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  • Business Analyst

    Senior Business Analyst 12 months contract Check out the role overview below If you are confident you have got the right skills and experience, apply today. Must-Have Skills Workflow design and process mapping Data analysis and data visualization Business Acceptance Testing (BAT/UAT) Confluence and MIRO Story writing and backlog management xevrcyc Jira or similar work management tools Strong stakeholder communication and requirements gathering
    $59k-82k yearly est.4d ago

  • Business Analyst

    W2 contract only. NO C2C assistance. Please do not call if you are a C2C. 12-month remote project. $42.00 an hour w2. LMS and SumTotal experience is required. Business Systems Analyst III LMS Transformation & SAP SuccessFactors Learning Migration Position Summary Milestone is seeking an experienced Business Systems Analyst III (BSA III) to support the enterprise Learning Management System (LMS) transformation initiative, including the migration from SumTotal LMS to SAP SuccessFactors Learning. The BSA III will serve as the liaison between business stakeholders, Learning & Development, Human Resources, Compliance, Quality, Information Technology, and implementation partners to ensure business requirements are accurately captured, documented, validated, and translated into effective system solutions. This role will support business process analysis, requirements gathering, curriculum and training data transformation, testing coordination, validation activities, reporting requirements, and deployment readiness. The BSA III will play a critical role in ensuring the future-state learning platform meets business, compliance, and operational needs while maintaining GxP and training compliance requirements. The ideal candidate will possess strong business analysis skills, experience supporting enterprise software implementations, and familiarity with learning management systems within regulated pharmaceutical, biotechnology, healthcare, or life sciences organizations. Key Responsibilities Business Analysis & Requirements Management Elicit, document, analyze, and manage business requirements for the LMS transformation program. Conduct stakeholder interviews, workshops, and process review sessions. Partner with business and technical teams to define future-state learning processes and system capabilities. Translate business needs into functional requirements, user stories, process flows, and use cases. Ensure traceability between business requirements, system configuration, testing activities, and deployment deliverables. Facilitate review and approval of business requirements documentation. Current-State and Future-State Process Analysis Analyze current learning management processes and identify opportunities for improvement. Document current-state and future-state workflows. Evaluate training administration, curriculum management, learner assignments, qualification tracking, reporting, and compliance processes. Support process harmonization and standardization activities. Identify business process gaps and recommend solutions. LMS Migration & Data Analysis Support migration activities from SumTotal LMS to SAP SuccessFactors Learning. Analyze training and curriculum data for migration readiness. Assist with data mapping, transformation, cleansing, validation, and reconciliation activities. Document business rules governing training records and learning assignments. Validate migrated data against approved requirements and business expectations. Coordinate review and signoff activities with business stakeholders. SAP SuccessFactors Learning Support Collaborate with implementation teams to define system requirements and configuration needs. Support design workshops and solution review sessions. Review proposed configurations against business requirements and compliance needs. Assist in documenting functional specifications and configuration requirements. Participate in defect triage and issue resolution activities. Compliance, Validation & Quality Support Support GxP-regulated system implementation activities. Assist with Computer System Validation (CSV) documentation and review activities. Contribute to validation deliverables such as: User Requirements Specifications (URS) Functional Requirements Traceability Matrices Test Scenarios Validation Evidence Ensure compliance-related business requirements are accurately documented and tested. Support audit readiness and documentation management. Testing & User Acceptance Support Develop and coordinate User Acceptance Testing (UAT) activities. Assist in creation of test scenarios, test scripts, and test data requirements. Coordinate testing schedules and stakeholder participation. Track test execution, defects, resolutions, and retesting activities. Facilitate business validation and acceptance of system functionality. Support deployment readiness assessments. Reporting & Analytics Requirements Gather and document reporting requirements. Support development of dashboards, training compliance reports, and operational reporting capabilities. Validate reporting outputs and analytics requirements. Partner with business stakeholders to ensure reporting supports regulatory and operational objectives. Stakeholder Engagement Act as a liaison between business users, project teams, technical teams, and implementation partners. Facilitate requirements gathering and solution review sessions. Build strong working relationships across HR, Learning & Development, Compliance, Quality, Regulatory Affairs, and IT teams. Support change management and organizational readiness activities. Assist in development of end-user communications and training materials.
    $42 hourly1d ago

  • Business Analyst

    About the Job You are the business analyst for the revenue organization and the analytical right hand to our Chief Revenue Officer. You own the numbers leadership sees every day: what happened, why it happened, and what it means for the decisions in front of us. Our analytics team has already built the reporting layer. Your job is not to build it again. It's to live in it, know it cold, and turn it into judgment. You run the reporting cadence, explain movements in the business, forecast where we're heading, and tell the Commercial team plainly when something doesn't add up. This is a business role with analytical depth, not an engineering role. Your leverage comes from business fluency, clear thinking, and the trust you build with the people you serve. About TelyRx At TelyRx, Our Purpose is to lead the future of healthcare - a system that revolves around our patients, not the other way round. Our Mission is to provide a radically simpler way to get the healthcare patients need, so they can be free from the constraints of today's system. At the heart of who we are sit our TELY values (Trust, Empathy, Leveling Up, and YOLO). TelyRx Holdings Inc. (TSX: TELY) is a publicly traded direct to consumer telehealth pharmacy platform serving patients across 48 U.S. states, plus the District of Columbia and Puerto Rico. We dispense FDA-approved medications for everyday acute and chronic conditions through a model that prioritizes patient access, clinical credibility, and operational trust. We are not a compounding pharmacy. We do not handle controlled substances. We are a real pharmacy that delivers a real patient relationship at the convenience, trust and safety our patients need. Key Responsibilities Own the daily and weekly revenue reporting cadence for the CRO and leadership team - delivered on time and right the first time Drive the revenue narrative through weekly and monthly business reviews, and analysis that feeds leadership and board materials Go beyond the number to explain why it moved and what it means, breaking revenue movements into volume, price, mix, and retention Lead business deep dives across pricing, promotions, product/category mix, channel performance, funnel conversion, and unit economics Serve as the go-to analyst for the Commercial team - framing questions, doing the analysis, and delivering recommendations, not just charts Become the most fluent person in the company on our BI reporting layer (Sigma), including what exists, what it means, and where its edges are Catch and flag data issues early, before they reach leadership Partner cross-functionally with Marketing, Finance, Ecommerce, and Pharmacy Operations to turn analysis into decisions What You Bring Required: 5+ years of experience in business analysis, revenue operations, sales operations, or a comparable analytical role, including direct support of senior leaders Power-user fluency in a modern BI tool - comfortable navigating, filtering, and interrogating dashboards independently Strong executive communication skills: able to write the memo, build the deck, and give a clear answer under ambiguity Sound business judgment and the confidence to speak up when something looks wrong Ability to prioritize across competing demands What we offer Competitive base salary Stock options (RSUs) Comprehensive medical, dental, and vision coverage Health Savings Account (HSA) eligibility 401(k) retirement savings plan Flexible scheduling options to support work-life balance Generous paid time off (PTO) program *Employees who reside within a commutable distance of one of our office locations may be required to work in a hybrid arrangement.* TelyRx is proud to be an Equal Opportunity Employer and Affirmative Action employer. We do not discriminate based on race, color, religion, creed, sex, national origin, ancestry, age, disability, marital status, sexual orientation, gender identity or expression, genetic information, veteran status, or any other basis protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $58k-81k yearly est.1d ago

  • Business Analyst

    Duration - 6 months JD : At least 6 years of experience in Business Analyst role Hands-on BA experience for front-end & web based applications in FS Very well versed with Agile delivery methodology Define API requirements Ability to Lead and Manage requirement gathering and user story grooming sessions Skilled in working with stakeholders to understand the application topology, data flow, business flow and user inputs to develop requirements/user stories Skilled in developing detailed user stories covering key functionality aspects and acceptance criteria Good knowledge of APIs, .NET features and cloud Experienced in creating wireframe documents Familiar with Front-end integrations with third party systems and back-end systems Support development team on translation of functional requirements & validate the design/solution is per the business specification Collaboration with various teams - Business, QA, DEV, Users Capable of doing Gap Analysis between 2 different applications and document the gaps as Business Requirements Prior experience in Finance domain and merchant onboarding will be a big plus
    $58k-81k yearly est.1d ago

  • Business Analyst

    Fast growing Healthcare SaaS Compliance Solution provider in the Medicare/Medicaid/Commercial space is seeking a Business Analyst to join our team. Who We Are: Beacon Healthcare Systems Inc. is an exciting software as a service (SaaS) company thriving in the healthcare space. We provide compliance and regulatory software modules for applicable stakeholders in the health insurance industry. Why Work Here? Bridge the gap between business needs and technology solutions in a mission critical healthcare compliance platform. Work directly with stakeholders, engineers, and product teams to shape how the product evolves. Make a tangible impact in a fast-growing SaaS company where your analysis drives real decisions. Competitive compensation, remote flexibility, and a collaborative culture that values curiosity and rigor. Role: Business Analyst Location: Remote Compensation: $85,000 - $97,000 per year plus benefits and bonus Description: Our ideal candidate is an experienced Business Analyst who excels at gathering, documenting, and translating complex business requirements into actionable technical specifications. You have a natural ability to bridge the communication gap between business stakeholders and engineering teams, and you bring a structured, analytical approach to problem-solving. You are detail oriented, intellectually curious, and energized by the challenge of improving processes and products in a regulated healthcare environment. This role plays a critical part in supporting new product implementations, client deployments, and coordinated release activities. This position reports to the Director of Implementations. Responsibilities: Requirements Gathering & Documentation Elicit, analyze, and document business requirements through interviews, workshops, surveys, and process observation with stakeholders across the organization. Translate business needs into clear, detailed functional specifications, user stories, acceptance criteria, and process flow diagrams. Maintain and manage a requirements repository, ensuring traceability from business need through to delivery and testing. Process Analysis & Improvement Analyze existing business processes, workflows, and systems to identify inefficiencies, gaps, and opportunities for improvement. Develop as is and to be process maps, gap analyses, and business cases to support technology investment and process change decisions. Collaborate with product and engineering teams to ensure solutions are technically feasible, scalable, and aligned with business objectives. Stakeholder Collaboration Serve as the primary liaison between client business stakeholders and the engineering and product teams throughout the project lifecycle. Facilitate requirements review sessions, design walkthroughs, and user acceptance testing (UAT) with business owners. Communicate project progress, requirement changes, and risk implications clearly to all relevant stakeholders. Quality & Delivery Support Support new product implementations by documenting and implementing client specific configuration needs, integration requirements, and deployment considerations. Partner with and support client deployments including validation and troubleshooting. Participate in release planning and coordination ensuring new features are properly documented, tested, and aligned to client deployment schedules. Support QA teams by reviewing test plans and test cases to ensure alignment with documented requirements and acceptance criteria. Participate in sprint ceremonies including backlog grooming, sprint planning, and sprint reviews in an Agile development environment. Produce post implementation reviews and lessons learned documentation to drive continuous improvement. Education and Experience: Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field. Minimum 5 -10 years of business analysis experience in a SaaS, technology, or healthcare IT environment. Proven ability to gather and document complex business requirements and translate them into technical user stories and functional specifications. Strong proficiency with business analysis tools and techniques including process mapping, use case development, and gap analysis. Experience working in Agile/Scrum environments; familiarity with tools such as Jira, Confluence, or Azure DevOps. Excellent communication and facilitation skills; ability to lead workshops and present findings to executive stakeholders. CBAP (Certified Business Analysis Professional) or PMI-PBA certification preferred. Experience in healthcare, insurance, or regulated software environments is a strong plus. Personal Competencies: Strong analytical and critical thinking skills with the ability to deconstruct complex problems and identify root causes. Exceptional written and verbal communication skills; able to tailor messaging to technical and non-technical audiences alike. Detail oriented with a commitment to accuracy, consistency, and completeness in all documentation. Collaborative and relationship-driven; able to build trust with stakeholders at all levels of the organization. Self-starter who manages workload effectively, meets deadlines, and adapts well to shifting priorities. Beacon Healthcare Systems is proudly an equal opportunity employer. The company is headquartered in Huntington Beach, CA
    $85k-97k yearly1d ago

  • Business Analyst

    Role: Business Analyst - Banking Account Management & Decision Management Domain: Banking / Financial Services Location: Preferred Pittsburgh, PA or Cleveland, OH. Remote can be considered for strong candidates. Seeking an experienced Business Analyst with strong expertise in Banking Account Management, Policy Rules, Decision Management, and Testing. The candidate should understand account management strategies such as CRCLI, PCLI, CLO, and CLD, policy-driven decisioning, and validation of business rules and strategies. Basic Python and SQL knowledge, along with strong experience in JIRA, Agile, and Kanban, is required. Key Responsibilities Gather, analyze, and document business requirements, user stories, acceptance criteria, and process flows. Analyze and support banking account management strategies: CRCLI, PCLI, CLO and CLD Analyze policy rules, decisioning frameworks, customer treatment strategies, and business impacts. Validate business rules, decision outcomes, and account management strategies. Develop and execute test scenarios/cases and support SIT, UAT, production validation, and post-deployment testing. Perform defect analysis and support root cause investigations. Manage requirements, stories, tasks, and defects in JIRA and participate in Agile ceremonies. Required Skills Strong experience in Banking/Financial Services and Account Management. Good understanding of CRCLI, PCLI, CLO, CLD, customer treatment strategies, and credit risk principles. Strong Business Analysis, requirements gathering, documentation, and stakeholder management skills. Experience with policy rules, decision management platforms, and rule validation. Strong testing experience, including test planning, business rule validation, defect management, and production validation. Advanced JIRA and good knowledge of Agile/Kanban. SQL proficiency and basic Python knowledge. Preferred / Nice to Have Experience with MongoDB, Elasticsearch, and Kibana. Experience with production support and post-release validation.
    $60k-79k yearly est.1d ago

  • Business Analyst

    Must Haves: Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. Bachelor's degree in Information Systems, Business Administration, or related field (or equivalent experience). 3-5 years of Business Analyst experience. Experience gathering requirements and supporting software/application implementations. Knowledge of Agile, Waterfall, and Iterative project methodologies. Strong analytical, problem-solving, communication, and facilitation skills. Ability to work independently and manage multiple priorities. Proficiency with Microsoft Office tools. Utility industry experience preferred. Plusses: CBAP (Certified Business Analysis Professional) or equivalent ITIL Certification or working knowledge of ITIL practices Day to Day: The Business Analyst serves as the liaison between business stakeholders and IT, gathering, analyzing, and documenting business requirements to support applications, systems, and process improvements. This role works closely with business units, architects, project teams, and vendors to ensure solutions align with business needs and deliver measurable value. Key Responsibilities Gather, document, and manage functional and non-functional business requirements. Partner with business stakeholders and IT teams to evaluate and recommend solutions. Ensure requirements are traceable through testing and implementation. Coordinate User Acceptance Testing (UAT) and support solution deployment. Communicate project, enhancement, and maintenance status to business and IT leadership. Assist with process improvement initiatives and demand management activities. Support project planning, business case development, and resource estimation. xevrcyc Collaborate with architects, developers, project managers, and vendors to deliver effective solutions.
    $51k-74k yearly est.3d ago

  • Business Analyst

    Local candidates only (Central Indiana) Builds strong, trust‐based relationships with stakeholders, navigates challenging conversations with confidence, and communicates progress and tradeoffs clearly to senior leadership. The Business Systems Analyst (BSA) plays a critical role in enabling successful digital transformation across INDOT. While technical proficiency is important, success in this role depends heavily on strong interpersonal, communication, and relationship‐building capabilities. BSAs partner closely with internal stakeholders, product owners, subject‐matter experts, and technical teams, often navigating ambiguity, facilitating consensus, and guiding teams toward shared outcomes. This position requires a candidate who can listen actively, communicate clearly, negotiate effectively, manage expectations thoughtfully, and build trust across diverse groups. POSITION DESCRIPTION The Business Systems Analyst works at the agency enterprise level to lead IT and data systems analysis efforts while building strong organizational alignment across business, technology, and leadership groups. This position reports directly to the Business Analysis Director on the Digital Transformation team and is responsible for: Developing and maintaining strong, trust‐based relationships with stakeholders across INDOT to ensure alignment, collaboration, and effective communication of technology and data‐driven solutions that address critical organizational challenges. Serving as the business relationship manager for specialized functional/business areas, providing strategic guidance, leading tough conversations when needed, and helping drive effective organizational change. Building productive partnerships with IT and data practitioners, including the Data Governance Manager, IT Project Managers, and QA Testers, to develop detailed, requirements that enable teams to deliver effective technology and data solutions. Managing expectations across stakeholders, peers, vendors, leadership, and technical teams to ensure alignment, constructive dialogue, and smooth delivery throughout the project lifecycle. Leading and facilitating discovery sessions, workshops, and discussions to deeply understand business processes, pain points, and desired outcomes. Serving as the bridge between business and technical teams by translating complex concepts and ambiguous needs into clear, actionable requirements and user stories that align business objectives with technical feasibility. Leading efforts to improve systems and processes by identifying root causes, mediating conflicting priorities, and breaking down silos to drive integrated, consensus‐based solutions through influence, collaboration, and strategic negotiation. Collaborating with cross‐functional teams to plan and advance full interoperability across INDOT systems, data, and processes. Supporting digital transformation strategic planning and leading effective change management by helping stakeholders understand system impacts, workflow changes, and the organizational shifts needed for successful adoption. Following established governance practices and actively promoting their adoption across the organization. Skills : Experience as a business analyst, consultant, or similar role in technology, government. Required 5 Years Business analysis and problem solving experience in a consultative or project setting Required 5 Years Solid experience cultivating and managing business relationships with multiple stakeholders Required 5 Years Strong technical, written, and oral communications skills with multiple audiences (i.e., technical, data, business, project management, leadership) Required 5 Years Business requirements and user story creation and documentation Required 5 Years Experience and skill working with Microsoft Office Suite (Word, PowerPoint, Excel) Required 5 Years Understanding of Software Development Life Cycle (SDLC) Highly desired Experience working with Azure DevOps Highly desired Experience working with the Salesforce platform, including supporting business processes and eliciting/documenting requirements Highly desired Experience collaborating with technical and business stakeholders in a Salesforce environment Highly desired Salesforce Certified Business Analyst Certification Highly desired
    $59k-75k yearly est.1d ago

  • Business Systems Analyst

    Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. Business Systems Analyst Business Systems Analyst assists in requirements gathering and documentation of functionality for modifications or enhancements to existing or new software products by performing the following duties personally or through other team members. Or with experience, leads projects with support of others. This is accomplished by participation in customer projects or internal initiatives. Job Functions: Create and maintain functional specification documents for software products supporting a BSAs or for own project. Communicate with other BSAs and/or project stakeholders to gather requirements and system functionality with goal of receiving approval of project functional specification. Work with the project's BSAs and/or customer to define and simplify requirements. Work with the internal and external project team to build the User Acceptance Test Plan. Develop system (overview and detailed) work flows that meet project requirements for each functional area of the system. Create and maintain product level requirements, standard work flows, and module descriptions for software products. Assist QA group in their efforts as needed to develop test plans and perform testing. Participates in internal integration testing activities to ensure continuous control over materials and products. Assist the Training and Development team with training material creation/maintenance. Assist with customer training. Provide Sales and Operations groups with product support. Work with project manager or Sales as Software Change Requests (SCR's) are created. Assist with training Sales and Operations groups on new products or changes to existing products. Participate in on-site training, testing, project go-live as needed. Besides helping to provide project continuity, this is a great learning experience. Responsible for helping to educate the company on our software products. This may be accomplished through assisting with lunch time training sessions, email blasts, etc. Experienced in writing user documentation and conducting end-user training. Well organized for tracking and resolving open questions to help see the project through completion of the Functional Specification phase. Consistently communicate with the Business Systems Analyst Team Lead and Manager both good news and bad news. Travel Requirements: 20% overnight travel (Travel expenses paid by Toyota Automated Logistics) Required Qualifications and Preferred Skills: Bachelor of Science, Bachelor's degree in Computer Science or Computer Information Systems; Master's Degree a plus. Previous experience dealing directly with both customers and developers Performed requirements gathering, managing customers through a Functional Specification create process Strong analytical skills Understanding of software design and databases. Excellent problem solving capability (business and technical) Excellent verbal and written communication skills Experience in working with WMS, Supply Chain Management and Logistics applications Enjoys working in the software development and automation technology field (very computer literate) Must be eligible to work in the USA long term without sponsorship. Employees must follow all information security policies, protect confidential data, complete required training, and report any suspected security incidents to support our information security controls. About Toyota Automated Logistics: Toyota Automated Logistics is your global partner for integrated warehouse automation. Our team combines the talents of Bastian Solutions, Vanderlande's warehousing business and viastore under one brand to deliver scalable systems, intelligent software and life-cycle services. In addition to exciting work at a growing company, we offer the following benefits: Health, Dental, and Vision Insurance 401(k) Retirement Plan with a company match Vacation / Holiday Pay Paid Volunteer time off Tuition Reimbursement Professional Associations, Conferences and Subscriptions Company Meetings & Events Toyota Automated Logistics does not work with outside recruiting agencies. xevrcyc No solicitation phone calls please.
    $58k-81k yearly est.4d ago

  • Business System Analyst

    Senior Business Systems Analyst - Finance & Business Solutions Rate: $60-65/hr Structure: Contract Duration: 12 Months + Potential Extensions/Hire Work Authorization: Brooksource is unable to sponsor Visas at this time About the Role: Brooksource is seeking a Senior Business Systems Analyst on behalf of our client to serve as a strategic bridge between Finance and Technology teams. This individual will play a key role in supporting and optimizing enterprise finance systems while driving process improvements across Accounting, Treasury, Land/Project Costing, and Financial Planning & Analysis functions. The ideal candidate combines strong finance business process knowledge with experience supporting Oracle-based financial systems and enjoys translating complex business needs into scalable technology solutions. What You'll Do: Partner with Finance stakeholders to gather, document, validate, and prioritize business and functional requirements across Accounting, Treasury, FP&A, and costing functions. Translate business requirements into detailed functional specifications, process flows, and actionable deliverables for technical teams. Support Oracle JD Edwards EnterpriseOne (E1) and Oracle Hyperion/EPM environments, including system enhancements, troubleshooting, testing, and process optimization initiatives. Lead and support User Acceptance Testing (UAT), including test strategy development, execution, defect tracking, and production readiness activities. Collaborate with business users, technology teams, and third-party vendors throughout the full system development lifecycle, from requirements gathering through deployment and post-go-live support. Identify opportunities to streamline financial processes, improve data quality, strengthen controls, and reduce manual effort across finance operations. Develop process documentation, training materials, and reporting solutions to support user adoption and operational excellence. What You Bring: Bachelor's degree in Accounting, Finance, Information Systems, Business, or a related field, or equivalent professional experience. 5+ years of Business Analyst experience supporting Finance, Accounting, Treasury, or FP&A organizations. Strong understanding of core finance and accounting processes, including General Ledger, Accounts Payable, Accounts Receivable, budgeting, forecasting, treasury operations, and project/job costing. Hands-on experience supporting Oracle JD Edwards EnterpriseOne (E1), particularly finance-related modules. Experience working with Oracle Hyperion Planning, HFM, Essbase, EPM, or comparable financial planning and consolidation platforms. Proven experience gathering requirements, writing functional specifications, facilitating workshops, conducting gap analyses, and leading UAT efforts. Strong analytical, problem-solving, stakeholder management, and communication skills with the ability to work effectively across business and technical teams. Preferred Qualifications: Experience supporting finance functions within real estate, construction, homebuilding, land development, or similarly project-based industries. Familiarity with SQL or data querying tools for financial data validation and analysis. Experience working within Agile and SDLC environments utilizing tools such as Jira, Confluence, or GitHub. Prior experience supporting ERP upgrades, finance system implementations, integrations, or large-scale transformation initiatives. PMP, CBAP, Six Sigma, or related certifications are a plus. Why Join Us? 401(k) Matching Plan Medical, Dental, & Vision Plans Relationship-Driven Process to Find Your Best Fit 6 Paid Holidays Regular Meetings to Ensure Quality in Your Engagement About Us: At Brooksource, relationships are the foundation of everything we do. Since 2000, we've built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. EEO Statement: Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
    $60-65 hourly1d ago

  • Revenue Business Analyst

    RapidClaims is a leader in AI-driven revenue cycle management, transforming medical coding and revenue operations with cutting-edge technology. The company has raised $11 million in total funding from top investors, including Accel and Together Fund. Join us as we scale a cloud-native platform that runs transformer-based Large Language Models rigorously fine-tuned on millions of clinical notes and claims every month. You'll engineer autonomous coding pipelines that parse ICD-10-CM, CPT and HCPCS at lightning speed, deliver reimbursement insights with sub-second latency and >99 % accuracy, and tackle the deep-domain challenges that make clinical AI one of the hardest-and most rewarding-problems in tech. Revenue Business Analyst- Job Overview As a Revenue Cycle Business Analyst, you will be responsible for analyzing, optimizing, and supporting end-to-end revenue cycle operations for US healthcare clients. You will work closely with cross-functional teams, including Product, Engineering, Coding, and Operations, to translate business needs into actionable insights and scalable solutions. With strong expertise in US RCM processes, you will drive data-backed decision-making, improve financial performance, and enhance operational efficiency across the revenue cycle. Key Responsibilities Analyze end-to-end revenue cycle workflows, including charge capture, coding alignment, billing, claims processing, AR follow-ups, and denial management. Gather, document, and translate business requirements into functional specifications and process improvements. Work closely with Product and Engineering teams to implement and enhance RCM tools, automation, and AI-driven solutions. Monitor key performance metrics such as AR days, denial rates, clean claim rates, and collections to identify trends and improvement opportunities. Perform root cause analysis on denials, underpayments, and revenue leakage, and recommend corrective actions. Develop dashboards, reports, and data visualizations to provide actionable insights to stakeholders and clients. Collaborate with clients to understand their RCM challenges and recommend data-driven strategies for optimization. Ensure compliance with US healthcare regulations, payer guidelines, and coding standards (ICD-10-CM, CPT, HCPCS). Support process standardization, documentation, and continuous improvement initiatives across accounts. Act as a bridge between business, operations, and technical teams to ensure successful delivery of solutions. Qualification: 7+ years of experience as a Business Analyst in US healthcare Revenue Cycle Management. Strong understanding of end-to-end RCM processes and workflows. Hands-on experience with data analysis, reporting tools, and RCM platforms. Proficiency in Excel, SQL, or BI tools (Tableau, Power BI, etc.) is preferred. Experience working with US payer systems, reimbursement models, and compliance requirements. Strong analytical and problem-solving skills with attention to detail. Excellent communication and stakeholder management abilities. Experience working in healthcare technology or AI-driven environments is a plus. What We Offer: Competitive compensation with performance-based incentives. Comprehensive benefits package (Health). Opportunity to work at the intersection of healthcare and AI-driven innovation. Collaborative, fast-paced, and growth-oriented work environment.
    $56k-79k yearly est.1d ago

  • Business Systems Analyst

    Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding. The Business Systems Analyst partners with business stakeholders to understand operational processes, business objectives, and technology needs. This role helps identify opportunities to improve efficiency, streamline processes, and enhance business performance through technology solutions. The Business Systems Analyst acts as a liaison between business users and technical teams, assisting with requirements gathering, process improvement initiatives, system implementations, data analysis, user adoption, training, and ongoing application support. Key Responsibilities Business Analysis & Process Improvement Build strong relationships with business stakeholders and key users. Participate in operational meetings to understand business processes, priorities, and challenges. Analyze current business processes and identify opportunities for improvement through technology and automation. Gather, document, and translate business requirements into functional specifications. Partner with cross-functional teams to design, improve, and implement business processes and system solutions. Support solution testing, validation, and implementation activities. Develop reporting and analytics solutions that support business decision-making. Create and maintain system documentation, user guides, and training materials. Deliver end-user training and support adoption of new processes and systems. Collaborate with software vendors and service providers to evaluate enhancements and new capabilities. Maintain system documentation and support change management activities related to system updates. Systems & Application Support Support business-critical applications used in manufacturing and operations environments. Analyze system performance and recommend improvements to maximize value and efficiency. Assist with troubleshooting, incident resolution, and user support. Coordinate with technical teams to ensure successful delivery of system enhancements and upgrades. Participate in integration, reporting, and application configuration activities as needed. Project Support Assist with business and functional analysis for technology projects. Participate in project planning, requirements gathering, testing, deployment, and implementation efforts. Provide subject matter expertise during system enhancement and implementation projects. Ensure smooth transition of new solutions to business users through documentation, training, and knowledge transfer. Compliance & Best Practices Support adherence to established IT policies, procedures, and compliance requirements. Participate in testing, disaster recovery, and business continuity activities as required. Follow change management and documentation standards for technology solutions. Team Collaboration Work effectively with business users, technical teams, vendors, and external partners. Share knowledge, best practices, and lessons learned across teams. Contribute to continuous improvement initiatives and operational excellence. Provide after-hours support for critical business applications when necessary. Required Qualifications Bachelor's degree in Computer Science, Information Systems, Business, or a related field preferred; equivalent experience considered. 3+ years of experience as a Business Analyst, Business Systems Analyst, Applications Analyst, or similar role. Preferred Experience & Skills Experience with business analysis, project management, change management, system testing, and support processes. Manufacturing or industrial environment experience preferred. Experience working with plant data historian systems (OSIsoft PI / AVEVA preferred). Experience with Computerized Maintenance Management Systems (CMMS), such as IBM Maximo. Experience with document management or document control systems (Hexagon preferred). Proven ability to analyze, redesign, and improve business processes through technology solutions. Strong knowledge of Microsoft applications, including Power BI. Experience developing functional requirements and specifications. Strong data analysis and problem-solving skills. Excellent written, verbal, and presentation skills. Ability to communicate effectively with both technical and non-technical stakeholders. Experience facilitating workshops, meetings, and requirements sessions. Strong organizational skills and attention to detail. Ability to work independently, take initiative, and manage competing priorities. xevrcyc Experience collaborating with geographically dispersed or global teams is a plus. Core Competencies Business Acumen Customer Focus Problem Solving Decision Making Drive for Results Collaboration & Relationship Building Functional & Technical Expertise Continuous Learning & Self-Development Cross-Functional Teamwork
    $49k-73k yearly est.4d ago

  • Business Analyst

    eNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting workforce is encouraged to enjoy career fulfillment in the form of challenging engagements, schedule flexibility, and paid training/certifications. Successful outcomes start and finish with eNGINE. The ideal candidate will have experience working alongside software development teams to deliver web applications, portals, and other business-facing software solutions. This person will work closely with business stakeholders and technical teams to understand business needs, define requirements, support development, and help drive solutions through testing and implementation. Responsibilities: Partner with business users to understand current processes, challenges, and opportunities for improvement. Gather, analyze, and document business and functional requirements for new applications and enhancements to existing systems. Serve as the liaison between business stakeholders, end users, and software development teams. Participate in Agile/Scrum development processes, including requirements refinement, sprint planning, and ongoing collaboration with development teams. Define project scope, workflows, requirements, and expected outcomes. Support the development of web applications, portals, and internal business systems from requirements through implementation. Perform and coordinate User Acceptance Testing (UAT) prior to production releases. Document business processes and workflows while identifying inefficiencies and opportunities for improvement. Support application rollouts, including user documentation, training, and post-implementation support. Analyze operational metrics and user feedback to identify opportunities for system enhancements. Qualifications: 3+ years of professional Business Analyst experience supporting software or application development projects. Hands-on experience working within an Agile/Scrum environment. Experience gathering and documenting business and functional requirements. Demonstrated experience supporting the development or enhancement of applications, web applications, portals, or similar software solutions. Understanding of the software development lifecycle (SDLC), including requirements, development, testing, and implementation. Experience with UAT and working directly with end users. Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders. Strong analytical, organizational, and problem-solving skills. Bachelor's degree in Computer Science, Engineering, a related field, or equivalent relevant experience. Experience with financial or transaction-heavy applications is a plus.
    $63k-91k yearly est.1d ago

  • Business Analyst

    The Business Analyst sits within Engineering and works between Patient Affordability business teams, pharmaceutical manufacturer clients, and the engineering and data teams that build Paysign's patient affordability platforms. This role owns requirements from elicitation and process analysis through user acceptance testing and release. Hands-on patient affordability experience is required, along with the ability to explain technical detail to business teams and business needs to engineers. Essential Functions and Responsibilities Lead requirements elicitation with Patient Affordability teams and manufacturer clients through workshops and interviews, and validate and document business, functional, data, integration, reporting, and compliance requirements. Question requested solutions to confirm the underlying business problem before requirements are written. Map current- and future-state workflows across enrollment, eligibility, benefit configuration, claims adjudication, payment, and reporting. Perform gap, root-cause, and impact analyses using production data and issue history, and recommend solutions. Work with Patient Affordability subject-matter experts to turn benefit designs and client commitments into system requirements. Translate requirements into user stories, acceptance criteria, process flows, business rules, and functional specifications. Define data mappings, validation rules, exception handling, and reconciliation requirements. Incorporate HIPAA, PCI DSS, SOC 2, and contractual obligations into requirements, and support related audit evidence requests. Maintain requirements traceability and documentation, including business requirements documents, functional specifications, decision logs, and data mappings. Act as the requirements contact for Agile or hybrid delivery teams during development and testing. Assess change requests and communicate impacts to scope, timeline, risk, and client commitments. Own user acceptance testing, including test scenarios, defect triage, retesting, and business sign-off. Confirm delivered functionality matches approved requirements after release. Present findings, options, and recommendations to technical and non-technical audiences, including senior leaders. Escalate material scope changes, unresolved business-team conflicts, client-impacting risks, and privacy or security concerns. Organizational Interactions Project Sponsor: Approves major scope and timeline decisions and resolves business priority conflicts the Business Analyst escalates. IT Project Manager: Owns project plans and delivery schedules. Partners with the Business Analyst on change requests and coordinates UAT timing. Patient Affordability Leadership and Operations: Primary business partner. Provides program requirements and subject-matter expertise. Product, Engineering, Data, and Quality Assurance: Build and test solutions against the requirements this role owns. Client Services: Owns ongoing client relationships and commitments. Compliance, Information Security, and Legal: Review requirements for privacy, security, and contract obligations. Manufacturer Clients and External Partners: Client contacts and, as assigned, hub, pharmacy, claims-processing, and technology partners. Required Skills/Abilities Requirements elicitation and documentation, including user stories and acceptance criteria Process modeling, gap analysis, data mapping, and impact analysis Facilitating workshops and decision meetings, including with senior leaders Strong analytical and problem-solving skills with close attention to detail Excellent written and verbal communication skills with clients and internal teams Proficiency with project tracking and documentation tools Working knowledge of HIPAA, PCI DSS, SOC 2, and secure software delivery practices preferred Working knowledge of pharmacy claims adjudication, NCPDP transactions, copay program business rules, or patient enrollment and eligibility workflows preferred SQL and reporting or data visualization tools such as Tableau preferred Jira and Confluence experience preferred Familiarity with AWS-hosted software, APIs, data integrations, and CI/CD concepts preferred Minimum Qualifications Bachelor's degree in business, information systems, computer science, or a related field Five or more years of business analysis experience in a software, technology, healthcare, or regulated-services environment Pharmaceutical patient affordability experience, such as copay assistance, patient support programs, hub services, pharmacy claims, or benefit administration Experience in Agile or hybrid delivery environments CBAP, CCBA, or PMI-PBA certification preferred Fintech, payment processing, healthcare technology, or other regulated industry experience preferred Experience with client implementations, program launches, onboarding, or production issue analysis preferred Supervisory Responsibilities/Accountabilities This position does not have supervisory responsibilities/accountabilities. Working Conditions Work is performed in an indoor office environment using standard office equipment. General office physical requirements include frequent sitting, extensive computer and keyboard use, walking and standing for long periods, and lifting less than 20 pounds. Data Privacy: This role handles PHI, PII, confidential client information, and payment data and must follow Paysign privacy and security policies, including incident reporting. Travel: This position does not normally require overnight travel. Remote Work: This position is on-site in Henderson, NV, and is not eligible for remote work. This position description is subject to change to meet the needs of the business. It lists the primary functions and requirements of the role and is not all-inclusive. Paysign is an equal opportunity employer. Human Resources 9.25.2026
    $62k-90k yearly est.1d ago

  • Business System Analyst

    Local candidates only (Central Indiana) 100 N. Senate Ave. Indianapolis, IN 46204 Fully onsite Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. Builds strong, trust‐based relationships with stakeholders, navigates challenging conversations with confidence, and communicates progress and tradeoffs clearly to senior leadership. OVERVIEW The Business Systems Analyst (BSA) plays a critical role in enabling successful digital transformation across INDOT. While technical proficiency is important, success in this role depends heavily on strong interpersonal, communication, and relationship‐building capabilities. BSAs partner closely with internal stakeholders, product owners, subject‐matter experts, and technical teams, often navigating ambiguity, facilitating consensus, and guiding teams toward shared outcomes. This position requires a candidate who can listen actively, communicate clearly, negotiate effectively, manage expectations thoughtfully, and build trust across diverse groups. POSITION DESCRIPTION The Business Systems Analyst works at the agency enterprise level to lead IT and data systems analysis efforts while building strong organizational alignment across business, technology, and leadership groups. This position reports directly to the Business Analysis Director on the Digital Transformation team and is responsible for: Developing and maintaining strong, trust‐based relationships with stakeholders across INDOT to ensure alignment, collaboration, and effective communication of technology and data‐driven solutions that address critical organizational challenges. Serving as the business relationship manager for specialized functional/business areas, providing strategic guidance, leading tough conversations when needed, and helping drive effective organizational change. Building productive partnerships with IT and data practitioners, including the Data Governance Manager, IT Project Managers, and QA Testers, to develop detailed, requirements that enable teams to deliver effective technology and data solutions. Managing expectations across stakeholders, peers, vendors, leadership, and technical teams to ensure alignment, constructive dialogue, and smooth delivery throughout the project lifecycle. Leading and facilitating discovery sessions, workshops, and discussions to deeply understand business processes, pain points, and desired outcomes. Serving as the bridge between business and technical teams by translating complex concepts and ambiguous needs into clear, actionable requirements and user stories that align business objectives with technical feasibility. Leading efforts to improve systems and processes by identifying root causes, mediating conflicting priorities, and breaking down silos to drive integrated, consensus‐based solutions through influence, collaboration, and strategic negotiation. Collaborating with cross‐functional teams to plan and advance full interoperability across INDOT systems, data, and processes. Supporting digital transformation strategic planning and leading effective change management by helping stakeholders understand system impacts, workflow changes, and the organizational shifts needed for successful adoption. xevrcyc Following established governance practices and actively promoting their adoption across the organization.
    $63k-87k yearly est.1d ago

  • Business Analyst

    Job Title: BA/QA Analyst Hybrid role (3 days in office, 2 days from home) Length of assignment: Initial Assignment 2 months, will have opportunity for extension In order to make an application, simply read through the following and make sure to attach relevant documents. Job Description: The EMIT BA/QA Analyst supports the migration of sites from LDAP to Active Directory by defining security role requirements, executing and automating testing, validating deployments, and providing post-production support. This role follows EyeMed's SDLC processes for Business Analysis and Quality Assurance to ensure successful project delivery. Project Scope: Call Center, Retail, and Security applications migrating from LDAP to Active Directory Required Skillsets: Minimum 5 years of experience in a similar position with experience in business analysis and quality assurance Demonstrated experience in requirements elicitation and gathering processes Demonstrated experience in software testing life cycle activities, fundamentals of test architecture, test design principles for black-box and grey-box testing Knowledge of manual and automated testing for UI, back-end/batch and data conversion/ETL Experience with databases, ability to create, execute, and understand SQL queries to assist in data development and research Experience in working in multiple test environments and management of test data across them Strong analytical, critical thinking and problem-solving abilities Ability to prioritize and handle multiple tasks/projects Excellent communication (written, verbal and listening) skills, presentation and documentation skills Strong organizational/team-working skills with ability to coordinate in a diverse, xevrcyc dynamic environment Experience with project tracking systems such as Jira as well as Microsoft Office applications Nice to have: Experience in implementing A.D. or A.D. B2C projects Experience in writing requirements and testing projects with defined security roles Experience with test automation and performance testing tools Knowledge in utilizing AI tools for requirements and test case creation Broad-based knowledge/experience of managed vision care or healthcare industries Facets application experience Security Testing experience
    $60k-83k yearly est.2d ago

  • Business Analyst

    Business Systems Analyst, Operations Find out if this opportunity is a good fit by reading all of the information that follows below. What You'll Do Relate Search has partnered with a global organization focused on developing innovative products and solutions that enhance workforce safety to identify a Business Systems Analyst, Operations. This role connects manufacturing and operational teams with technology, helping improve the systems and processes that support production, inventory, warehousing, and supply chain activities. You'll work directly with stakeholders to understand business challenges, evaluate solutions, lead testing, and support improvements from initial requirements through implementation and adoption. The ideal candidate combines hands-on manufacturing experience with strong business analysis skills and enterprise systems knowledge, along with the ability to collaborate across teams and turn operational needs into measurable improvements. Responsibilities Partner with Operations stakeholders to gather and validate requirements, document current- and future-state processes, identify gaps, and develop practical solution recommendations across manufacturing, supply chain, inventory, warehousing, and logistics. Lead operational system enhancements from discovery through implementation, including requirements documentation, process analysis, solution design, impact assessments, and coordination with enterprise architecture and broader technology initiatives. Own testing and business readiness activities for system and process changes, including test planning, test script development, regression testing, defect resolution, user acceptance, training, and production readiness. Configure, maintain, and support enterprise operations systems, including Oracle EBS or comparable manufacturing platforms, while addressing enhancement requests, troubleshooting issues, and supporting day-to-day business needs. Drive continuous improvement and adoption by identifying opportunities to simplify workflows, reduce manual effort, improve data quality, develop user documentation, and help operational teams successfully adopt new processes and technology. Qualifications Bachelor's degree in Business, Information Systems, Supply Chain, Operations, or a related field, or equivalent relevant experience. At least 3 years of experience in discrete manufacturing, with the ability and willingness to work directly with operational teams in a shop-floor environment. At least 3 years of formal Business Analyst experience, including requirements gathering, process mapping, gap analysis, stakeholder collaboration, and solution development. Experience supporting Oracle EBS or a comparable enterprise manufacturing system, ideally across areas such as manufacturing, inventory, work-in-process, warehouse management, product structures, or product lifecycle management. Experience developing and executing test plans, test cases, regression testing, defect management, and user acceptance testing, with strong communication, problem-solving, and cross-functional collaboration skills. Preferred Experience Familiarity with Lean manufacturing principles and continuous improvement methodologies. Experience evaluating upstream and downstream impacts across business processes, systems, integrations, reporting, and data. Proficiency with Microsoft Office applications. Experience developing work instructions, user guides, training materials, and process documentation. Ability to influence cross-functional stakeholders, build consensus, lead productive meetings, and drive action items through completion without direct authority. Why This Opportunity? Make a direct operational impact: Help improve the systems and processes that keep manufacturing and supply chain operations running effectively. Bridge business and technology: Work closely with Operations stakeholders and IT teams to translate real-world business needs into sustainable solutions. Own meaningful improvements: Participate throughout the process, from requirements and solution design to testing, implementation, and user adoption. Solve practical challenges: Identify opportunities to improve efficiency, reduce manual work, and strengthen data quality across operational workflows. Grow your expertise: Build experience across enterprise systems, manufacturing processes, and cross-functional technology initiatives. About Relate Search Relate Search is a Woman, Minority, and LGBTQIA+ owned executive and professional search firm dedicated to connecting top talent with meaningful opportunity. With deep expertise across Supply Chain & Operations, Technology, Sales & Marketing, Human Resources, and Accounting & Finance we deliver customized, people-first recruiting solutions that drive lasting impact. Equal Opportunity & Diversity Statement Relate Search is proud to be an Equal Opportunity Employer. We value diversity and are committed to building inclusive teams where everyone belongs. xevrcyc All qualified applicants are encouraged to apply.
    $60k-84k yearly est.4d ago

  • Business Analyst

    Our client is seeking a Business Analyst to join their team in Madison, Wisconsin. As a Business Analyst, you will be part of a delivery-focused environment supporting business and technical stakeholders. The ideal candidate will bring strong analytical thinking, clear communication, and the ability to translate business needs into actionable requirements that teams can deliver with confidence. Title:Business Analyst Location:Madison WI - onsite Duration: 2+ months with highly possible extension / conversion pay Range: $42 - $46 / hr. on W2 Employment Type: W-2 Contract Only Work Authorization: Must be authorized to work in the U.S. without employer sponsorship What's the Job? Serve as a trusted bridge between business users and technical teams by communicating product requirements, business value, risks, impacts, and technology implications with clarity and transparency. Analyze and document requirements for payment banking-related projects, ensuring priorities are understood and aligned across stakeholders. Use SQL to support data analysis and provide insights that help teams make informed decisions. Work in an Agile environment by interacting with the Product Owner, refining the Product Backlog, and supporting the development team in clarifying backlog stories. Partner with the Scrum Master to support sprint planning and help ensure backlog items are ready for execution. What's Needed? 7 years of relevant experience in business analysis, including mainframe background. Strong experience with COBOL, JCL, and DB2. Experience working on payment banking-related projects. Proven data analysis skills with strong SQL experience. Demonstrated interpersonal skills to communicate requirements effectively and prioritize work in collaboration with Agile roles. What's in it for me? Opportunity to contribute to payment banking initiatives where requirements clarity directly supports delivery outcomes. Experience working closely with Product Owner, Scrum Master, and development teams in an Agile delivery model. Chance to apply mainframe expertise (COBOL, JCL, DB2) alongside modern data analysis using SQL. Structured collaboration focused on translating business needs into technology-ready backlog stories. Motivating onboarding process that includes a meet-and-greet requirement for new hires prior to starting the assignment. About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. #J-18808-Ljbffr
    $42-46 hourly5d ago

  • Business Analyst - Clinical Trials

    Seeking an experienced Business Analyst with strong Pharma/Clinical Trials domain experience to support clinical trial technology The ideal candidate should have experience gathering and analyzing clinical study protocols, defining study requirements, designing data collection forms, visit schedules, edit checks, validation rules, and clinical workflows. Required Skills: Strong Pharma / Clinical Research / Clinical Trials domain experience. Hands-on BA experience with eSource, DDC, eCOA, ePRO, or eClinical solutions. Clinical study protocol analysis, CRF specifications, study builds, and data capture workflows. Experience creating BRDs, functional specifications, user stories, workflow diagrams, and traceability matrices. Knowledge of GCP, FDA 21 CFR Part 11, GxP compliance, and UAT/validation. Experience working with sponsors, CROs, Clinical Operations, Data Management, QA, and technical teams. Knowledge of CDISC/SDTM standards and decentralized clinical trials (DCT) is preferred. Stephen Lead Talent Acquisition Specialist Email :
    $54k-76k yearly est.1d ago

  • Content Production Business Analyst

    Pay Rate: Up to $69/hour Duration: 12-month contract, with strong potential for extension or conversion to full-time Hours: Full-Time Schedule: Standard Eastern Time business hours Summary We are seeking a proactive and highly organized Content Production Business Analyst to support a global content organization managing more than 100 websites across 40+ languages. This role will serve as a key liaison between content and engineering teams, helping coordinate platform deployments, organize user acceptance testing (UAT), track release activity, and support day-to-day CMS operations. The ideal candidate has some experience working with content management systems or digital content operations and is comfortable coordinating with cross-functional teams across multiple time zones. Experience with Adobe Experience Manager (AEM) is a plus, but not required. Training will be provided. This is an excellent opportunity for someone early in their Business Analyst career who enjoys working with technology, content, and global teams. What You'll Do Coordinate and track CMS deployment activities on a recurring three-week release cycle Organize and coordinate user acceptance testing (UAT) for each deployment Develop and maintain UAT scripts and coordinate with testers to ensure appropriate coverage Track testing results, issues, and deployment status Serve as a liaison between engineering and content teams to ensure requirements, testing needs, and deployment updates are clearly communicated Help coordinate activities across teams in the U.S., UK, and Japan Support the day-to-day operation of a global content management environment Provide first-line support for CMS-related questions and troubleshooting when the primary support resource is unavailable Help identify, document, and communicate CMS issues to the appropriate technical teams Create and maintain Jira tickets and other project or workflow documentation Track deployment-related activities, action items, and follow-ups Support internal communications related to platform deployments and updates Work with global teams to understand how content moves from a single source through localization and publication across multiple markets Occasionally provide off-hours support for time-sensitive issues, with advance notice What You Bring Experience working with a Content Management System (CMS), digital content, web operations, or a related environment Understanding of global or multi-language content workflows, localization, or digital content publishing Strong organizational and project coordination skills Excellent written and verbal communication skills Ability to proactively follow up, ask questions, and work independently Comfortable collaborating with cross-functional teams, including technical and non-technical stakeholders Ability to work effectively with teams across multiple time zones and cultures Strong attention to detail and ability to manage multiple priorities Ability to work a standard Eastern Time schedule High school diploma or equivalent with relevant professional experience Bonus Points If You Have Experience with Adobe Experience Manager (AEM) or another enterprise CMS Experience with Jira Experience with Wrike or similar project/workflow management tools Experience with UAT, QA, or software release testing Experience working with global websites or localized content Experience supporting enterprise technology or marketing organizations Experience with internal communications or email platforms such as Stripo Previous Business Analyst, Content Operations, Web Operations, or Digital Project Coordination experience Why This Role? Work with a global team spanning the U.S., UK, and Japan Gain hands-on experience supporting a large-scale enterprise CMS environment Opportunity to develop Business Analysis, UAT, project coordination, and stakeholder management skills 12-month contract with strong potential for extension or conversion to full-time Work with a global digital content operation supporting 105 websites and 40+ languages TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $69 hourly1d ago