Zippia Jobs
Business Analyst
Select...
Business Analyst
Analyze and improve business processes by evaluating operational workflows, gathering business requirements, and developing data-driven solutions to enhance efficiency. Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. Support service parts forecasting, order fulfillment, and business performance through data analysis, reporting, and dashboard development. xevrcyc Collaborate with cross-functional teams to document business processes, conduct gap and risk analyses, manage stakeholders, and support project planning, change management, and continuous improvement initiatives aligned with organizational objectives. $60k-82k yearly est.2d agoBusiness Analyst
Job Title: Business Analyst Location: Remote Duration: Contract You could be just the right applicant for this job Read all associated information and make sure to apply. - 10 months Pay Range: 21/hr - 27$/hr W2 Job ID: 372284 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking an Associate Professional, Business Analyst to join our delivery team. The ideal candidate will have strong experience in SQL, delivery operations, and product analysis, and a proven ability to execute recurring delivery processes with accuracy, resolve issues through research, and drive process improvements across multiple product lines. Responsibilities: Execute daily, weekly, and monthly delivery processes with a focus on timeliness and accuracy across product lines including CAV, CIB, DIS, I&P, PI, and MSP. Perform Level II delivery and product analysis using documented research methods. Conduct basic research on issues and requests via Connect Us, including scenarios not documented in SOPs. Use, update, and create basic SQL code for deliverable processing, research, and deliverable supplements. Identify and escalate missing input data to Production Support and Supervisors for immediate action. Identify opportunities for delivery process improvements and participate in implementation. Perform other functions as assigned. Required Skills & Qualifications: Proficiency with SQL for querying, updates, and basic script creation. Strong analytical and problem-solving skills with attention to detail. Experience with Microsoft Office, including Word and Excel. Ability to multitask, prioritize, and meet deadlines in a fast-paced environment. Preferred Skills: Experience supporting delivery across multiple product lines. Familiarity with SOP-driven operations and ticketing or request systems such as Connect Us. Work Conditions and Physical Demands: Primarily sedentary work in a general office environment with use of computer, telephone, and peripherals. Ability to communicate, exchange information, and interpret documents and data. Occasional standing, walking, lifting, and moving objects up to 10 lbs. May require extended hours for special business needs and 0-10% travel. Additional Details: Dress Code: Business Casual. Client Interface Required: Yes. Overtime Required: No. Hours per Day: 8. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? xevrcyc Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume. $63k-87k yearly est.2d agoBusiness Analyst
About Arcticom, LLC Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. About this position: Business Analyst Location - Beavercreek, OH The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Wage/Salary Range: $100k - 140k Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Own, prioritize, and maintain the product backlog for the Service Desk and User Access platforms. Ensure user stories are clearly defined and ready for development sprints. Act as the primary liaison between government sponsors, functional community leads, and the technical delivery team to gather requirements and communicate product vision. Create and maintain a strategic product roadmap that anticipates future enterprise needs, such as Zero Trust architecture integration and automated provisioning. Supervise day-to-day Service Desk operations and user access workflows, ensuring Service Level Agreements (SLAs) and key performance indicators are consistently met. Assist in drafting project schedules, managing resource allocations, and tracking milestones. Identify operational risks and compliance issues (e. g. , unauthorized access risks, SLA breaches) and develop mitigation strategies in alignment with security protocols. Generate recurring performance reports, compile operational metrics, and brief leadership on team throughput, ticket resolution times, and access provisioning bottlenecks. Analyze and document current-state service desk and user access workflows and user onboarding/offboarding processes. Design optimized future-state process maps. Gather detailed technical and functional requirements from stakeholders for system upgrades, new user community implementation and existing user community migration. Design, build, and maintain automated reporting dashboards to track Service Desk Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and operational throughput. Analyze historical ticket data and user access requests to identify bottlenecks, forecast support demands, and recommend solutions for recurring issues. Required (Minimum Necessary) Qualifications Education Requirements: Must have a bachelor's degree or 5-10 years equivalent experience Level of Experience Requirements: Ten (10) years of USAF Logistics knowledge. Hold or have the ability to acquire a government security clearance; requires U. S. citizenship. Knowledge, Skills, Abilities, and Other Characteristics Experience in process mapping, data modeling, taxonomies, ontological models, and systems analysis required. Proficiency in data visualization tools (e. g. , Tableau, Power BI, Qlik) Strong written and verbal communication skills, ability to communicate technical and business information effectively to both technical and non-technical people. Ability to understand our business, be a team player and enjoy working in a team-oriented environment. Strong problem solving/decision-making skills. Experience leading and influencing others, including senior level personnel. Process design and implementation. Demonstrated analytical skills. Strong collaboration skills. Ability to translate operational policies into technical user stories Experience managing cross-functional teams Advanced proficiency in Excel. Intermediate proficiency with Power Point, SharePoint, Power Automate. Proficient with Jira and Confluence. Strong quantitative analysis capabilities Demonstrated knowledge of Agile methodology. Demonstrated knowledge of project management discipline. Strong organizational skills. Technical document writing. Knowledge of ELMS and Air Force logistics systems Preferred Project Management certification desired, but not required Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. xevrcyc Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law. $100k-140k yearly2d agoBusiness Systems Analyst
Title: Business Systems Analyst Location: Work from Home Note: This is a W2 contract position - C2C, 1099, & 3rd party candidates will NOT be considered Under minimal supervision, The Business Systems Analyst will formulate and define systems, scope, and objectives through research and fact-finding, combined with an understanding of applicable business systems and industry requirements. Are you the right applicant for this opportunity Find out by reading through the role overview below. With this knowledge, they will develop or modify moderately-sized information systems, including the analysis of business and user needs, documenting requirements, and revising existing system logic issues, as necessary. They will consider the business implications of the application of technology to the current business environment, and will assist and advise less-experienced Business Systems Analysts. xevrcyc They must be competent to work in some phases of systems analysis, but may require guidance in others. $57k-81k yearly est.2d agoNetwork Business Analyst
Top Skills & Years of Experience: • Strong interpersonal skills • Strong knowledge of an enterprise wide network • Ability to communicate with managers and customers/clients • Candidates should be able to effectively utilize time • Candidates should be extremely organized Position Title: Business Analyst 5 Short Description: Receive, process, present data, and information regarding our weekly Service Requests (Infrastructure Service Requests). Is this the role you are looking for If so read on for more details, and make sure to apply today. Responsible for gathering business and technical requirements during the client kick off meetings. Consult SMEs (Subject Matter Experts) on tasks required to complete integrated projects for all Telecommunication services, such as, WAN, WLAN, MLAN, Security, Contact/Call Centers, Telephony, and Video. Manage multiple projects based on Agency assignments. xevrcyc Complete Description: • Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business processes and determine best process and IT solution integration. • Ability to obtain and report business and technical requirements • Facilitate review sessions to discuss projects • Excellent customer and communication service skills • Work with multiple network platforms, such as, WAN, MLAN, WLAN, Security, Voice, and Videoconferencing • Disseminate information effectively to all technical teams, customers, and technical managers • Understand a large (enterprise) and complex network environment $69k-96k yearly est.2d agoBusiness Analyst
JOB TITLE: Business Analyst JOB LOCATION: Boston MA WAGE RANGE In order to make an application, simply read through the following and make sure to attach relevant documents. *: $60-$63 JOB NUMBER: Client-27-1030-0P100-0P110-131037 JOB DESCRIPTION: The Salesforce Business Analyst at Massachusetts Department of Transportation supports the agency's mission by analyzing business processes and delivering technology solutions within Salesforce. This role partners with transportation, operations, and administrative teams to improve service delivery, streamline workflows, and enhance data-driven decision-making across the Commonwealth. Key Responsibilities Collaborate with MassDOT divisions (e. g. , Highway, Rail & Transit, RMV) to gather, analyze, and document business, functional, and technical requirements through stakeholder interviews, workshops, and discovery sessions Lead requirements gathering sessions with business users, subject matter experts, and cross-functional teams to identify business needs, pain points, process improvements, and system enhancement opportunities Analyze current processes related to transportation services, permitting, customer service, and internal operations to identify gaps, inefficiencies, and opportunities for automation and optimization Create and maintain user stories, process flows, user stories, use cases, and acceptance criteria Facilitate backlog grooming/refinement sessions with product owners, business stakeholders, developers, and QA teams to prioritize enhancements, clarify requirements, and ensure readiness for development sprints Work closely with Agile/Scrum teams during sprint planning, grooming, and review sessions to ensure alignment between business requirements and technical solutions Translate requirements into Salesforce solutions including custom objects, flows, validation rules, reports, dashboards, and workflow automations Ensure solutions comply with state regulations, accessibility standards (e. g. , ADA), security policies, and data privacy requirements Work with developers, system administrators, architects, and third-party vendors to implement system enhancements, integrations, and data migration activities Develop and execute User Acceptance Testing (UAT) strategies, test plans, test scripts, and test scenarios to validate business requirements and system functionality Coordinate and facilitate UAT sessions with end users and stakeholders, document defects/issues, track resolutions, and obtain business sign-off prior to production deployment Provide post-implementation support by troubleshooting issues, validating fixes, and ensuring successful adoption of new system functionality Develop user training materials, regression test suite, knowledge transfer documentation, and standard operating procedures (SOPs), and provide ongoing training and support to MassDOT staff Create dashboards, reports, and analytics to support operational monitoring, compliance tracking, and executive decision-making Assist with data quality initiatives, master data management, system governance, and continuous process improvement efforts Key Competencies Public sector awareness and accountability Stakeholder engagement across diverse departments Process improvement and service optimization Data analysis and reporting Regulatory and compliance sensitivity Clear documentation and communication Impact of the Role This position plays a critical role in improving how MassDOT delivers services to residents-enhancing transparency, efficiency, and responsiveness through modern CRM capabilities. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. xevrcyc Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion. $68k-99k yearly est.2d agoBusiness Analyst-Documentation
The Documentations Operations Unit is looking for documentation analysts to aid in the collection, digital lodgement, physical archival and linkage of documentation to key identifiers. Scroll down to find an indepth overview of this job, and what is expected of candidates Make an application by clicking on the Apply button. DOU analysts will engage with Businesses and Operations support teams to drive documentation centralization within the centralized documents repository and ensure documentation digitization and completeness. The team will also provide BAU support including maintenance of documentation data quality, exception management and expansion of machine learning to increase classification automation. Key Responsibilities: Interact with Bankers across various lines of business with mutual goal in collecting and ensuring documentation completeness across firm business activities Enforce of documentation policy requirements as applicable by product, process and regional jurisdiction Facilitate collaboration with appropriate subject matter experts to obtain specific documentation requirements and identification of documentation classification and taxonomy Acquire documentation meta-data requirements and enhancement thereof to aid in extraction reports for use by the Business Maintain and remediate document metadata and related exceptions Aid team members with documentation expertise to allow for training sets to be collated for AI model to drive auto-classification of documents Drive forward data quality / integrity / validation and issue resolution; extensive liaison between Business and O&T Identify opportunities to improve process flows leveraging LEAN processes and identifying any opportunities for Robotics Knowledge/Experience: Experience in business analysis within fast paced Financial Services team Experience of working within a joint services function with a diverse client base Demonstrated experience of optimization xevrcyc in processes (legal/regulatory adherence an advantage) Proven ability to interpret, anticipate and implement change Skills: Solid organizational skills including strong attention to detail and the ability to multi-task effectively Excellent communication, interpersonal and relationship building skills Willingness to own an issue and bring it to completion Good knowledge of MS Office Suite, including strong proficiency in Excel and PowerPoint Achieving/ Driving Results: Analytical skills for work flow, process and systems analysis Execution focused, overcomes obstacles and minimizes bureaucracy #LI-MW1 $55k-77k yearly est.2d agoAcumatica Business Analyst
Acumatica Business Analyst | Permanent | Remote | No Sponsorship Available ABOUT OUR CLIENT Following rapid growth, they are expanding their Acumatica ERP footprint into additional operational modules. The platform supports 50-60 users today and is expected to grow to 100+. They are seeking a dedicated, in-house Acumatica champion to lead implementations and take full technical ownership-reducing reliance on outside consultants. BENEFITS & COMPENSATION Compensation: Up to $200K+ depending on experience Full benefits offering available 100% remote with flexible hours; no strict geographic requirement RESPONSIBILITIES FOR THE ACUMATICA BUSINESS ANALYST Lead the inventory module implementation (4-5 month timeline) Own the rollout of the production / manufacturing module Own the construction / project management module, including forecasting and financial projections for $300M+ builds Drive system optimization, analytics, and custom dashboarding Build custom financial, forecasting, and inventory-tracking reports that go beyond canned reports Support and train internal users across departments Take over day-to-day administration and technical ownership from the Controller and CTO PREFERRED EXPERIENCE FOR THE ACUMATICA BUSINESS ANALYST Hands-on Acumatica implementation experience with experience implementing at least one module Deep understanding of backend Acumatica architecture, schema, and custom reporting Ability to build high-level analytics and dashboards Comfortable interfacing with the C-suite (CFO, CTO) and non-technical plant/project managers Timing is everything. Whether you are aggressively in a job search or simply passive and looking for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement of IT professionals. Please contact me for more information about this role as well as other opportunities. $61k-89k yearly est.8d agoSalesforce Business Analyst -Only W2
Job Description: We're looking for a Salesforce Business Analyst who can own the full documentation and requirements lifecycle across multiple business domains - not just capture requirements but harmonize them. Be one of the first applicants, read the complete overview of the role below, then send your application for consideration. You'll be embedded in a mature, complex Salesforce org operating across interconnected teams, where misalignment between domains is a real risk and a single source of truth is not optional. This role requires equal command of business process, platform mechanics, and technical writing. You will be the person other teams reference when there's a question about how something is supposed to work. What You'll Do Cross-Domain Harmonization Identify conflicts, redundancies, and gaps across business domains operating within the same Salesforce org Facilitate alignment sessions with domain leads to resolve competing requirements before they reach development Maintain a unified view of how cross-domain processes interact - particularly where Service Cloud workflows intersect with other business functions Functional Requirements Elicit, document, and manage end-to-end functional requirements across multiple concurrent workstreams Write well-structured user stories with clear acceptance criteria, edge cases, and dependencies called out explicitly Own requirements traceability - from business need through solution design to UAT sign-off Technical Writing Produce documentation that is precise, audience-appropriate, and built to last - not just accurate at the time of writing Translate complex platform configurations, integration behaviors, and process logic into clear written specifications usable by both technical and non-technical stakeholders Establish and enforce documentation standards across the engagement Gap Analysis Conduct structured analysis of existing org configurations against current and future-state business requirements Surface platform limitations, configuration debt, and process breakdowns with clear, prioritized findings Recommend remediation paths that account for org complexity and downstream impact UAT Support Build UAT plans, test scripts, and entry/exit criteria aligned to documented requirements Coordinate UAT execution with business stakeholders - track defects, manage retesting cycles, and own sign-off documentation Serve as the requirements reference point during testing; triage defects against spec to determine bug vs. change request Run Books Author operational run books for Salesforce processes, including step-by-step procedures, decision trees, escalation paths, and exception handling Ensure run books are maintained as living documents and versioned appropriately with each release Write for the end user - clarity and usability over comprehensiveness Single Source of Truth (SSOT) Documentation per Domain Own and maintain domain-specific SSOT documentation repositories - process maps, data dictionaries, configuration logs, integration specs, and decision records Establish a governance model for documentation ownership, review cadence, and change management Ensure every domain has a current, trusted reference that reduces dependency on tribal knowledge Required Skills & Experience Salesforce Platform 3+ years of hands-on Salesforce BA or functional consultant experience in a complex, active org Strong working knowledge of Service Cloud - case management, entitlements, queues, SLAs, omni-channel routing Comfortable reading and interpreting existing org configuration (flows, validation rules, permission sets, object relationships) without needing a guide Solid understanding of the Salesforce data model and how platform constraints shape solution and documentation decisions Experience working across multiple business domains within a shared org environment Technical Writing & Documentation Demonstrated ability to produce high-quality BRDs, FRDs, process maps, data dictionaries, run books, and release notes Proficient in documentation tooling: Confluence, SharePoint, Notion, or equivalent - with the ability to build and enforce a structure, not just populate one Skilled in process modeling tools: Lucidchart, Miro, Visio, or equivalent Able to write and interpret SOQL queries for data validation and requirements verification Requirements & Delivery Experienced with Agile and waterfall methodologies; comfortable managing requirements in Jira, Azure DevOps, or equivalent Strong UAT facilitation xevrcyc skills - knows the difference between a test case and an acceptance criterion Familiarity with Salesforce integrations at a conceptual level sufficient to document integration requirements and cross-system behaviors accurately AI & Automation (Preferred) Hands-on exposure to Agentforce (agent design, topic/action configuration, prompt templates) strongly preferred Familiarity with Einstein for Service, Einstein Copilot, or Next Best Action - enough to document AI-driven workflows accurately Able to capture AI use case requirements with appropriate specificity around inputs, outputs, fallback behavior, and human-in-the-loop touchpoints Soft Skills That Actually Matter Here Domain synthesis - You see across workstreams and proactively surface conflicts before they become defects or rework Writing discipline - Your documentation is clear the first time; you don't write drafts that need a translator Stakeholder management - You drive alignment in rooms where people disagree and keep the work moving without forcing bad decisions Structured thinking - You decompose ambiguous problems systematically and document the reasoning, not just the outcome Ownership mentality - The SSOT is yours; you treat documentation debt the same way a developer treats technical debt Certifications Required: Salesforce Certified Administrator Preferred (any of the following): Salesforce Certified Business Analyst Service Cloud Consultant Salesforce AI Associate or AI Specialist $60k-83k yearly est.2d agoBusiness Systems Analyst
Genesis10 is currently seeking a Business Systems Analyst for a contract position with a Major Financial Institution located in Minneapolis, MN. Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. This is a 6+ month contract opportunity. Compensation: $69. 20 - $79. 20 per hour, W2, based on qualifications Position Overview: This role is part of a strategic initiative to overhaul and integrate the Advisory Programs Experience for financial advisor workflows. The ideal candidate will be a driver of the work, performing stakeholder requirements analysis, creating user stories for application development, and utilizing AI agents to help build and document requirements. Experience in wealth management is key to success in this position. Key Responsibilities: Perform stakeholder requirements analysis to identify impacted or influencing groups Develop plans and accurate estimates for completion of requirements Manage risks, assumptions and constraints for requirements, and communicate to appropriate parties Lead requirements prioritization and leverage techniques to drive out business priorities Facilitate collaborative sessions with large and diverse business stakeholder groups to drive requirements discovery, analysis, and review Analyze and document scope of the business solution and detailed business and system solution requirements Verify requirements for quality and validate requirements with the impacted stakeholders Build and maintain a repository of reusable requirements documentation Communicating the impact of changes through cost-benefit analysis Support QA in development of the Functional System test cases Support UAT and PIV activities including planning, defect triage, and root-cause analysis for requirements-related issues Review, analyze and evaluate user needs to create systems solutions that support business strategies Develop test conditions to validate business requirements and execute UAT scripts Primary Requirements: 5+ years of experience in financial services AI experience to the level of where they need to provide examples of how they use AI in their life or work. For this project will be using AI agents to help build requirements and document 5+ years of strong business analyst skills in eliciting, gathering, and documenting requirements Understanding financial advisor workflows is critical, so financial services wealth management experience is key Proven systems analyst skills to create user stories for application development Experience with Jira, Confluence, and SharePoint Must be a driver of the work Desired Skills: Previous experience working on advisor specific applications If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U. S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U. S. , as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. xevrcyc Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #DIG10-MN $69 hourly2d agoBUSINESS ANALYST II - SERVICENOW
Job Description: Location: Candidate will work onsite Tuesday, Wednesday, and Thursday, and remotely on Mondays and Fridays. Ensure all your application information is up to date and in order before applying for this opportunity. Role Summary The Business Analyst II - ITSM is a mid-level role responsible for leading requirements definition, process design, and delivery support for ServiceNow ITSM and ITOM capabilities. This role works independently with business and IT stakeholders to intake demand, analyze processes, and translate needs into clearly defined, actionable work for IT Dev/Analysts. The BA II plays a critical role in improving service delivery, data quality, and platform adoption by ensuring solutions align with ITIL best practices, enterprise standards, and operational needs. Key Responsibilities · Demand Intake & Backlog Management · Own intake and triage of enhancement requests across ITSM / ITOM (Run / Grow / Transform alignment) · Lead requirement workshops and stakeholder interviews · Develop clear user stories, business requirements, and acceptance criteria · Prepare and maintain a prioritized backlog of ready work for IT Dev/Analysts Partner with requestors to define acceptance criteria aligned to business outcomes Develop and coordinate User Acceptance Testing (UAT) plans, scenarios, and test cases Facilitate UAT sessions with requestors, ensuring scenarios validate real-world process flows · Validate delivered functionality against requirements and confirm expected business outcomes are met Process Design & Optimization · Analyze and improve ITSM processes (Incident, Request, Change, Problem, Asset, CMDB) · Document current and future state workflows, including roles and ownership (RACI) · Identify inefficiencies, automation opportunities, and control gaps · Ensure alignment to ITIL best practices and operational support models ServiceNow & Data Requirements · Translate business needs into ServiceNow data and configuration requirements · Define requirements for CMDB, CSDM alignment, and data lifecycle management · Partner with IT Dev/Analysts on Discovery, Service Mapping, and integration use cases · Ensure data quality expectations are clearly defined, measurable, and enforceable Delivery Execution Support · Participate in sprint ceremonies (planning, backlog grooming, demos, retrospectives) · Support user acceptance testing (UAT) and validate delivered outcomes · Ensure delivered solutions meet defined business requirements · Identify and escalate delivery risks, gaps, or misalignment early Stakeholder Engagement · Serve as primary point of contact for assigned services or capability areas · Facilitate cross-team discussions to align on requirements and priorities · Communicate progress, risks, and decisions clearly to stakeholders · Balance competing priorities across business and IT partners Reporting & Continuous Improvement · Define and track KPIs across ITSM processes (e. g. , ticket quality, SLA performance, volume trends) · Develop reporting and dashboard requirements to support operational visibility · Analyze trends and recommend improvements to processes and platform usage · Support audit, compliance, and governance reporting needs Collaboration & Teamwork · Partner with IT Dev/Analysts to translate requirements into scalable solutions · Work with Service Desk, Client Support, and operations teams on process improvements · Collaborating with architects and platform leads to ensure alignment with standards · Engage vendors and system integrators as needed for delivery activities Core Skills · Business & Process Skills · Strong understanding of IT Service Management (ITIL framework) · Process modeling (workflow diagrams, swim lanes, RACI) · Requirements gathering and documentation (user stories, epics, acceptance criteria) · Strong analytical and problem-solving skills · Effective stakeholder facilitation and communication Platform & Technical Acumen · Working knowledge of ServiceNow ITSM (tables, workflows, reporting) · Familiarity with CMDB, CSDM, Discovery, and Service Mapping concepts · Understanding of integrations and enterprise tooling ecosystem · Experience defining reporting and Performance Analytics requirements Qualifications - Required · 5-8 years of experience in IT, business analysis, or service management roles · 3-5 years of experience working with ServiceNow ITSM and/or ITOM · Strong understanding of ITIL processes and service operations · Proven ability to independently lead requirements and process design efforts · Experience working in Agile or hybrid delivery environments · Bachelor's degree or equivalent experience preferred Pay Range: $50. 00 - $60. 00 per hour, depending upon experience. xevrcyc Health & Medical Benefits, 401K, Employee Assistance Program, and Sick Time applicable by state. $50 hourly2d agoServiceNow Business Analyst
· Facilitate demand intake, conduct requirement‐gathering workshops, and document business needs. All potential applicants are encouraged to scroll through and read the complete job description before applying. · Break down demands into epics and detailed user stories with acceptance criteria in Abbott's Agile tool. · Translate business processes into functional requirements, ensuring alignment with ServiceNow best practices. · Maintain and refine the story backlog; ensure stories are ready for sprint planning. · Collaborate with architects and developers on feasibility, scope, solution design, and reuse opportunities. · Map current‐state and future‐state process flows and identify workflow optimization or automation opportunities. Support configuration decisions related to forms, fields, workflows, UI policies, and business rules while ensuring alignment with platform governance and best practices. Lead workshops, interviews, and working sessions with business and process owners; document decisions, risks, assumptions, and dependencies. Serve as liaison between business stakeholders, product owners, developers, architects, and external partners. · Coordinate testing activities, create test cases tied to user stories, and support UAT planning and execution. · Validate delivered functionality meets acceptance criteria prior to deployment. · Document functional specifications, process flows, release notes, and training materials. · Support change management, feature enablement, and platform adoption activities. · Engage with business stakeholders, technical teams, and third‐party partners to resolve questions and clarify requirements. · Track and report progress, risks, issues, and backlog health. xevrcyc · Assist with non‐Prod to Prod deployment activities, including testing and validation steps. $61k-85k yearly est.2d agoBusiness Systems Analyst
Business Systems Analyst (Agile, Cloud & Data) Overview / Summary We are seeking a Business Systems Analyst to work closely with product owners, IT teams, and business stakeholders to gather requirements, design system solutions, and support implementation. Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. This role focuses on improving business processes, supporting system development, ensuring quality delivery, and enabling data-driven decision-making. Key Responsibilities Gather and document business requirements through interviews, workshops, and analysis Collaborate with product owners, developers, architects, and DevOps teams to design scalable solutions Analyze existing systems and workflows to identify gaps and improvement opportunities Develop functional specifications, system design requirements, and workflow diagrams Support project planning activities including timelines, scope definition, and resource estimation Participate in implementation phases alongside project managers and technical teams Conduct system testing including functional, regression, and user acceptance testing (UAT) Act as a liaison between IT and business teams to ensure clear communication of requirements Provide training and support to end-users Collaborate with data teams to support data integration, reporting, and business intelligence Develop and maintain reports and dashboards Identify and lead continuous improvement initiatives Define acceptance criteria and collaborate with QA to ensure product quality Lead UAT sessions and ensure readiness for deployment Coordinate product releases with DevOps, release management, and support teams Monitor post-launch performance and provide ongoing support Ensure compliance with SOX, PCI-DSS, and other financial regulations Partner with cybersecurity teams to ensure application security Support audits, risk assessments, and disaster recovery planning Required Qualifications Bachelor's degree in Information Technology, Business, or related field Minimum 3 years of experience as a Business Systems Analyst or similar role Experience with low-code platforms, SQL, and data visualization tools (preferred) Experience with microservices architecture, containerization (Docker, Kubernetes), and cloud-native applications Hands-on experience with tools such as Git, Jenkins, or containerization technologies Certifications such as CSPO, PSPO, or SAFe Skills Needed Knowledge of automation, monitoring, and logging tools Proficiency with business analysis tools (Microsoft Visio, Lucidchart) and project management tools (ADO, Jira, Asana) Strong analytical and root cause analysis skills Understanding of business processes and ERP/CRM systems Strong communication skills across technical and non-technical stakeholders Project management and organizational skills Ability to adapt to new technologies and business environments Ability to work independently and collaboratively within cross-functional teams What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. xevrcyc We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected. $62k-79k yearly est.2d agoBusiness Analyst (Post-Trade Transformation)
This role requires hands on Business Analyst experience within post-trade operations. Apply (by clicking the relevant button) after checking through all the related job information below. The Business Analyst will leads end to end business analysis for a large-scale post-trade platform implementation, driving requirements, process design, and delivery readiness. Client Details The client is a global financial services organisation based in New York, operating in a hybrid work environment. This role is on site 4 days a week in New York, NY. Candidate must already be local to NYC for interviews. Description Key responsibilities: Document end-to-end post-trade workflows and identify control gaps. Serve as functional lead on post-trade platform design and vendor alignment. Define data mappings, integrations, and detailed requirement artefacts. Oversee testing cycles and support go-live readiness and issue resolution. Profile A successful Business Analyst should have: Extensive experience in post-trade operations and capital markets. Strong knowledge of securities lending, repo, and settlement flows. Solid accounting expertise across GL, subledger, and financial reporting. Proven ability to lead vendor implementations and complex programmes. Excellent stakeholder management and analytical problem-solving skills. Job Offer An hourly pay range of $82 to $95 on a W2 basis, depending on experience. A chance to work with a large organization in the Financial Services industry. Opportunities to gain valuable experience in a technology-driven role. A professional and collaborative work environment in New York. If you're ready to contribute your skills and expertise as a Business Analyst, we encourage you to apply today! xevrcyc MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. $82-95 hourly2d agoSSC FM - Business Analyst (Peterson Space Force Base, CO)
Company Overview: Integrated Data Services (IDS) is a leading provider of custom software products and Government financial management services. Do you have the following skills, experience and drive to succeed in this role Find out below. IDS was founded in 1997 in El Segundo, CA, and since that time has seen tremendous growth and success. Currently IDS has offices supporting customers nationwide. By providing customers with fast, efficient and reliable information systems and support services, IDS has become a preferred provider of financial and programmatic systems, services, and solutions across a wide variety of government agencies. Position Description: IDS is currently searching for a Business Analyst with experience in DoD or government financial management processes, government financial and accounting systems, and reconciliation processes to provide support to a government customer. Responsibilities include, but are not limited to, the following: Act as a financial and technical consultant for a DoD program management and financial management system Assist customers in properly structuring financial data Manage the assigned project, including all aspects of service to and coordination with the Government customer Provide expertise in government finance: perform reconciliation between several systems, perform daily review of budget forecasts and accounting data, and otherwise support a government program management office Knowledge and Skills: This position requires a minimum of 10 years of government acquisition, finance or financial management, program management or related experience within a DoD organization Experience with Comprehensive Cost and Requirement System (CCaR) is preferred. Education and Work Experience: This position requires a minimum of a Bachelor's from an accredited college or university in business management, engineering, computer science, mathematics, economics or other related discipline. Physical & Mental Qualifications: Must be able to sit, type, hear, see, and speak for extended periods of time. Must consistently work and type on a computer for prolonged periods of time. Must be able to communicate accurate information and ideas so others will understand. Must be able to lift/carry at least 15 lbs. May be required to move about inside an office to access file cabinets, office supplies, etc. Security Clearance: Applicants selected for employment will be subject to a Federal background investigation and must meet additional eligibility requirements for access to classified information or materials. Travel: Some travel may be required. Hours: Normal work schedule hours may vary, Monday through Friday. May be required to work additional hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations. Salary Range: $90,000 - $115,000 per year The estimated salary range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. The disclosed salary range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. When determining an applicant's compensation, various factors are taken into consideration including, but not limited to: geographic location, relevant prior work experience, relevant training, special skills/competencies, education, clearance, licenses/certifications, labor categories/contract rates and other business needs. IDS offers a robust benefits package including employer paid health, dental, vision, disability, AD&D and life insurance plans for eligible employees. IDS also offers a variety of elective plans to eligible employees including flexible spending accounts, voluntary life insurance and supplemental insurance plans. Benefits become effective the first of the month following the start date of employment unless starting on the 1st of the month, in which case benefits are effective immediately upon the eligible employee's start date. IDS offers eligible employees eleven (11) paid holidays, generous PTO accruals starting at three (3) weeks per year, as well as a 401(k) safe harbor contribution upon eligibility. IDS also offers generous employee referral bonuses. IDS is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regards to age (40 and over), color, physical or mental disability, gender identity or expression, genetic information (including family medical history), national origin or ancestry, race, religion, sex, pregnancy (including childbirth and related medical conditions), sexual orientation, citizenship status, veteran status, uniformed service member status, or any other characteristic protected by federal, state, or local law. IDS participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit submission of a resume is an expression of interest and not considered an application. For more information, visit : This job description is intended to provide an overview of job responsibilities that are subject to change. **U. S. citizenship is required; H1-B visas and other visas are not being sponsored. Relocation expenses are NOT compensated. All jobs are employer paid; no fees to candidates. xevrcyc Third parties or agency inquiries are not being accepted at this time. ** #IDS $90k-115k yearly2d agoBusiness Analyst - Property & Casualty (P&C) Insurance - Guidewire
We are seeking an experienced Business Analyst with a strong background in Property & Casualty (P&C) Insurance and deep expertise in Guidewire PolicyCenter (PC) to join our client's team. Please make an application promptly if you are a good match for this role due to high levels of interest. The ideal candidate will act as a key liaison between business stakeholders, offshore BPO teams, and IT teams, ensuring effective communication, xevrcyc requirement gathering, solution delivery, and testing support across P&C insurance initiatives. $65k-92k yearly est.2d agoBusiness Analyst - 4+ years experience with TEA or federal/state/local education agencies or ed vendors.Texas Education Agency (TEA)
Required Skills 8+ years eliciting requirements from customer interviews and writing system requirements. Before applying for this role, please read the following information about this opportunity found below. 8+ years experience with SDLCs. 8+ years business process re-engineering and software process flow improvement. 8+ years developing user stories and use cases per BA best practices. 8+ years designing mockups/wireframes aligned with UX best practices. 5+ years strong communication and facilitation skills. 5+ years strong writing and organizational skills. 4+ years experience with TEA or federal/state/local education agencies or ed vendors. 2+ years experience with Atlassian Jira. xevrcyc 2+ years experience with Modern Requirements software. $63k-91k yearly est.2d agoBusiness Analyst
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Responsibilities: · Executing on established SOP's: · Executing load scripts and ETL processes which will upload data extracts into an appropriate Oracle data warehouse. · Writing and applying PL/SQL queries in an Oracle environment with Business Objects reporting on the Data Warehouse structure for validating against contract terms and reconciling with financial summaries. Qualifications Technical Skills: MS Office Suite, MS Access, PERL, Proficiency in PL/SQL query writing, DB2 experience, ETL or HTML/XML languages beneficial, Oracle data warehouse storage environments, Business Objects report writing, Visio, SAS programming/code writing beneficial, DB/2 Basics, or DB/2 SQL. Additional Information If you are interested and want to apply, Please contact: Ujjwal Mane ************ **************************** $69k-96k yearly est.1d agoBusiness Analyst
**Overview:** Codeworks, an LRS company, is seeking a Business Analyst to support application development initiatives focused on modern web applications built with Java, PrimeReact, and Kubernetes technologies for a contract position. This role serves as the primary liaison between business stakeholders and technical teams, ensuring business needs are clearly defined, documented, and translated into effective technology solutions. **Responsibilities:** * Facilitate requirements-gathering sessions, workshops, interviews, and stakeholder discussions to identify business needs, objectives, processes, and opportunities for improvement. * Analyze current business processes and identify system impacts, integration requirements, and dependencies across teams and applications. * Document and manage functional and non-functional requirements, user stories, acceptance criteria, and business process workflows. * Partner with stakeholders to ensure requirements are complete, accurate, and aligned with business objectives. * Maintain and refine the product backlog. * Create and manage user stories, acceptance criteria, and related documentation. * Support Agile delivery teams using Scrum, Kanban, or similar methodologies. * Assist project leadership with task management, work breakdown structures, Jira updates, meeting documentation, and project tracking activities. * Translate business requirements into User Acceptance Testing (UAT) scenarios and acceptance criteria. * Support planning, coordination, and execution of testing activities. * Validate functionality and verify issue resolution. * Collaborate with developers and stakeholders to address testing feedback. * Ensure accessibility and ADA compliance requirements are considered throughout solution design and testing processes. * Support all phases of the Software Development Life Cycle (SDLC), including requirements, design, development, testing, implementation, and deployment. * Assist in preparing system specifications and implementation documentation. * Support production releases and application rollouts. * Coordinate activities necessary for successful adoption of new solutions. * Develop user guides, knowledge articles, training materials, and process documentation. * Lead software demonstrations, stakeholder presentations, and end-user training sessions. * Provide guidance and support related to application functionality, business processes, and system usage. * Collaborate with development teams to understand application architecture, APIs, integrations, databases, and technical dependencies. * Assist stakeholders in understanding system capabilities and solution options. * Support documentation and mapping of backend services and frontend application components. **Qualifications:** * Strong business analysis experience * Solid understanding of software development practices * Ability to collaborate effectively with both technical and non-technical stakeholders * Experience with Agile methodologies (Scrum, Kanban, etc.) * Excellent communication and documentation skills **Benefits:** * Competitive hourly rate ($40.00 - $50.00 per hour, depending on experience) * Opportunity to work on modern web applications with Java, PrimeReact, and Kubernetes technologies * Collaborative and dynamic work environment * Professional growth and development opportunities * Flexible work arrangements (remote work option) $40-50 hourly4d agoMortgage Business Analyst
**Overview:** SolomonEdwards is seeking a Mortgage Business Analyst to perform daily loan reviews, manage departmental operations, and provide support in special projects, strategic planning processes, and initiatives. The successful candidate will analyze data, identify areas for improvement, and develop automated solutions to increase efficiency. **Responsibilities:** * Create and produce regular compliance reports to hold the division accountable for meeting defined targets * Serve as a point person to interact with internal and external clients to facilitate complex projects and presentations * Assist business units in developing interim business tools to increase efficiency * Support the Operations team with data analysis and problem-solving * Draft policies and procedures for different department roles and responsibilities * Perform other related duties as required and assigned **Qualifications:** * Bachelor's degree in business administration or a related field * Financial Services and mortgage industry experience preferred * Superior analytical skills * Highly proficient in Excel, Word, and PowerPoint **Benefits:** * Access to top-tier employers and job opportunities * Comprehensive health insurance * Sick leave * 401(k) plan * Competitive salary range of $20-24 per hour * Inclusive and diverse workplace environment * Opportunities for professional growth and development $20-24 hourly5h ago