyst
For more details, please connect with Kajal Verma at ******************** or call at ************. ONLY W2 CANDIDATES CAN APPLY End Client: State of South Carolina Job Title: Business Analyst - Advanced Duration: 12+ Months Location: Columbia, SC 29201 (Hybrid) Position Type: Contract Hours Per Week: 40 Interview Type: 1 Round Virtual/Online Ceipal ID: SSC_BA129_KV Job Code: 11129 Department: South Carolina Department of Health and Human Services Scope of Project The South Carolina Department of Health & Human Services (SCDHHS) is the State Medicaid Agency for South Carolina. The Medicaid Management Information System (MMIS) Replacement and Member Management Replacement Systems projects are the largest Information Technology projects the State will undergo in collaboration with the SCDHHS Project Management Office (PMO). The PMO is responsible for staffing all SCDHHS projects as well as establishing and monitoring IT related governance and standards, which are followed by all enterprise project teams. The Business Analyst (BA) - Consultant will be assigned to projects for the South Carolina Department of Health and Human Services (SCDHHS), the Medicaid Agency for SC. Candidates who enjoy working on complex, change-oriented projects will find this position attractive. SCDHHS is seeking a Business Analyst - Consultant to assist with implement small to large projects. Responsibilities: Serves as a liaison between the business programs community and the IT organization in order to provide technical solutions to meet user needs. Possesses expertise in the business unit(s) they support, as well as, an understanding of the IT organization's systems and capabilities. Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Assists in the business process redesign and documentation as needed for new technology. Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications. Educates the IT organization on the direction of the business. Negotiates agreements and commitments by facilitating communication between business unit(s) and IT from initial requirements to final implementation. Possesses an understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge. Requirements development execution, including the elicitation, analysis, specification and validation. Documenting and analyzing agency business processes and recommending improvements. Documenting and analyzing data requirements and relationships. Participating in the requirements management processes, including change control, version control, tracking and status reporting, and traceability. Providing requirements interpretation and guidance to technical and test teams. Proactively identifying risks, issues, and action items leading to possible solutions. Interacting with internal and external organizations (i.e. vendors, State and Federal government agencies, State providers and beneficiaries, and other stakeholders). May make recommendations for buy versus build decision. Research business rules, requirements, and models. Maintain business rules, requirements, and models in a repository. Other project-related duties. Required/Preferred Skills: Required Skills: Bachelor's degree in a technical, business, or healthcare field. 5 years' experience in government IT projects as a business analyst or related duties. 5 years' experience eliciting, mining, and documenting business rules and processes. 3 years Medicaid or healthcare experience. Understanding of business modeling techniques, including the use of graphical process flow software. Preferred Skills: General Subject Matter Expertise as it relates to Medicaid or other healthcare insurance experience (project or operations). MMIS experience (project or operations). Microsoft Office Project/Project Server. Additional Duties/Skills: Superb written and oral communications skills, including the ability to write requirements and Use Cases. Very Strong proficiency in English is required. Experience and ability to obtain business processes and requirements information by interviewing business personnel and by mining laws, regulations, and policy documents. Knowledge of formal business process documentation. Ability to effectively communicate to executive management, line management, project management, and team members. V Group Inc. is a NJ-based IT Services and Products Company with its business strategically categorized in various Business Units including Public Sector, Enterprise Solutions, Professional Services, Ecommerce, Projects, and Products. Within Public Sector business unit, we cater IT Professional Services to Federal, State and Local. We have multiple awards/ contracts with 30+ states, including but not limited to NY, CA, FL, GA, MD, MI, NC, OH, OR, CO, CT, TN, PA, TX, VA, NM, VT, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant. Please share my contact information with others working in Information Technology. Website: ************************************** LinkedIn: ***************************************** Facebook: ********************************* Twitter: ********************************* $63k-87k yearly est.19h agoBusiness Analyst
REQUIRED: US Citizenship RATE RANGE: $50.00 - $53.50/hr with limited benefits W2 Hourly Contract Only You must be a U.S. citizen to apply. Required: US Citizenship and Residency, W2 hourly Contract Only, No 1099, No third parties, no C2C. No exceptions (Sorry) Flexible schedules with every other Friday off work, if desired (9/80 schedule) Gelogics is seeking a Business Analyst experienced with Process Mapping and Modeling to move to a Digital Enterprise by modeling the link between all business processes. The ideal candidate should have a strong background in engineering, a passion for process improvement, and the ability to work collaboratively within a team. They should also possess strong analytical and problem-solving skills, as well as a commitment to continuous improvement and innovation REQUIRED SKILLS U.S. Citizenship Bachelor's Degree in Business Administration, Engineering, Manufacturing or relevant equivalent field with a Minimum of 6 years of relevant experience Experience with business process modeling techniques and have hands-on experience with process improvement projects. Proven work experience as a Business Process Engineer or similar role Experience with business process mapping and modeling Knowledge of business process management principles and best practices *Process gap identification and process flow optimization recommendation experience Proven experience mapping process to roles and responsibilities to tools to data flow Experience using digitalization mapping tools such as Prime BPM Experience leading Kaizen events Strong analytical and problem-solving skills Excellent communication and presentation skills DESIRED SKILLS Experience with structured problem solving techniques Knowledge of technical requirements and systems relevant to Combat Vehicles Knowledge of metrics related to Agile and use of them to report back to team members at all levels 1+ years of Scrum/Agile management In-depth knowledge of Engineering and/or manufacturing environments Experience with project management Responsibilities Map business processes both within and across multiple cross functional departments including engineering, finance, manufacturing and supply chain. Creating process maps and flowcharts to help visualize and understand the process including activities, roles and responsibilities, data and tool/software usage. Collaborating with various business units, stakeholders, and team members to gather process information and requirements Assessing existing business processes and drive process improvements by identifying areas for waste, redundancy or lack of clarification. Designing efficient and effective business processes that meet the business needs and objectives Assist in the successful deployment of the process changes to the business including communication, training and after deployment feedback. Training and guiding staff members on new processes and procedures Monitoring and analyzing the effectiveness of new processes and making adjustments as necessary Maintain process models in a configuration control environment. Act as a subject matter expert in helping to move business from a digital process environment to digitalizing all business processes together within a enterprise-wide integrated state. Ensuring all business processes comply with industry regulations and standards If you would like to interview for this position, please send an updated WORD version of your resume to Meredith Baldwin, ********************** *Rates listed are not a guarantee of salary/rate. Rate offered at time of hire will depend on many factors including education, experience, interview results and skill level GeoLogics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce. EOE/Disability/Veteran $50-53.5 hourly1d agoBusiness Analyst
🚀 Now Hiring: Business Analyst - Health & Welfare (Annual Enrollment) 📍 Merrimack, NH (Primary Location) 📍 Westlake, TX & Smithfield, RI (Secondary Locations) 📅 Hybrid Schedule 💼 Contract via Fidelity TalentSource ❌ No C2C or third‑party submissions 💡 The Role Fidelity TalentSource is hiring a Senior Business Analyst - Health & Welfare to join a team of passionate professionals supporting Health & Welfare Annual Enrollment and ongoing client initiatives. In this role, you'll serve as a requirements and validation expert, partnering closely with client delivery and program leadership to ensure Fidelity's recordkeeping systems align with detailed business and regulatory requirements. You will play a critical role in shaping solutions that support our clients while modeling Fidelity leadership principles and fostering a collaborative, innovative environment. ✅ The Expertise We're Looking For Bachelor's degree or equivalent industry experience 5-7 years of Business Analysis experience 5+ years of direct Health & Welfare Annual Enrollment experience 5-7 years in benefits administration, H&W outsourcing, or similar recordkeeping environments Strong customer focus with the ability to balance service and sound business judgment 🧠The Skills You Bring Strong organizational, prioritization, facilitation, and time‑management skills Ability to analyze and translate complex business requirements In‑depth understanding of: Health & Welfare plan provisions Recordkeeping systems and core product mechanics Regulatory environment Strong analytical and critical‑thinking skills Excellent written and verbal communication Experience developing and executing documented procedures Agile experience preferred (not required) Advanced Microsoft Office skills 🎯 The Value You Deliver Partner with Client Delivery Portfolio Managers and Healthcare Program Managers to support AE and ongoing milestones Define and analyze complex client requirement changes Perform detailed data analysis and reporting to support client decisions Identify requirement gaps and recommend functional/system solutions Define and support System and Business Acceptance Testing Execute root cause analysis for pre‑ and post‑migration issues Perform data validations, remediations, and QA checks Develop training and reference materials for participant services Contribute to process improvement initiatives Mentor and support onboarding of new associates 🌟 Why Fidelity? For over 20 years, Fidelity has delivered trusted Health & Welfare administration solutions that bring health and wealth together to drive better outcomes. Join a company known for its integrity, innovation, and commitment to helping people live the lives they want. 👉 Apply now and bring your Health & Welfare expertise to a team where your impact truly matters. Fidelity Investments is an equal opportunity employer. $66k-94k yearly est.19h agoBusiness Analyst
Theoris Services is assisting our client in their search for a Business Analyst to add to their growing team. Our client is seeking an individual who will support customer-facing digital applications. This person will work closely with application teams supporting online portals, mobile apps, quoting solutions, and other agent/customer-facing systems. This is a great opportunity for someone who enjoys learning new technology and solving problems. The team is looking for someone curious, motivated, and comfortable supporting multiple applications in a fast-paced agile environment. Responsibilities: Support and enhance multiple P&C digital applications including customer portals, mobile apps, and agent-facing systems Work across at least two applications initially, while building understanding of all applications supported by the team Partner with developers, product owners, and business stakeholders to gather requirements and help shape solutions Participate in agile ceremonies including sprint planning, backlog grooming, sprint reviews, and quarterly planning Provide functional application support (roughly 20-30% of the role). Analyze functional issues and help drive tickets through resolution. Investigate system-generated errors, understand business impact, and coordinate with development teams when technical changes are needed Develop strong knowledge of the applications and business processes so you can confidently answer “Can the system handle this?” Help identify gaps in application functionality and contribute ideas for improvements Requirements: 2+ years of experience as a Business Analyst Experience working with customer facing web applications in enterprise environments Ability to manage and prioritize work across multiple applications and initiatives at a time Experience working in agile development environments Strong analytical and problem-solving skills Self-starter mentality with a strong desire to learn and take initiative Strong communication skills and ability to work cross-functionally with technical and business teams Desired: Experience in insurance, especially Property & Casualty, is highly preferred Experience supporting digital products such as customer portals, quoting platforms, websites, or mobile applications is a strong plus BA or Product Owner certifications are nice to have Best-In-Class-Benefits: We are in the people business; treating people right is our ONLY priority. Theoris Services consultants are full-time employees with full benefits, including: Robust Health Insurance 401(k) plan PTO Paid holidays About Theoris: Our goal is to Fuel Your Career! As a Theoris team member, you join a culture based on people-centered values and an environment that fosters both personal and professional growth. We build long-term relationships with our clients and our consultants. With over 30 years of building strong relationships in the industry, we're uniquely positioned to make the right connections. This knowledge is used to find the right job placement. Our recruiting teams are experts dedicated to the information technology and engineering staffing space and are highly respected by our client base. $62k-85k yearly est.1d agoBusiness Systems Analyst
Business Systems Analyst assists in requirements gathering and documentation of functionality for modifications or enhancements to existing or new software products by performing the following duties personally or through other team members. Or with experience, leads projects with support of others. This is accomplished by participation in customer projects or internal initiatives. Job Functions: Create and maintain functional specification documents for software products supporting a BSAs or for own project. Communicate with other BSAs and/or project stakeholders to gather requirements and system functionality with goal of receiving approval of project functional specification. Work with the project's BSAs and/or customer to define and simplify requirements. Work with the internal and external project team to build the User Acceptance Test Plan. Develop system (overview and detailed) work flows that meet project requirements for each functional area of the system. Create and maintain product level requirements, standard work flows, and module descriptions for software products. Assist QA group in their efforts as needed to develop test plans and perform testing. Participates in internal integration testing activities to ensure continuous control over materials and products. Assist the Training and Development team with training material creation/maintenance. Assist with customer training. Provide Sales and Operations groups with product support. Work with project manager or Sales as Software Change Requests (SCR's) are created. Assist with training Sales and Operations groups on new products or changes to existing products. Participate in on-site training, testing, project go-live as needed. Besides helping to provide project continuity, this is a great learning experience. Responsible for helping to educate the company on our software products. This may be accomplished through assisting with lunch time training sessions, email blasts, etc. Experienced in writing user documentation and conducting end-user training. Well organized for tracking and resolving open questions to help see the project through completion of the Functional Specification phase. Consistently communicate with the Business Systems Analyst Team Lead and Manager both good news and bad news. Travel Requirements: 20% overnight travel (Travel expenses paid by Toyota Automated Logistics) Required Qualifications and Preferred Skills: Bachelor of Science, Bachelor's degree in Computer Science or Computer Information Systems; Master's Degree a plus. Previous experience dealing directly with both customers and developers Performed requirements gathering, managing customers through a Functional Specification create process Strong analytical skills Understanding of software design and databases. Excellent problem solving capability (business and technical) Excellent verbal and written communication skills Experience in working with WMS, Supply Chain Management and Logistics applications Enjoys working in the software development and automation technology field (very computer literate) Must be eligible to work in the USA long term without sponsorship. Employees must follow all information security policies, protect confidential data, complete required training, and report any suspected security incidents to support our information security controls. About Toyota Automated Logistics: Toyota Automated Logistics is your global partner for integrated warehouse automation. Our team combines the talents of Bastian Solutions, Vanderlande's warehousing business and viastore under one brand to deliver scalable systems, intelligent software and life-cycle services. In addition to exciting work at a growing company, we offer the following benefits: Health, Dental, and Vision Insurance 401(k) Retirement Plan with a company match Vacation / Holiday Pay Paid Volunteer time off Tuition Reimbursement Professional Associations, Conferences and Subscriptions Company Meetings & Events Toyota Automated Logistics does not work with outside recruiting agencies. No solicitation phone calls please. $58k-81k yearly est.19h agoBusiness Analyst
The Technology Services Business Analyst will work with key stakeholders to identify and understand their requirements through interviews, document analysis, workshops, surveys, site visits, business process descriptions, use cases, scenarios, task reviews and workflow analysis. This position will evaluate findings from multiple sources, reconcile conflicts, translate gathered information into meaningful, understandable reports and distinguish user requests from the underlying true needs. Essential Duties And Responsibilities Collaborate with business users to understand their challenges and be able to solve those challenges by leveraging business systems and technology. Gather requirements from multiple sources and transform into a single set of documented needs. Review and revise requirements as needed. Work closely with software developers, project managers, and systems testers to translate business requirements into successful technical deliverables. Identify business processes, roles within those processes, and develop workflow diagrams using Microsoft Visio. Develop business requirements documents and collaborate with Quality Assurance to develop traceability documents, test cases and test scripts. Produce, maintain, and interpret workflow diagrams. Develop functional and non-functional requirements specifications according to standard templates. Collaborate with internal and third-party developers and Subject Matter Experts (SMEs) to establish technical or functional vision and analyze tradeoffs between usability and performance needs. Implement and enhance mission critical systems to support business transformation. Collaborate with Finance and Accounting to ensure transactional information flows flawlessly into their various systems. Perform any other related duties as required or assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education And Experience Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 1 year of related experience and/or training. Or equivalent combination of education and experience. $73k-98k yearly est.4d agoBusiness Analyst
Duration: 12 Months Extension Possible: Yes Work Schedule: Hybrid - 3 Days Onsite / 2 Days Remote Candidate Requirement: Must be local to SC or willing to relocate before start date at own expense NEED ONLY USC - W2 Key Responsibilities Gather, analyze, and document business requirements, workflows, and business rules Translate business requirements into functional specifications for technical teams Analyze current business operations and recommend process improvements Support business process redesign and documentation efforts Conduct requirements elicitation, validation, and change management activities Create and maintain business process models and requirement repositories Work closely with technical, testing, project management, and business teams Provide clarification and interpretation of requirements to development and QA teams Identify project risks, issues, and mitigation strategies Collaborate with vendors, state agencies, healthcare providers, and stakeholders Support MMIS and healthcare-related project initiatives Participate in governance, documentation, and reporting activities Required Skills Bachelor's degree in Technical, Business, or Healthcare field 5+ years of experience in Government IT projects as a Business Analyst 5+ years of experience eliciting, mining, and documenting business rules and processes 3+ years of Medicaid or Healthcare industry experience Strong understanding of business modeling techniques and process flow documentation tools Experience documenting requirements, workflows, and use cases Strong communication and stakeholder management skills Ability to analyze regulations, policies, and business procedures Preferred Skills Medicaid subject matter expertise MMIS project or operational experience Healthcare insurance domain experience Microsoft Project / Project Server experience Knowledge of formal business process documentation methodologies $58k-82k yearly est.19h agoBusiness Analyst
Job Title: IT Healthcare Consultant - Business Analyst - Advanced (Clinical Analyst & Coding Specialist) Duration: 12 Months (Possible Extension) Interview Process: 1 Round Virtual Interview Position Overview: Please note: This role is focused on medical coding review, analysis, and healthcare business processes - not traditional hands-on coding production work. Key Responsibilities: Initiate and manage annual and quarterly CMS ICD-10 and CPT/HCPCS code updates Review coding changes and analyze impacts to Medicaid programs and business operations Prepare code change documentation and recommendations for stakeholders and agency leadership Serve as a Subject Matter Expert (SME) for: Medical coding methodologies Medicaid policy Healthcare business rules Claims processing and reference administration Conduct meetings with agency personnel, stakeholders, and process owners Research business requirements, models, and policy impacts to support recommendations Maintain business rules, process documentation, and repository updates Collaborate with teams to ensure training materials and process documentation remain current Support medical necessity reviews and healthcare claims analysis as needed Required Qualifications: 5+ years of experience in healthcare insurance, medical review, program integrity, or appeals 5+ years working with IT developers/programmers in a payer environment 5+ years of medical coding experience in a payer environment 3+ years of clinical experience in a healthcare setting Strong knowledge of: ICD-10 CPT/HCPCS coding methodologies Medical terminology Anatomy, physiology, and pharmacology Strong analytical, communication, documentation, and collaboration skills Experience managing multiple priorities simultaneously Experience writing and understanding business and functional requirements Knowledge of Microsoft Office Suite Preferred Qualifications: Experience with healthcare policy remediation Claims processing systems experience Experience with Optum Encoder or similar coding software Government healthcare or Managed Care experience preferred Required Education & Certifications: Bachelor of Science in Nursing (BSN) or Associate Degree in Nursing (ADN) Active, unrestricted Registered Nurse (RN) license in South Carolina CPC (Certified Professional Coder) or CCS (Certified Coding Specialist) certification required ICD-10 proficiency certification preferred or ability to obtain within one year $58k-82k yearly est.1d agoSalesforce Business Analyst
HCLTech is looking for a highly talented and self- motivated Salesforce Business Analyst to join in advancing the technological world through innovation and creativity. Job Title: Salesforce Business Analyst role Position Type: Full-time Location: Plano, TX Onsite: Onsite Experience level: 9+ years Required Skills: Strong knowledge of Salesforce Hands-on experience with JIRA (story creation, tracking, reporting) Experience in Agile/Scrum methodology Excellent communication and stakeholder management skills Basic understanding of Salesforce configurations (flows, objects, reports) Key Responsibilities: Gather, analyze, and document business and functional requirements Work closely with stakeholders, developers, and admins to deliver Salesforce solutions Create and manage user stories, epics, and workflows in JIRA Facilitate Agile ceremonies (sprint planning, backlog grooming, reviews) Perform gap analysis, UAT support, and solution validation Ensure proper documentation and traceability of requirements Pay and Benefits Pay Range Minimum: $108,000 per year Pay Range Maximum: $177,000 per year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. Compensation and Benefits A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the followi14520ng benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. How You'll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best. $55k-78k yearly est.19h agoBusiness Analyst III
Business Analyst III Duration: Contract We are seeking a highly skilled and experienced Business Analyst III to join our team in Santa Clara, California. The ideal candidate will play a critical role in analyzing business needs, identifying solutions, and ensuring the successful implementation of projects. This is a contract position that requires a detail-oriented professional with excellent analytical and communication skills. Responsibilities: Analyze business processes and identify areas for improvement. Collaborate with stakeholders to gather and document requirements. Develop detailed business and functional specifications. Facilitate communication between technical teams and business units. Monitor project progress and ensure alignment with business objectives. Provide insights and recommendations to support decision-making processes. Qualifications: Bachelor's degree in Business Administration, Information Technology, or a related field. Proven experience as a Business Analyst, preferably at a senior level. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Proficiency in business analysis tools and methodologies. Ability to work independently and collaboratively in a team environment. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $75hr - $80hr on w2 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at ******************* $75 hourly2d agoBusiness Analyst
Client is seeking a Business Analyst to assist with reporting project transition, data validation, and dashboard development in a data lake environment. Salary is $110-$120k, DOE ABOUT OUR CLIENT Global organization with long-standing market presence Focused on modernizing reporting and data visualization capabilities Collaborative environment working across finance and operations teams Investing in data lake architecture and business intelligence tools Opportunity to influence reporting structure and user adoption across the organization as the Business Analyst RESPONSIBILITIES OF THE BUSINESS ANALYST: The Business Analyst will support completion of a reporting transformation project and transition from legacy tools The Business Analyst will validate reporting outputs and ensure data ties out across systems Create user roles and support user enablement, training, and adoption efforts Assist in building new dashboards and reporting structures within BI tools PREFERRED QUALIFICATIONS FOR THE BUSINESS ANALYST Bachelor's degree in a related field and 3+ years of relevant experience Experience with ERP systems and data lake environments required Experience with Tableau, Power BI, or similar BI tools is a plus SQL and data integration experience is a plus Salary is $110-$120k, DOE $110k-120k yearly18h agoBusiness Analyst
Business Analyst - Quote-to-Cash đź“Ť Columbus, Ohio (Onsite) About the Opportunity A global manufacturing organization is seeking a Business Analyst - Quote-to-Cash to partner closely with commercial teams and support the full customer lifecycle-from quoting through billing and trade compliance. This role sits at the intersection of Salesforce (CRM) and SAP (ERP), acting as a key bridge between business stakeholders and IT delivery teams. You'll play a critical role in both day-to-day operations and a major upcoming SAP S/4HANA transformation. This is a high-impact opportunity within a company investing in digital transformation, customer experience, and global process standardization. Key Responsibilities: The responsibilities of the position include, but are not limited to, the following: Act as the primary IT partner for Sales, Customer Service, and Commercial Operations. Translate commercial strategy into executable IT demand, roadmaps, and backlogs. Facilitate workshops to align on process improvements, standardization, and system enhancements. Elicit and document business requirements across the quote-to-cash lifecycle. Translate requirements into clear functional specifications and user stories for Salesforce and SAP teams. Partner with architects and technical leads to define integration and data flows across CRM, ERP, and downstream systems. Functional Ownership - Salesforce & SAP SD Provide functional leadership across: Salesforce.com: accounts, opportunities, quoting/CPQ concepts, workflows, reporting SAP SD: order management, deliveries, billing, returns Pricing: pricing conditions, discounting, agreements, margin visibility Global Trade: compliance, export controls, cross-border requirements Coordinate closely with Finance, Supply Chain, and master data teams. Support ECC-based quote-to-cash processes while contributing to S/4HANA transformation activities, including process redesign, testing, and cutover readiness. Lead UAT efforts and support hypercare post-deployment. Partner with third-party providers for delivery, incident resolution, and continuous improvement. Ensure requirements clarity, delivery quality, and alignment with service expectations. Qualifications: Bachelor's degree in Information Technology, Business, or related field Experience supporting Salesforce.com and SAP SD in ECC and/or S/4HANA landscapes. Experience with pricing and global trade processes. Participation in multiple end-to-end SAP and/or Salesforce projects. Experience working with MSPs, offshore teams, and global stakeholders. Strong ability to translate business requirements & business processes into technical deliverables and influence without authority. Confidential Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. $67k-92k yearly est.3d agoBusiness Analyst
IT Business Analyst (Contract) We are seeking an experienced IT Business Analyst to strengthen our team and support a critical phase of our ERP and eCommerce transformation. This contract role offers a unique opportunity to contribute to a high-impact, multi-year, multi-company implementation initiative. Working closely with the Enterprise Project Manager, the IT Business Analyst will play a key role in driving project execution, ensuring alignment across teams, and supporting the successful delivery of ERP and eCommerce solutions. Key Responsibilities Track and manage tasks related to ERP and eCommerce initiatives, ensuring timely progress and completion Identify and resolve issues, collaborating with the Project Manager and team to develop effective solutions Monitor change requests and project expenses to help maintain budget adherence Maintain accurate and up-to-date Jira tickets, statuses, and assignments, with clear visibility into task ownership and timelines Collaborate with cross-functional teams, including multiple subsidiary companies and third-party integration vendors Own task completion and communicate updates, risks, and blockers proactively and clearly Develop a strong understanding of project goals, milestones, and deliverables Plan and coordinate User Acceptance Testing (UAT), including schedule creation and stakeholder engagement Support planning, testing, training, and implementation of systems and integrations Facilitate project meetings when the Project Manager is unavailable Build strong working relationships with stakeholders through open, honest, and respectful communication Apply solution-oriented thinking to overcome project challenges and roadblocks Gather and analyze business requirements; create documentation such as requirements, training materials, and user guides Proactively identify risks and implement mitigation strategies Qualifications & Experience Experience with external software integrations Ability to manage multiple workstreams and shift context efficiently Strong skills in strategy development and execution Experience with vendor management and coordination Knowledge of change management and risk management practices Experience with QA/testing processes Bachelor's degree (4-year) or higher required ERP integration experience is a plus eCommerce experience is a plus $66k-93k yearly est.19h agoBusiness Analyst
The Senior (Sr.) Business Analyst is responsible for creating and maintaining the requirement document for the implementation of SaaS based Product Design and Development product. Working closely with domain experts, the BA will identify and articulate business requirements, address usability concerns, and document solutions. Moreover, they will support team members throughout the project and software development lifecycle. Their responsibilities encompass documenting business requirements and comprehensive solutions for the projects. KNOWLEDGE, SKILLS & ABILITIES: Develops epics, user stories, and process flow documentation to facilitate the design and development of application solutions. Applies industry best practices for business analysis to improve, support, and refine BA processes and artifacts within the team. Provides support and acts as a subject matter expert for Product Design systems Leads projects to success by creating use case surveys, business process descriptions, and task analyses necessary for developing effective solutions and designs. Designs and recommends alternative solutions through critical analysis and expert knowledge of the application and supporting technology. Facilitates efficient project progress by assigning/delegating appropriate tasks to team members. Shares knowledge and ideas with technical and functional staff to achieve project deliverables. Utilizes application skills within functional/project areas and with stakeholders to identify and communicate opportunities for business process optimization. Independently leads efforts to analyze requirements against industry best practices to design and implement enterprise-level solutions that meet business needs and align with strategic and technical vision. Follows established methodology to complete project deliverables on all assigned tasks within established deadlines. Identifies areas of weakness in existing legacy applications and technology and recommends alternatives and solutions through critical analysis and expert knowledge of the institution's business processes. Evaluates all possible solutions to a business problem and selects the most appropriate one. Communicates information clearly and promptly to team members and stakeholders, exerting necessary efforts for project accomplishment. Establishes positive and professional relationships with functional users and staff, creating effective communication channels with project and team members, and addressing concerns appropriately. Page 2 of 2 Must exhibit leadership qualities to influence stakeholders, break down silos, and overcome resistance to change within and across organizations. Capable of leading change using positive and collaborative methods and generating excitement and engagement. Adheres to company confidentiality and security protocols, ensuring compliance with application requirements. Recognizes and actively works towards achieving company strategic and operational objectives. Takes initiative to devise solutions for perceived gaps or deficiencies in organizational processes. Communicates in a concise and clear manner, both in written and oral communication. Fosters an environment of professionalism and teamwork. Performs additional duties as directed by the supervisor. $60k-84k yearly est.1d agoBusiness Analyst
We're seeking an experienced IT Business Analyst to bridge business needs and technology solutions across a growing organization. This role partners with stakeholders, project teams, and developers to analyze business processes, gather requirements, and support the delivery of a new, scalable application for the product and sales teams. Responsibilities Gather, analyze, and document business and functional requirements Analyze current processes, workflows, and systems to identify improvement opportunities Facilitate stakeholder meetings, workshops, and requirements sessions Translate business needs into clear technical specifications and user stories Support solution evaluation, testing, implementation, and system documentation Collaborate with developers, vendors, and cross-functional teams throughout project lifecycles Create process maps, workflows, and related documentation Ensure solutions align with business goals and operational efficiency Support projects using Agile and Waterfall methodologies Qualifications Bachelor's degree in Computer Science, Business, equivalent, or related work experience 3+ Experience as a Business Analyst supporting IT or application development projects Strong business process analysis and requirements gathering skills Ability to communicate effectively with technical and non-technical stakeholders Experience with process mapping, testing, and documentation Familiarity with Agile and Waterfall environments Strong analytical, problem-solving, and organizational skills Preferred Qualifications Experience supporting enterprise systems or technology implementations Exposure to digital transformation or process improvement initiatives Knowledge of SDLC methodologies and business analysis best practices $71k-100k yearly est.19h agoBusiness Systems Analyst
Aegis Worldwide Hybrid $100,000-130,000 Aegis Worldwide is partnered with a manufacturer in the Indianapolis, IN area who is seeking a Business Systems Analyst who will be responsible for understanding business processes and translating operational needs into scalable and reliable technology solutions. Must Haves: Bachelor's degree in information technology, Computer Science, or a related field 6+ years of IT experience Extensive experience developing and/or implementing ERP and/or MES/Supply Chain systems Job Responsibilities: Deliver technical support and resolve complex system issues through effective troubleshooting. Serve as the liaison between technical teams and business stakeholders, ensuring systems align with operational requirements and business objectives. Lead business analytics initiatives while overseeing system integrations, data flows, security, and platform performance. Evaluate and recommend emerging technologies, tools, and vendor solutions to enhance efficiency, scalability, and overall system effectiveness. Oversee the support, implementation, and customization of ERP, CRM, and other business applications. $100k-130k yearly19h agoBusiness Analyst
Matlen Silver is actively recruiting for a Business Analyst with a strong Data Analysis background and knowledge of Market Risk to define the end to end business & functional requirements to support the target business process within our client's Global Risk Management line of business. The Business Analyst will contribute to the Agile software development lifecycle of products and services from inception stage through to the final implementation following a Scrum development process. This Business Analyst will be required to work closely with the developers to define, build and test the solution often working on multiple projects/work-streams at the same time. Position Summary: Facilitating Scrum ceremonies i.e. Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Demos/Reviews, and Sprint Retrospectives Helping the team define norms/agreements, like a Definition of Ready and Definition of Done, and enforces the agreements Ensuring the team has a healthy product and Sprint backlog (in collaboration with the PO). Promoting and coaching the Agile mindset and principles, empowering the team to become self-managing Operating within the Enterprise governance and compliance guidelines Ensuring that all the necessary artifacts are captured to satisfy both internal and external audit controls Supporting consistent reporting practices across the teams & foster a culture of continuous improvement Desired Skills: 5+ years of hands-on experience as a Business Analyst building global enterprise applications that have large data intensive requirements. Scrum Master experience or at least 2+ years working on Agile software development projects. Knowledge of Reference Data, Regulatory & Compliance, and/or Risk Domain and interest in / ability to grasp investment banking concepts. Data analysis background including advanced Excel and technical understanding of SQL. Agile methodology and tool (Jira) experience. About Matlen Silver Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works. Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: ********************* // ************ $72k-103k yearly est.1d agoBusiness Analyst
Job title: - Business Solutions Specialist (Local w2 only) Duration: - 12 Months (contract to hire role) Shift: M-F 8-5 w/ rotation of 7am & 6pm Job Description: - Project manager/ coordinator experience with demonstrated requirements gathering and UAT test case creation. Strong SDLC delivery experience. Experienced delivery in a fast-paced environment with multiple stakeholders, assignments and priorities Production support and Service Now preferred Sap Smartsheet SAP & Billing functions Software- Agile/Waterfall Forecasting Proficient at incident triage activities, test plan preparation and test activity support as well as driving incident resolution and completion. Similarly, proficient at request life cycle management. This position performs under general supervision, but responsible for prioritization of incident and request related efforts. This position will receive mentoring from the Manager and more senior level Solutions Specialists. Primary Duties and Responsibilities Conduct incident and request assessment and prioritization and liaise with business areas and technology support teams for resolution. Ensure Service One incidents and requests are reviewed, updated and closed. Support business area ownership of issue resolution through input to diagnostic and resolution processes. (20%) Participate in development and review of solution requirements and development of user test strategies, and support testing and delivery of enhancements. Develop, maintain and review documentation including process flows, interfaces, test plans and results. (20%) Develop business and system knowledge relating to assigned functional areas and demonstrate understanding of the solution and relationships across functional modules and the CRB eco-system integration through participation in impact assessment of modifications and upgrades. (20%) Participate in regular review with the business of strategy around the CRB solution related initiatives to prioritize delivery and obtain input and guidance on solution roadmaps and strategies. (15%) Spend time with business partners to support their understanding and use of the processes as defined and evaluate efficiency and success of outcomes to identify opportunities for improvement. Develop an understanding of the business operations, policies and regulatory guidelines affecting them. (15%) Develop an understanding of the business and technical master data models and data governance reporting. (10%) Education: Required: Associate's degree in business management or related field (i.e. Accounting, Communications, Mathematics, Computer Information Systems, Engineering, etc.) from an accredited institution. Preferred: Bachelor's degree in business management or related field (i.e. Accounting, Communications, Mathematics, Computer Information Systems, Engineering, etc.) from an accredited institution. Experience Required: Minimum of two (2) years direct work experience performing the Duties & Responsibilities of this position supporting customer service operational use of technology solutions. Required: One (1) year of experience supporting SAP's CRMB/IS-U solution in one of the respective functions (customer service, billing and rates, finance and credit or device management). Knowledge/Skills/Abilities (KSA) Required: Conceptual knowledge of defined business processes. Verbal, written, organizational, analytical, presentation and interpersonal skills with the capacity to interact with team members. Ability to work in a collaborative team environment on fast-paced dynamic projects. Demonstrated ability and competency for continual knowledge development. Knowledge of MS Office Suite. $62k-95k yearly est.1d agoBusiness Analyst
We are seeking a Senior Business Analyst with strong UI/UX design capabilities. This role will focus on translating Blueprint-level functional capabilities into detailed UI/UX wireframes and interaction designs, working closely with business stakeholders, architects, and product teams to define a modern, intuitive, and scalable user experience . Key Responsibilities 1. UI/UX Requirements & Wireframing Lead the creation of detailed wireframes, screen flows, and interaction models for the PRISM application Translate functional features, workflows, and business rules into intuitive UI/UX designs Develop low- and mid-fidelity wireframes progressing toward high-fidelity designs where appropriate Ensure alignment between user experience, business workflows, and system capabilities 2. Business & Workflow Collaboration Partner directly with Revenue Management, Inventory Planning, and Operations teams to refine workflows Facilitate working sessions to validate: Inventory management flows Planning and forecasting interactions Scheduling and automation workflows Capture detailed user journeys, personas, and use cases 3. Design Translation from Blueprint Take existing Blueprint artifacts (200+ user stories, feature definitions, SDD) and evolve them into: Screen-level designs Interaction patterns UI component behaviors Ensure traceability from features → workflows → wireframes → user stories 4. UI Standards & Design System Alignment Align designs with Marriott DTT UI/UX standards and enterprise design systems Define reusable UI patterns and component libraries for scalability Ensure consistency across modules (Inventory, Planning, Scheduling, Dashboard, etc.) 5. Collaboration with Architecture & Engineering Work closely with: Solution Architects Integration teams Front-end developers Ensure wireframes reflect: API-driven interactions Real-time data flows (ACRS integration) Role-based access and permissions 6. Documentation & Handoff Produce clear design artifacts to support development: Annotated wireframes Interaction specifications UX behavior documentation Support backlog refinement and handoff to development teams Required Experience 7-10+ years as a Business Analyst, Product Analyst, or UX-focused BA Proven experience delivering UI/UX wireframes for complex enterprise applications Strong experience with: Workflow-driven applications (not just static UI) Data-heavy systems (tables, grids, dashboards) Experience working in Agile / SDLC environments UI/UX Skills (Critical) Hands-on experience with tools such as: Figma, Sketch, Adobe XD, or similar Ability to design: Complex data grids and planning interfaces Dashboard-driven applications Role-based user experiences Strong understanding of: UX best practices Interaction design Usability and accessibility Technical & Domain Understanding (Preferred) Experience with: API-driven applications Microservices-based architectures Real-time systems Familiarity with: Inventory, reservation, or revenue management systems (hospitality is a plus) Ability to understand and translate: Data models Integration points (ACRS, EDW, etc.) Soft Skills Strong facilitation and stakeholder engagement skills Ability to work with both business and technical teams Comfortable operating in ambiguity and evolving requirements Strong communication and storytelling ability What Success Looks Like High-quality, detailed wireframes covering all core workflows Strong alignment between business expectations and system design Reduced ambiguity for development teams entering Detailed Design Establishment of a scalable UI/UX foundation aligned to DTT $51k-74k yearly est.2d agoBusiness Analyst
Employment Type: Contract-to-Hire (6-Month Possible Permanent Opportunity) Methodologies: Agile & Waterfall Tools & Technologies: SAP IS-U, SAP CRM, SAP Billing, ServiceNow, Power BI, Tableau, Qlik, SharePoint, SAP BusinessObjects, Smartsheet Position Summary We are seeking a highly analytical and detail-oriented Business Systems Analyst to support Customer Experience (CE) Business Solutions initiatives within a utility services environment. This role serves as a key liaison between business operations and IT teams, supporting SAP CRM/IS-U and Billing solutions through incident management, requirements gathering, testing coordination, and continuous process improvement. The ideal candidate will possess strong SDLC experience, proven project coordination skills, and hands-on expertise in production support, ServiceNow incident management, UAT testing, and SAP utility applications. Key Requirements Incident & Request Management Conduct incident triage, assessment, prioritization, and resolution coordination for ServiceNow incidents and requests. Partner with business stakeholders and technology teams to ensure timely incident resolution and request lifecycle completion. Analyze SAP IS-U and CRM Device Management incidents through root cause analysis, data validation, and cross-functional coordination. Support production operations by identifying recurring system issues and implementing process improvements to reduce incident recurrence and improve resolution timelines. Requirements Gathering & Solution Delivery Facilitate workshops and requirement-gathering sessions with business stakeholders to document current-state processes, identify gaps, and define future-state solutions. Prepare and maintain Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), user stories, functional specifications, and process flows. Collaborate with technical teams to translate business requirements into system enhancements and technical solutions. Participate in SDLC activities across Agile and Waterfall methodologies. Testing & Quality Assurance Develop UAT strategies, test plans, test cases, and testing documentation for SAP CRM, Billing, and Device Management enhancements. Coordinate and support system integration testing, user acceptance testing, and defect resolution activities. Maintain testing artifacts, version control, and documentation repositories using SharePoint and Smartsheet. Data Analysis & Reporting Design and maintain KPI dashboards using Power BI, Tableau, and Qlik to monitor billing performance, outage metrics, incident trends, and operational efficiency. Perform data analysis using SAP BusinessObjects and ServiceNow Performance Analytics to identify trends and recommend operational improvements. Support outage and reliability reporting initiatives, including metrics such as SAIFI and CMI. Business & Process Improvement Support strategic planning initiatives including SWOT analysis sessions and business process evaluations. Collaborate with cross-functional stakeholders to improve operational processes, reporting accuracy, and customer experience outcomes. Develop understanding of business operations, regulatory guidelines, master data models, and governance processes within the utility environment. Required Years and Degree Associate's degree in Business Management, Information Systems, Engineering, Accounting, Communications, Mathematics, or related field. Minimum 4 years of experience supporting customer service operational technology solutions. Minimum 1 year of experience supporting SAP CRM/IS-U solutions in areas such as customer service, billing, finance, credit, or device management. Experience with: Requirements gathering and documentation UAT test case creation and testing support Incident triage and production support SDLC delivery methodologies ServiceNow incident management SAP CRM, IS-U, Billing, and Device Management modules Bachelor's degree in a related field. Utility industry experience. Experience with Power BI, Tableau, Qlik, and SAP BusinessObjects. Familiarity with outage/reliability reporting metrics and regulatory reporting standards. Experience working in fast-paced environments with multiple stakeholders and competing priorities. Key Skills & Competencies Strong analytical and problem-solving skills Excellent stakeholder communication and collaboration Ability to manage multiple assignments simultaneously Knowledge of business process analysis and system integrations Strong documentation and organizational skills Understanding of customer service and billing operations within utility environments What Success Looks Like Effective coordination and resolution of incidents and production issues Accurate and complete business and functional requirements documentation Successful execution of testing activities and enhancement deployments Improved operational visibility through KPI dashboards and reporting Strong collaboration between business and IT teams to support customer experience initiatives Top of Form Bottom of Form $51k-73k yearly est.19h ago