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DESCRIPTION:The Business Analyst Specialist provides the organization with operational support and delivery of new business demand, establishing priorities and alignment to business strategic objectives, ensuring delivery approaches and technology solutions result in business value and benefits realization. The role also provides a point of escalation for stakeholders to help build a strong IT-Business relationship. The Business Analyst Specialist delivers insight of system capability to support key decisions. We are specifically looking for someone adept in RPA and UiPath. Essential Functions: Engaging with Customers Responsible for building and maintaining a strong business-IT relationship with a key stakeholders and leaders to enable open communication and clear expectations regarding application development delivery. Engage with customers to understand their needs and ensure prioritization and alignment to business strategic objectives. Act as a point of escalation on active initiatives. Planning Prepares business cases working with business partners. Collaborates heavily with Program Managers to initiate large projects, including resource planning, estimation, governance, approval, and kickoff. Contribute to the approach for requirements elicitation and methods for requirements management and communication. Ensures business opportunities and objectives are clearly articulated. Performs feasibility analysis as required for projects. Analysis, Design, Execution Assists with process improvement and/or reengineering. Performs requirements elicitation, using techniques per plan. Document requirements establishes scope and objectives. Prioritizes requirements working with business partners and creates conceptual prototypes and mock-ups. Uses business process modeling, traceability and quality management techniques per methodology. Performs requirements management and communication; apply best practices for effective communication and problem-solving. Complies with Change Management practices Leadership Will take on assignments for large projects, and others as assigned. Monitors the technical team solution to ensure requirements fulfillment and solution evaluation. In conjunction with Program Manager and business partners, manages strategy, approach and needs of incoming projects within function. Leads and coordinates activities associated with requirements management vehicles. Provides coaching to other BAs assigned to projects to successfully accomplish objectives. Measurement Performs and documents quality assurance testing Facilitates and documents end user acceptance testing Accountable for Service Level Agreements Reviews and monitors the effectiveness of business analysis via outcomes and lessons learned. Provides status reports and health metrics to Program Manager on a regular basis. MINIMUM QUALIFICATIONS Training and Experience: Bachelor's Degree from an accredited college or university with major course work in Information Technology, Business, or related area and six years of related progressively responsible experience. Desirable Knowledge Skills and Abilities: Non-negotiable: Must have UiPath experience. Proficiency with Visio. Be able to demonstrate strong process mapping skills. Business education Experience with ITIL framework and IT product methodologies Familiarity with testing techniques and software Business acumen coupled with technical aptitude Experience working on technology and application development projects including developing technical requirements Strong data analysis skills, experienced in SQL and Excel Strong listening skills Strong research skills with attention to detail Experience developing functional and non-functional requirements Excellent written and verbal communication, including technical writing skills; consultative approach Ability to conduct cost/benefit analysis and business case development Recognized within the organization as demonstrating expertise in business analysis methods and techniques Experience working closely with team members during solution development and product launch Experience developing use cases Experience developing data and/or process flows Must be able to work independently and proactively Excellent organizational, analytical, and independent problem-solving skills Demonstrated successful performance with giving presentations to both small and large audiences, and coordinating and completing multiple tasks within established and changing deadlines Ability to contribute and collaborate effectively as a member of a highly-functioning and productive team Demonstrated understanding of client relationship management, process mapping and improvement, project management, and production support Proven ability to provide business analysis to meet customer expectations Demonstrated understanding of business analyst tools and techniques; demonstrated proficiency using MS Office and Visio Savi Gurus is a fast-growing St. Louis-based business and technology consulting firm with competitive salary, annual bonus, matching retirement plan, company-paid healthcare, dental, vision and pharma, 4 weeks of PTO, 10 holidays, and a nominal training budget. We hire consultants to keep. We're not turning and burning our folks. Join us and become One of the Savi Gs. ** Only applicants who are legally authorized to work in the US and not represented by anyone else will be considered. Savi Gurus does not provide any work authorization sponsorship, or any assistance in securing, maintaining or extending work authorization. ** E04JI800im7o409ebxh PI76d901b69817-31181-41849087 $62k-80k yearly est.7d agoMarketing Business Systems Analyst
Position Type: Full-Time Exempt Compensation: $78,000 - $95,680 (DOE) About the Role At Breckenridge Grand Vacations, we create Grand Vacations by Sharing Smiles with every Owner, Guest, and coworker. As our Marketing Business Systems Analyst, you will be the driving force behind the technology that powers those smiles, leading the selection, implementation, and optimization of the marketing systems, applications, and integrations that enable a seamless customer journey from first data capture through purchase, owner upsell, and referral. You will be the subject matter expert for our marketing technology ecosystem, spanning Salesforce, Marketing Cloud, WordPress, Tableau, and a connected network of vendor platforms, translating complex business needs into clear technical requirements, workflows, and solutions. Working across our multi-channel marketing and sales teams, you will connect communication opportunities with the broader business, driving growth through innovation, automation, and efficiency. This is a hybrid position requiring the employee to reside in Colorado and work from our Breckenridge office, once a week and as needed for additional meetings or events. If you thrive in a collaborative, values-driven environment, are motivated by solving complex problems, and find deep satisfaction in building systems that create measurable impact for Owners, Guests, and coworkers, we'd love to meet you. Responsibilities Develop, implement, maintain, and optimize marketing applications, systems, integrations, and automation supporting tour generation, operational initiatives, and the customer journey. Serve as subject matter expert for marketing technology, including Salesforce platforms, TSW, WordPress/Gravity Forms, TravelClick, ChaseData/DialedIn, Tableau, DemandTools, NICE CXone, APIs, SFTP exchanges, and related technologies. Lead marketing technology and innovation initiatives, including system implementations, integrations, automation, website enhancements, CRM capabilities, behavioral tracking, digital personalization, and emerging technologies-and manage project roadmaps, priorities, timelines, budgets, risks, dependencies, change management, stakeholder communication, and business readiness. Analyze technology and business processes to identify gaps and recommend solutions that improve functionality, efficiency, scalability, and customer experience. Partner with Marketing, CRM Marketing, Sales, Operations, IT, Compliance, vendors, and other stakeholders to translate business needs into technical requirements, workflows, use cases, user stories, and acceptance criteria-and to enable targeted, integrated campaigns through effective use of customer data, tracking, preference management, A/B testing, progressive profiling, and automation. Manage and monitor system integrations and data flows-APIs, vendor connectors, scheduled jobs, automations, data synchronization, and lead handoffs-troubleshooting failures and coordinating resolution of cross-system issues. Support data integrity, governance, security, and compliance through established processes for data matching, deduplication, reconciliation, system access, configuration changes, consent management, customer preferences, and communication requirements such as CAN-SPAM, TCPA, and Do-Not-Call regulations. Develop and execute testing plans for system implementations, enhancements, and Salesforce seasonal releases, including user acceptance testing, regression testing, sandbox validation, data validation, issue resolution, and production readiness. Monitor system performance, usage, storage, messaging, email deliverability (including sender authentication, list hygiene, and bounce management), API consumption, and other technology resources to identify issues and opportunities for optimization. Leverage approved AI and automation tools to improve project discovery, requirements development, process analysis, documentation, testing, quality assurance, and data validation in accordance with Company policies. Maintain technical documentation and SOPs, coordinate system change control, manage vendor support escalations, train and enable users on new tools and processes, and promote consistent MarTech practices across platforms and departments. Uphold BGV's hospitality values: greeting everyone with enthusiasm, treating everyone with respect, making every interaction positive, taking personal responsibility, anticipating the needs of others, and supporting sustainability and community initiatives. Perform other duties as assigned. Requirements: Bachelor's degree in business, marketing, information systems, technology, or a related field, with 3+ years of related experience in digital, marketing technology, business systems, or technology management. Hands-on experience with Salesforce configuration-including objects, fields, validation rules, Flow automation, reports, dashboards, and user access concepts. Working knowledge of SQL, including joins, filtering, aggregation, and data validation, to investigate and reconcile customer and campaign data. Experience gathering business requirements, documenting workflows and acceptance criteria, troubleshooting integrations, and executing system and user acceptance testing. Experience troubleshooting integrations using field mappings, synchronization status, error logs, and an understanding of APIs, authentication, and scheduled file exchanges. Ability to assess downstream impacts of configuration and data changes across integrated systems. Proficiency with Excel for formulas, lookups, pivot tables, and data reconciliation, and with business documentation and collaboration tools. Experience designing, implementing, and maintaining integrations across CRM, marketing, and operational platforms. Experience working within a shared delivery model, partnering with dedicated platform administrators, IT, developers, and vendors to define solutions, coordinate configuration and integration work, and validate delivery. Ability to translate business needs and analytical findings into practical technical solutions and process improvements. Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences and present findings and recommendations to leaders, employees, and vendors. Ability to solve practical problems, manage competing priorities, navigate ambiguity, and independently drive results. Advanced proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams. Ability to accurately record time worked in the correct department using the Company time keeping system. Hybrid position requires the employee to reside in Colorado and work from the Breckenridge office once a week, and as needed for additional meetings or events. Must be comfortable working in a pet-friendly office with pets and pet dander present. Regularly sit and work at a computer for extended periods; frequently communicate in person, by phone, and through electronic platforms; occasionally stand, walk, bend, reach, stoop, push, or pull; occasionally lift, carry, or move office equipment and materials weighing up to 25 pounds; specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Preferred Qualifications Salesforce Administrator, Business Analyst, Advanced Administrator, Marketing Cloud Administrator, Marketing Cloud Email Specialist, Marketing Cloud Consultant, or comparable certification. Experience with marketing automation, customer data, and digital engagement platforms, preferably Salesforce Marketing Cloud Engagement and Marketing Cloud Connect. Working knowledge of Marketing Cloud Data Extensions, audience segmentation, SQL queries, and automation workflows using Journey Builder, Automation Studio, Contact Builder, and MobileConnect (SMS). Experience designing and implementing solutions across Salesforce and connected marketing platforms, preferably Marketing Cloud Engagement, including supporting integrations with operational systems such as TSW or reservation platforms. Experience with WordPress or similar content management systems, including page and form updates, plugins, and coordinating changes with web developers or agencies. Working knowledge of website structure, HTML, CSS, and JavaScript tags, enough to troubleshoot forms, tracking, and data capture. Experience implementing and validating website and campaign tracking using Google Analytics 4, Google Tag Manager, UTM standards, and conversion tracking across web, email, and paid channels. Experience connecting web forms (such as Gravity Forms), booking engines (such as TravelClick/Amadeus or Inntopia), and landing pages to CRM and marketing automation platforms, including lead routing, attribution, and troubleshooting the flow of data into those systems. Familiarity with cookie consent, privacy, and web accessibility (ADA/WCAG) requirements as they apply to data collection and customer-facing forms. Experience supporting Marketing Operations, Sales Operations, customer service, or other business operations functions. Familiarity with lead-to-tour, reservation, sales, owner service, or related customer lifecycle workflows. Familiarity with Agile delivery methodologies and work management platforms such as Asana, Jira, Azure DevOps, or comparable tools. Experience with data visualization and reporting platforms such as Tableau or Salesforce reporting. Compensation & Benefits Health, vision, and dental insurance plans Company-paid life insurance coverage Voluntary Life and Accidental Death/Dismemberment Insurance HSA and FSA-Dependent Care Accounts Retirement plan Generous paid time off (PTO) and sick leave to support work-life balance Volunteer Time Off - Paid opportunities to give back to Summit County Bereavement leave Biannual bonuses Tuition Reimbursement Program Employee Wellness programs to support physical and mental health Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event tickets, pet insurance partner discounts, and access to Summit Medallions: Occasional-use transferable passes for access to 6 premier resorts (A-Basin to Vail) via owners' program About Our Company Breckenridge Grand Vacations is a locally owned resort developer with a 40-year history in Summit County. We've been recognized as a Top Workplace for our employee-focused culture and commitment to responsible growth and giving back to the place we call home. Applications will be accepted until October 31, 2026. We value diversity and welcome applicants from all backgrounds. Equal Opportunity Employer. PIe41c4b86f180-31181-41888631 $78k-95.7k yearly7d agoBusiness Analyst
Senior Business Analyst 12 months contract Must-Have Skills Workflow design and process mapping Data analysis and data visualization Business Acceptance Testing (BAT/UAT) Confluence and MIRO Story writing and backlog management Jira or similar work management tools Strong stakeholder communication and requirements gathering $59k-82k yearly est.3d agoBusiness Analyst
W2 contract only. NO C2C assistance. Please do not call if you are a C2C. 12-month remote project. $42.00 an hour w2. LMS and SumTotal experience is required. Business Systems Analyst III LMS Transformation & SAP SuccessFactors Learning Migration Position Summary Milestone is seeking an experienced Business Systems Analyst III (BSA III) to support the enterprise Learning Management System (LMS) transformation initiative, including the migration from SumTotal LMS to SAP SuccessFactors Learning. The BSA III will serve as the liaison between business stakeholders, Learning & Development, Human Resources, Compliance, Quality, Information Technology, and implementation partners to ensure business requirements are accurately captured, documented, validated, and translated into effective system solutions. This role will support business process analysis, requirements gathering, curriculum and training data transformation, testing coordination, validation activities, reporting requirements, and deployment readiness. The BSA III will play a critical role in ensuring the future-state learning platform meets business, compliance, and operational needs while maintaining GxP and training compliance requirements. The ideal candidate will possess strong business analysis skills, experience supporting enterprise software implementations, and familiarity with learning management systems within regulated pharmaceutical, biotechnology, healthcare, or life sciences organizations. Key Responsibilities Business Analysis & Requirements Management Elicit, document, analyze, and manage business requirements for the LMS transformation program. Conduct stakeholder interviews, workshops, and process review sessions. Partner with business and technical teams to define future-state learning processes and system capabilities. Translate business needs into functional requirements, user stories, process flows, and use cases. Ensure traceability between business requirements, system configuration, testing activities, and deployment deliverables. Facilitate review and approval of business requirements documentation. Current-State and Future-State Process Analysis Analyze current learning management processes and identify opportunities for improvement. Document current-state and future-state workflows. Evaluate training administration, curriculum management, learner assignments, qualification tracking, reporting, and compliance processes. Support process harmonization and standardization activities. Identify business process gaps and recommend solutions. LMS Migration & Data Analysis Support migration activities from SumTotal LMS to SAP SuccessFactors Learning. Analyze training and curriculum data for migration readiness. Assist with data mapping, transformation, cleansing, validation, and reconciliation activities. Document business rules governing training records and learning assignments. Validate migrated data against approved requirements and business expectations. Coordinate review and signoff activities with business stakeholders. SAP SuccessFactors Learning Support Collaborate with implementation teams to define system requirements and configuration needs. Support design workshops and solution review sessions. Review proposed configurations against business requirements and compliance needs. Assist in documenting functional specifications and configuration requirements. Participate in defect triage and issue resolution activities. Compliance, Validation & Quality Support Support GxP-regulated system implementation activities. Assist with Computer System Validation (CSV) documentation and review activities. Contribute to validation deliverables such as: User Requirements Specifications (URS) Functional Requirements Traceability Matrices Test Scenarios Validation Evidence Ensure compliance-related business requirements are accurately documented and tested. Support audit readiness and documentation management. Testing & User Acceptance Support Develop and coordinate User Acceptance Testing (UAT) activities. Assist in creation of test scenarios, test scripts, and test data requirements. Coordinate testing schedules and stakeholder participation. Track test execution, defects, resolutions, and retesting activities. Facilitate business validation and acceptance of system functionality. Support deployment readiness assessments. Reporting & Analytics Requirements Gather and document reporting requirements. Support development of dashboards, training compliance reports, and operational reporting capabilities. Validate reporting outputs and analytics requirements. Partner with business stakeholders to ensure reporting supports regulatory and operational objectives. Stakeholder Engagement Act as a liaison between business users, project teams, technical teams, and implementation partners. Facilitate requirements gathering and solution review sessions. Build strong working relationships across HR, Learning & Development, Compliance, Quality, Regulatory Affairs, and IT teams. Support change management and organizational readiness activities. Assist in development of end-user communications and training materials. $42 hourly3d agoBusiness Analyst
About the Job You are the business analyst for the revenue organization and the analytical right hand to our Chief Revenue Officer. You own the numbers leadership sees every day: what happened, why it happened, and what it means for the decisions in front of us. Our analytics team has already built the reporting layer. Your job is not to build it again. It's to live in it, know it cold, and turn it into judgment. You run the reporting cadence, explain movements in the business, forecast where we're heading, and tell the Commercial team plainly when something doesn't add up. This is a business role with analytical depth, not an engineering role. Your leverage comes from business fluency, clear thinking, and the trust you build with the people you serve. About TelyRx At TelyRx, Our Purpose is to lead the future of healthcare - a system that revolves around our patients, not the other way round. Our Mission is to provide a radically simpler way to get the healthcare patients need, so they can be free from the constraints of today's system. At the heart of who we are sit our TELY values (Trust, Empathy, Leveling Up, and YOLO). TelyRx Holdings Inc. (TSX: TELY) is a publicly traded direct to consumer telehealth pharmacy platform serving patients across 48 U.S. states, plus the District of Columbia and Puerto Rico. We dispense FDA-approved medications for everyday acute and chronic conditions through a model that prioritizes patient access, clinical credibility, and operational trust. We are not a compounding pharmacy. We do not handle controlled substances. We are a real pharmacy that delivers a real patient relationship at the convenience, trust and safety our patients need. Key Responsibilities Own the daily and weekly revenue reporting cadence for the CRO and leadership team - delivered on time and right the first time Drive the revenue narrative through weekly and monthly business reviews, and analysis that feeds leadership and board materials Go beyond the number to explain why it moved and what it means, breaking revenue movements into volume, price, mix, and retention Lead business deep dives across pricing, promotions, product/category mix, channel performance, funnel conversion, and unit economics Serve as the go-to analyst for the Commercial team - framing questions, doing the analysis, and delivering recommendations, not just charts Become the most fluent person in the company on our BI reporting layer (Sigma), including what exists, what it means, and where its edges are Catch and flag data issues early, before they reach leadership Partner cross-functionally with Marketing, Finance, Ecommerce, and Pharmacy Operations to turn analysis into decisions What You Bring Required: 5+ years of experience in business analysis, revenue operations, sales operations, or a comparable analytical role, including direct support of senior leaders Power-user fluency in a modern BI tool - comfortable navigating, filtering, and interrogating dashboards independently Strong executive communication skills: able to write the memo, build the deck, and give a clear answer under ambiguity Sound business judgment and the confidence to speak up when something looks wrong Ability to prioritize across competing demands What we offer Competitive base salary Stock options (RSUs) Comprehensive medical, dental, and vision coverage Health Savings Account (HSA) eligibility 401(k) retirement savings plan Flexible scheduling options to support work-life balance Generous paid time off (PTO) program *Employees who reside within a commutable distance of one of our office locations may be required to work in a hybrid arrangement.* TelyRx is proud to be an Equal Opportunity Employer and Affirmative Action employer. We do not discriminate based on race, color, religion, creed, sex, national origin, ancestry, age, disability, marital status, sexual orientation, gender identity or expression, genetic information, veteran status, or any other basis protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees. $58k-81k yearly est.3d agoBusiness Analyst
Duration - 6 months JD : At least 6 years of experience in Business Analyst role Hands-on BA experience for front-end & web based applications in FS Very well versed with Agile delivery methodology Define API requirements Ability to Lead and Manage requirement gathering and user story grooming sessions Skilled in working with stakeholders to understand the application topology, data flow, business flow and user inputs to develop requirements/user stories Skilled in developing detailed user stories covering key functionality aspects and acceptance criteria Good knowledge of APIs, .NET features and cloud Experienced in creating wireframe documents Familiar with Front-end integrations with third party systems and back-end systems Support development team on translation of functional requirements & validate the design/solution is per the business specification Collaboration with various teams - Business, QA, DEV, Users Capable of doing Gap Analysis between 2 different applications and document the gaps as Business Requirements Prior experience in Finance domain and merchant onboarding will be a big plus $58k-81k yearly est.3d agoBusiness Analyst
Fast growing Healthcare SaaS Compliance Solution provider in the Medicare/Medicaid/Commercial space is seeking a Business Analyst to join our team. Who We Are: Beacon Healthcare Systems Inc. is an exciting software as a service (SaaS) company thriving in the healthcare space. We provide compliance and regulatory software modules for applicable stakeholders in the health insurance industry. Why Work Here? Bridge the gap between business needs and technology solutions in a mission critical healthcare compliance platform. Work directly with stakeholders, engineers, and product teams to shape how the product evolves. Make a tangible impact in a fast-growing SaaS company where your analysis drives real decisions. Competitive compensation, remote flexibility, and a collaborative culture that values curiosity and rigor. Role: Business Analyst Location: Remote Compensation: $85,000 - $97,000 per year plus benefits and bonus Description: Our ideal candidate is an experienced Business Analyst who excels at gathering, documenting, and translating complex business requirements into actionable technical specifications. You have a natural ability to bridge the communication gap between business stakeholders and engineering teams, and you bring a structured, analytical approach to problem-solving. You are detail oriented, intellectually curious, and energized by the challenge of improving processes and products in a regulated healthcare environment. This role plays a critical part in supporting new product implementations, client deployments, and coordinated release activities. This position reports to the Director of Implementations. Responsibilities: Requirements Gathering & Documentation Elicit, analyze, and document business requirements through interviews, workshops, surveys, and process observation with stakeholders across the organization. Translate business needs into clear, detailed functional specifications, user stories, acceptance criteria, and process flow diagrams. Maintain and manage a requirements repository, ensuring traceability from business need through to delivery and testing. Process Analysis & Improvement Analyze existing business processes, workflows, and systems to identify inefficiencies, gaps, and opportunities for improvement. Develop as is and to be process maps, gap analyses, and business cases to support technology investment and process change decisions. Collaborate with product and engineering teams to ensure solutions are technically feasible, scalable, and aligned with business objectives. Stakeholder Collaboration Serve as the primary liaison between client business stakeholders and the engineering and product teams throughout the project lifecycle. Facilitate requirements review sessions, design walkthroughs, and user acceptance testing (UAT) with business owners. Communicate project progress, requirement changes, and risk implications clearly to all relevant stakeholders. Quality & Delivery Support Support new product implementations by documenting and implementing client specific configuration needs, integration requirements, and deployment considerations. Partner with and support client deployments including validation and troubleshooting. Participate in release planning and coordination ensuring new features are properly documented, tested, and aligned to client deployment schedules. Support QA teams by reviewing test plans and test cases to ensure alignment with documented requirements and acceptance criteria. Participate in sprint ceremonies including backlog grooming, sprint planning, and sprint reviews in an Agile development environment. Produce post implementation reviews and lessons learned documentation to drive continuous improvement. Education and Experience: Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field. Minimum 5 -10 years of business analysis experience in a SaaS, technology, or healthcare IT environment. Proven ability to gather and document complex business requirements and translate them into technical user stories and functional specifications. Strong proficiency with business analysis tools and techniques including process mapping, use case development, and gap analysis. Experience working in Agile/Scrum environments; familiarity with tools such as Jira, Confluence, or Azure DevOps. Excellent communication and facilitation skills; ability to lead workshops and present findings to executive stakeholders. CBAP (Certified Business Analysis Professional) or PMI-PBA certification preferred. Experience in healthcare, insurance, or regulated software environments is a strong plus. Personal Competencies: Strong analytical and critical thinking skills with the ability to deconstruct complex problems and identify root causes. Exceptional written and verbal communication skills; able to tailor messaging to technical and non-technical audiences alike. Detail oriented with a commitment to accuracy, consistency, and completeness in all documentation. Collaborative and relationship-driven; able to build trust with stakeholders at all levels of the organization. Self-starter who manages workload effectively, meets deadlines, and adapts well to shifting priorities. Beacon Healthcare Systems is proudly an equal opportunity employer. The company is headquartered in Huntington Beach, CA $85k-97k yearly3d agoBusiness Analyst
Role: Business Analyst - Banking Account Management & Decision Management Domain: Banking / Financial Services Location: Preferred Pittsburgh, PA or Cleveland, OH. Remote can be considered for strong candidates. Seeking an experienced Business Analyst with strong expertise in Banking Account Management, Policy Rules, Decision Management, and Testing. The candidate should understand account management strategies such as CRCLI, PCLI, CLO, and CLD, policy-driven decisioning, and validation of business rules and strategies. Basic Python and SQL knowledge, along with strong experience in JIRA, Agile, and Kanban, is required. Key Responsibilities Gather, analyze, and document business requirements, user stories, acceptance criteria, and process flows. Analyze and support banking account management strategies: CRCLI, PCLI, CLO and CLD Analyze policy rules, decisioning frameworks, customer treatment strategies, and business impacts. Validate business rules, decision outcomes, and account management strategies. Develop and execute test scenarios/cases and support SIT, UAT, production validation, and post-deployment testing. Perform defect analysis and support root cause investigations. Manage requirements, stories, tasks, and defects in JIRA and participate in Agile ceremonies. Required Skills Strong experience in Banking/Financial Services and Account Management. Good understanding of CRCLI, PCLI, CLO, CLD, customer treatment strategies, and credit risk principles. Strong Business Analysis, requirements gathering, documentation, and stakeholder management skills. Experience with policy rules, decision management platforms, and rule validation. Strong testing experience, including test planning, business rule validation, defect management, and production validation. Advanced JIRA and good knowledge of Agile/Kanban. SQL proficiency and basic Python knowledge. Preferred / Nice to Have Experience with MongoDB, Elasticsearch, and Kibana. Experience with production support and post-release validation. $60k-79k yearly est.3d agoAI Business Analyst
Required Skills & Experience 8-10+ years experience in technical business analyst roles Experience supporting Scrum Master responsibilities Experience supporting the engineering of AI agents, solutions, and products Experience with Azure DevOps (ADO) and Copilot Expert Agile knowledge and variations of the methodology (Scrum, SaFE, hybrid, etc.) Strong background in writing user stories and technical documentation Well versed in PowerPoint and Excel for executive presentations Nice to Have Skills & Experience Azure AI Foundry Hands on technical ability Job Description An employer is looking for an AI Business Analyst to sit remote. Your primary responsibility will be meeting with stakeholders to gather requirements, building user stories/ technical documentation in Azure Devops in contribution to the development efforts for these various AI solutions, primarily utilizing Azure AI Foundry. You will operate in a Agile fashion for these tasks and support the backlog for all related requests including POCs, product enhancements, agent development, solution deployment, etc. You will ensure the Agile methodology is being followed accordingly and accommodate the hybrid fashion that the team is operating in. Additional tasks may include technical documentation for related efforts, partnering with cross-functional teams for process improvement, and contributing to the continued efforts for Agile maturity. $54k-76k yearly est.3d agoBusiness System Analyst
Senior Business Systems Analyst - Finance & Business Solutions Rate: $60-65/hr Structure: Contract Duration: 12 Months + Potential Extensions/Hire Work Authorization: Brooksource is unable to sponsor Visas at this time About the Role: Brooksource is seeking a Senior Business Systems Analyst on behalf of our client to serve as a strategic bridge between Finance and Technology teams. This individual will play a key role in supporting and optimizing enterprise finance systems while driving process improvements across Accounting, Treasury, Land/Project Costing, and Financial Planning & Analysis functions. The ideal candidate combines strong finance business process knowledge with experience supporting Oracle-based financial systems and enjoys translating complex business needs into scalable technology solutions. What You'll Do: Partner with Finance stakeholders to gather, document, validate, and prioritize business and functional requirements across Accounting, Treasury, FP&A, and costing functions. Translate business requirements into detailed functional specifications, process flows, and actionable deliverables for technical teams. Support Oracle JD Edwards EnterpriseOne (E1) and Oracle Hyperion/EPM environments, including system enhancements, troubleshooting, testing, and process optimization initiatives. Lead and support User Acceptance Testing (UAT), including test strategy development, execution, defect tracking, and production readiness activities. Collaborate with business users, technology teams, and third-party vendors throughout the full system development lifecycle, from requirements gathering through deployment and post-go-live support. Identify opportunities to streamline financial processes, improve data quality, strengthen controls, and reduce manual effort across finance operations. Develop process documentation, training materials, and reporting solutions to support user adoption and operational excellence. What You Bring: Bachelor's degree in Accounting, Finance, Information Systems, Business, or a related field, or equivalent professional experience. 5+ years of Business Analyst experience supporting Finance, Accounting, Treasury, or FP&A organizations. Strong understanding of core finance and accounting processes, including General Ledger, Accounts Payable, Accounts Receivable, budgeting, forecasting, treasury operations, and project/job costing. Hands-on experience supporting Oracle JD Edwards EnterpriseOne (E1), particularly finance-related modules. Experience working with Oracle Hyperion Planning, HFM, Essbase, EPM, or comparable financial planning and consolidation platforms. Proven experience gathering requirements, writing functional specifications, facilitating workshops, conducting gap analyses, and leading UAT efforts. Strong analytical, problem-solving, stakeholder management, and communication skills with the ability to work effectively across business and technical teams. Preferred Qualifications: Experience supporting finance functions within real estate, construction, homebuilding, land development, or similarly project-based industries. Familiarity with SQL or data querying tools for financial data validation and analysis. Experience working within Agile and SDLC environments utilizing tools such as Jira, Confluence, or GitHub. Prior experience supporting ERP upgrades, finance system implementations, integrations, or large-scale transformation initiatives. PMP, CBAP, Six Sigma, or related certifications are a plus. Why Join Us? 401(k) Matching Plan Medical, Dental, & Vision Plans Relationship-Driven Process to Find Your Best Fit 6 Paid Holidays Regular Meetings to Ensure Quality in Your Engagement About Us: At Brooksource, relationships are the foundation of everything we do. Since 2000, we've built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. EEO Statement: Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. $60-65 hourly3d agoBusiness Analyst
Local candidates only (Central Indiana) Builds strong, trust‐based relationships with stakeholders, navigates challenging conversations with confidence, and communicates progress and tradeoffs clearly to senior leadership. The Business Systems Analyst (BSA) plays a critical role in enabling successful digital transformation across INDOT. While technical proficiency is important, success in this role depends heavily on strong interpersonal, communication, and relationship‐building capabilities. BSAs partner closely with internal stakeholders, product owners, subject‐matter experts, and technical teams, often navigating ambiguity, facilitating consensus, and guiding teams toward shared outcomes. This position requires a candidate who can listen actively, communicate clearly, negotiate effectively, manage expectations thoughtfully, and build trust across diverse groups. POSITION DESCRIPTION The Business Systems Analyst works at the agency enterprise level to lead IT and data systems analysis efforts while building strong organizational alignment across business, technology, and leadership groups. This position reports directly to the Business Analysis Director on the Digital Transformation team and is responsible for: Developing and maintaining strong, trust‐based relationships with stakeholders across INDOT to ensure alignment, collaboration, and effective communication of technology and data‐driven solutions that address critical organizational challenges. Serving as the business relationship manager for specialized functional/business areas, providing strategic guidance, leading tough conversations when needed, and helping drive effective organizational change. Building productive partnerships with IT and data practitioners, including the Data Governance Manager, IT Project Managers, and QA Testers, to develop detailed, requirements that enable teams to deliver effective technology and data solutions. Managing expectations across stakeholders, peers, vendors, leadership, and technical teams to ensure alignment, constructive dialogue, and smooth delivery throughout the project lifecycle. Leading and facilitating discovery sessions, workshops, and discussions to deeply understand business processes, pain points, and desired outcomes. Serving as the bridge between business and technical teams by translating complex concepts and ambiguous needs into clear, actionable requirements and user stories that align business objectives with technical feasibility. Leading efforts to improve systems and processes by identifying root causes, mediating conflicting priorities, and breaking down silos to drive integrated, consensus‐based solutions through influence, collaboration, and strategic negotiation. Collaborating with cross‐functional teams to plan and advance full interoperability across INDOT systems, data, and processes. Supporting digital transformation strategic planning and leading effective change management by helping stakeholders understand system impacts, workflow changes, and the organizational shifts needed for successful adoption. Following established governance practices and actively promoting their adoption across the organization. Skills : Experience as a business analyst, consultant, or similar role in technology, government. Required 5 Years Business analysis and problem solving experience in a consultative or project setting Required 5 Years Solid experience cultivating and managing business relationships with multiple stakeholders Required 5 Years Strong technical, written, and oral communications skills with multiple audiences (i.e., technical, data, business, project management, leadership) Required 5 Years Business requirements and user story creation and documentation Required 5 Years Experience and skill working with Microsoft Office Suite (Word, PowerPoint, Excel) Required 5 Years Understanding of Software Development Life Cycle (SDLC) Highly desired Experience working with Azure DevOps Highly desired Experience working with the Salesforce platform, including supporting business processes and eliciting/documenting requirements Highly desired Experience collaborating with technical and business stakeholders in a Salesforce environment Highly desired Salesforce Certified Business Analyst Certification Highly desired $59k-75k yearly est.3d agoRevenue Business Analyst
RapidClaims is a leader in AI-driven revenue cycle management, transforming medical coding and revenue operations with cutting-edge technology. The company has raised $11 million in total funding from top investors, including Accel and Together Fund. Join us as we scale a cloud-native platform that runs transformer-based Large Language Models rigorously fine-tuned on millions of clinical notes and claims every month. You'll engineer autonomous coding pipelines that parse ICD-10-CM, CPT and HCPCS at lightning speed, deliver reimbursement insights with sub-second latency and >99 % accuracy, and tackle the deep-domain challenges that make clinical AI one of the hardest-and most rewarding-problems in tech. Revenue Business Analyst- Job Overview As a Revenue Cycle Business Analyst, you will be responsible for analyzing, optimizing, and supporting end-to-end revenue cycle operations for US healthcare clients. You will work closely with cross-functional teams, including Product, Engineering, Coding, and Operations, to translate business needs into actionable insights and scalable solutions. With strong expertise in US RCM processes, you will drive data-backed decision-making, improve financial performance, and enhance operational efficiency across the revenue cycle. Key Responsibilities Analyze end-to-end revenue cycle workflows, including charge capture, coding alignment, billing, claims processing, AR follow-ups, and denial management. Gather, document, and translate business requirements into functional specifications and process improvements. Work closely with Product and Engineering teams to implement and enhance RCM tools, automation, and AI-driven solutions. Monitor key performance metrics such as AR days, denial rates, clean claim rates, and collections to identify trends and improvement opportunities. Perform root cause analysis on denials, underpayments, and revenue leakage, and recommend corrective actions. Develop dashboards, reports, and data visualizations to provide actionable insights to stakeholders and clients. Collaborate with clients to understand their RCM challenges and recommend data-driven strategies for optimization. Ensure compliance with US healthcare regulations, payer guidelines, and coding standards (ICD-10-CM, CPT, HCPCS). Support process standardization, documentation, and continuous improvement initiatives across accounts. Act as a bridge between business, operations, and technical teams to ensure successful delivery of solutions. Qualification: 7+ years of experience as a Business Analyst in US healthcare Revenue Cycle Management. Strong understanding of end-to-end RCM processes and workflows. Hands-on experience with data analysis, reporting tools, and RCM platforms. Proficiency in Excel, SQL, or BI tools (Tableau, Power BI, etc.) is preferred. Experience working with US payer systems, reimbursement models, and compliance requirements. Strong analytical and problem-solving skills with attention to detail. Excellent communication and stakeholder management abilities. Experience working in healthcare technology or AI-driven environments is a plus. What We Offer: Competitive compensation with performance-based incentives. Comprehensive benefits package (Health). Opportunity to work at the intersection of healthcare and AI-driven innovation. Collaborative, fast-paced, and growth-oriented work environment. $56k-79k yearly est.3d agoBusiness Analyst
Job Title: BA/QA Analyst Hybrid role (3 days in office, 2 days from home) Length of assignment: Initial Assignment 2 months, will have opportunity for extension In order to make an application, simply read through the following and make sure to attach relevant documents. Job Description: The EMIT BA/QA Analyst supports the migration of sites from LDAP to Active Directory by defining security role requirements, executing and automating testing, validating deployments, and providing post-production support. This role follows EyeMed's SDLC processes for Business Analysis and Quality Assurance to ensure successful project delivery. Project Scope: Call Center, Retail, and Security applications migrating from LDAP to Active Directory Required Skillsets: Minimum 5 years of experience in a similar position with experience in business analysis and quality assurance Demonstrated experience in requirements elicitation and gathering processes Demonstrated experience in software testing life cycle activities, fundamentals of test architecture, test design principles for black-box and grey-box testing Knowledge of manual and automated testing for UI, back-end/batch and data conversion/ETL Experience with databases, ability to create, execute, and understand SQL queries to assist in data development and research Experience in working in multiple test environments and management of test data across them Strong analytical, critical thinking and problem-solving abilities Ability to prioritize and handle multiple tasks/projects Excellent communication (written, verbal and listening) skills, presentation and documentation skills Strong organizational/team-working skills with ability to coordinate in a diverse, xevrcyc dynamic environment Experience with project tracking systems such as Jira as well as Microsoft Office applications Nice to have: Experience in implementing A.D. or A.D. B2C projects Experience in writing requirements and testing projects with defined security roles Experience with test automation and performance testing tools Knowledge in utilizing AI tools for requirements and test case creation Broad-based knowledge/experience of managed vision care or healthcare industries Facets application experience Security Testing experience $60k-83k yearly est.4d agoContent Production Business Analyst
Pay Rate: Up to $69/hour Duration: 12-month contract, with strong potential for extension or conversion to full-time Hours: Full-Time Schedule: Standard Eastern Time business hours Summary We are seeking a proactive and highly organized Content Production Business Analyst to support a global content organization managing more than 100 websites across 40+ languages. This role will serve as a key liaison between content and engineering teams, helping coordinate platform deployments, organize user acceptance testing (UAT), track release activity, and support day-to-day CMS operations. The ideal candidate has some experience working with content management systems or digital content operations and is comfortable coordinating with cross-functional teams across multiple time zones. Experience with Adobe Experience Manager (AEM) is a plus, but not required. Training will be provided. This is an excellent opportunity for someone early in their Business Analyst career who enjoys working with technology, content, and global teams. What You'll Do Coordinate and track CMS deployment activities on a recurring three-week release cycle Organize and coordinate user acceptance testing (UAT) for each deployment Develop and maintain UAT scripts and coordinate with testers to ensure appropriate coverage Track testing results, issues, and deployment status Serve as a liaison between engineering and content teams to ensure requirements, testing needs, and deployment updates are clearly communicated Help coordinate activities across teams in the U.S., UK, and Japan Support the day-to-day operation of a global content management environment Provide first-line support for CMS-related questions and troubleshooting when the primary support resource is unavailable Help identify, document, and communicate CMS issues to the appropriate technical teams Create and maintain Jira tickets and other project or workflow documentation Track deployment-related activities, action items, and follow-ups Support internal communications related to platform deployments and updates Work with global teams to understand how content moves from a single source through localization and publication across multiple markets Occasionally provide off-hours support for time-sensitive issues, with advance notice What You Bring Experience working with a Content Management System (CMS), digital content, web operations, or a related environment Understanding of global or multi-language content workflows, localization, or digital content publishing Strong organizational and project coordination skills Excellent written and verbal communication skills Ability to proactively follow up, ask questions, and work independently Comfortable collaborating with cross-functional teams, including technical and non-technical stakeholders Ability to work effectively with teams across multiple time zones and cultures Strong attention to detail and ability to manage multiple priorities Ability to work a standard Eastern Time schedule High school diploma or equivalent with relevant professional experience Bonus Points If You Have Experience with Adobe Experience Manager (AEM) or another enterprise CMS Experience with Jira Experience with Wrike or similar project/workflow management tools Experience with UAT, QA, or software release testing Experience working with global websites or localized content Experience supporting enterprise technology or marketing organizations Experience with internal communications or email platforms such as Stripo Previous Business Analyst, Content Operations, Web Operations, or Digital Project Coordination experience Why This Role? Work with a global team spanning the U.S., UK, and Japan Gain hands-on experience supporting a large-scale enterprise CMS environment Opportunity to develop Business Analysis, UAT, project coordination, and stakeholder management skills 12-month contract with strong potential for extension or conversion to full-time Work with a global digital content operation supporting 105 websites and 40+ languages TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. $69 hourly3d agoBusiness Analyst
Pay: $55,000.00 - $60,500.00 per year Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. Dynamic Specialty Inc. is seeking a Business Analyst to serve as a key liaison between business teams and technology resources by analyzing workflows, documenting processes, and translating operational needs into clear, actionable documentation and requirements. This role focuses on understanding how the organization operates across departments and ensuring those processes are accurately captured, standardized, and maintained. The Business Analyst works closely with stakeholders across all departments to map current‐state processes, identify opportunities for improvement, and create structured documentation-including standard operating procedures (SOPs), process guides, and internal reference materials. This position emphasizes clarity, consistency, and organization, supporting operational efficiency, scalability, and cross‐department alignment. Essential Duties / Responsibilities: Meet with several department leaders to understand current workflows, procedures, and operational practices. Analyze and document business processes, identifying inputs, outputs, dependencies, and handoffs. Translate informal or undocumented processes into clear, structured documentation. Develop and maintain standard operating procedures (SOPs), process maps, and reference materials. Create and maintain a centralized "process encyclopedia" or knowledge base for internal use. Identify process gaps, inefficiencies, or inconsistencies and document findings. Collaborate with leadership and subject matter experts to validate documented processes. Ensure documentation reflects actual practices and aligns with company standards and policies. Support technology and system-related initiatives by providing clear business requirements and process context. Assist with documenting system workflows, user interactions, and data touchpoints as needed. Maintain version control and update documentation as processes evolve. Support change initiatives by updating SOPs and communicating process changes clearly. Act as a resource for teams seeking clarity on procedures or workflows. Knowledge / Skills / Abilities (KSA's): Business Process Analysis - Strong ability to observe, analyze, and understand how work is performed across departments and functions. Requirements Gathering - Effectively elicits information from stakeholders through interviews, meetings, and observation. Process Documentation - Translates complex or informal workflows into clear, usable documentation and SOPs. Systems & Workflow Awareness - Understands how systems, tools, and business processes interact; documents dependencies and impacts. Analytical Thinking - Identifies process inefficiencies, inconsistencies, and improvement opportunities through structured analysis. Communication & Facilitation - Communicates clearly with technical and non‐technical stakeholders; facilitates productive discussions. Written Communication - Produces well‐organized, concise, and professional documentation suitable for internal reference and training. Organization & Attention to Detail - Maintains structured documentation libraries with accuracy and consistency. Collaboration - Works cross‐functionally to ensure alignment between departments and shared understanding of processes. Judgment - Distinguishes between stated processes and actual practices; asks follow‐up questions to ensure accuracy. Adaptability - Able to work across changing workflows, systems, and priorities. Process Discipline - Supports consistency, standardization, and repeatability across operations. Continuous Improvement Mindset - Seeks opportunities to simplify, clarify, and improve documentation and processes. xevrcyc Professionalism - Demonstrates reliability, discretion, and accountability when working with sensitive operational information. Minimum Qualifications: Required: Bachelor's degree in Business, Information Systems, Operations, or a related field, or equivalent experience 3-5 years of experience in a business analyst, operations analyst, or process documentation role Demonstrated experience documenting workflows and creating SOPs Strong writing, organization, and analytical skills Ability to engage stakeholders across multiple departments Proficiency with documentation tools and Microsoft Office Authorized to work in the United States Preferred: Experience in insurance, MGA, financial services, or a regulated environment Familiarity with operational, underwriting, claims, or service workflows Experience supporting technology or system implementation projects Experience maintaining internal knowledge bases or process libraries Physical Demands and Work Environment: Primarily seated, computer‐based office role Moderate noise level typical of a professional office environment Fully on‐site position; remote work is not available Standard business hours with occasional extended hours during documentation or implementation initiatives Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid holidays Paid time off Vision insurance $55k-60.5k yearly3d agoBusiness Analyst
Must haves: Strong Business Analyst experience with traditional requirements gathering, documentation, and analysis Experience building and maintaining requirements, user stories, acceptance criteria, and product backlogs Ability to take loosely defined business needs and turn them into structured, actionable requirements Highly organized, structured, and detail-oriented; able to connect dots across processes, requirements, and dependencies Naturally inquisitive and willing to challenge assumptions, identify gaps, and ask follow-up questions rather than simply documenting what is provided Strong stakeholder management skills with experience working directly with business SMEs and Product Owners Comfortable operating in an environment where processes and requirements are not yet well defined Personable communicator who can build relationships and get stakeholders to make time, share information, and work through requirements Comfortable working in an Agile/product environment Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. Nice to haves: Salesforce experience Experience supporting Sales and/or Marketing technology HubSpot experience Exposure to AI capabilities, Microsoft agents, or other enterprise AI tools Power BI experience/exposure LMS platform experience Experience helping establish a new product team or creating a backlog from the ground up Job Description: Our client is looking for a Business Analyst to help build the foundation for a newly forming product team within Sales and Marketing. The team has high-level capabilities identified, but needs someone to help define detailed requirements and build out the product backlog. Working closely with the Product Owner and business SMEs, the BA will gather requirements, lead stakeholder discussions, identify gaps and dependencies, and translate business needs into user stories, acceptance criteria, and an actionable backlog. The ideal candidate is organized, inquisitive, and comfortable with ambiguity. They should be able to ask strong follow-up questions, bring structure to early-stage ideas, and proactively drive requirements forward. xevrcyc The environment includes Salesforce, HubSpot, LMS platforms, Microsoft/AI capabilities, and Power BI, but direct experience with these technologies or Sales/Marketing is not required. $49k-72k yearly est.3d agoBusiness Analyst
Business Analyst - Payments Engineering We are seeking a Business Analyst - Payments Engineering to support the modernization of our client payment systems, with a primary focus on domestic and international bank transfer platforms. This role will serve as a bridge between the Payments/Transfers team, Technology, and third-party vendors, gathering requirements, modeling current and future-state processes, and translating operational needs into clear specifications that Engineering can build and QA can test. The position will also support vendor platform upgrades, workflow automation, and orchestration within a highly regulated financial services environment. KEY RESPONSIBILITIES Gather, analyze, and document business and functional requirements for the initiation, validation, review, approval, and settlement of payments and foreign exchange transactions. Write user stories with clear acceptance criteria; maintain and prioritize the backlog in Jira and refine requirements with Developers and QA. Model current- and future-state processes using Visio and UML, including activity, sequence, and use-case diagrams, to support the migration of legacy BPM workflows to Netflix Conductor. Identify manual steps throughout the payment lifecycle, recommend automation opportunities, and develop supporting business cases. Perform gap analysis for vendor platform upgrades; document interface requirements, data mapping, and migration needs; support vendor evaluations and production deployment planning. Collaborate with UX, business stakeholders, Developers, and QA to ensure requirements are clearly understood, feasible, and delivered as specified. Coordinate User Acceptance Testing (UAT) by defining test scenarios, preparing business testers, tracking defects, and obtaining formal sign-off. Create and maintain user manuals, process guides, and a knowledge base for the Bank's payment solutions. Ensure requirements reflect the Bank's control environment, including segregation of duties, four-eyes approval, transaction limits, cut-off times, and sanctions screening, and comply with change control, audit, and information security requirements. Required Skills: Requirements gathering and documentation, including BRDs/FRDs, user stories, and acceptance criteria. Process modeling using Visio and UML or BPMN. Experience with Jira and Confluence or equivalent tools. SQL for data analysis and requirements validation. Experience working within Agile delivery environments. Preferred Qualifications: Knowledge of banking payments and foreign exchange. Familiarity with Fedwire, SWIFT MT/MX, ISO 20022, and ACH/Nacha. Understanding of workflow orchestration concepts, including Netflix Conductor or comparable BPM platforms. Experience with Salesforce. Experience supporting vendor upgrade programs or core system migrations. Experience collaborating with UX teams on wireframes and user experience requirements. Languages: Fluent English and Portuguese required. Spanish is a plus. $49k-72k yearly est.3d agoBusiness Analyst
eNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting workforce is encouraged to enjoy career fulfillment in the form of challenging engagements, schedule flexibility, and paid training/certifications. Successful outcomes start and finish with eNGINE. The ideal candidate will have experience working alongside software development teams to deliver web applications, portals, and other business-facing software solutions. This person will work closely with business stakeholders and technical teams to understand business needs, define requirements, support development, and help drive solutions through testing and implementation. Responsibilities: Partner with business users to understand current processes, challenges, and opportunities for improvement. Gather, analyze, and document business and functional requirements for new applications and enhancements to existing systems. Serve as the liaison between business stakeholders, end users, and software development teams. Participate in Agile/Scrum development processes, including requirements refinement, sprint planning, and ongoing collaboration with development teams. Define project scope, workflows, requirements, and expected outcomes. Support the development of web applications, portals, and internal business systems from requirements through implementation. Perform and coordinate User Acceptance Testing (UAT) prior to production releases. Document business processes and workflows while identifying inefficiencies and opportunities for improvement. Support application rollouts, including user documentation, training, and post-implementation support. Analyze operational metrics and user feedback to identify opportunities for system enhancements. Qualifications: 3+ years of professional Business Analyst experience supporting software or application development projects. Hands-on experience working within an Agile/Scrum environment. Experience gathering and documenting business and functional requirements. Demonstrated experience supporting the development or enhancement of applications, web applications, portals, or similar software solutions. Understanding of the software development lifecycle (SDLC), including requirements, development, testing, and implementation. Experience with UAT and working directly with end users. Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders. Strong analytical, organizational, and problem-solving skills. Bachelor's degree in Computer Science, Engineering, a related field, or equivalent relevant experience. Experience with financial or transaction-heavy applications is a plus. $63k-91k yearly est.3d agoBusiness Analyst
The Business Analyst sits within Engineering and works between Patient Affordability business teams, pharmaceutical manufacturer clients, and the engineering and data teams that build Paysign's patient affordability platforms. This role owns requirements from elicitation and process analysis through user acceptance testing and release. Hands-on patient affordability experience is required, along with the ability to explain technical detail to business teams and business needs to engineers. Essential Functions and Responsibilities Lead requirements elicitation with Patient Affordability teams and manufacturer clients through workshops and interviews, and validate and document business, functional, data, integration, reporting, and compliance requirements. Question requested solutions to confirm the underlying business problem before requirements are written. Map current- and future-state workflows across enrollment, eligibility, benefit configuration, claims adjudication, payment, and reporting. Perform gap, root-cause, and impact analyses using production data and issue history, and recommend solutions. Work with Patient Affordability subject-matter experts to turn benefit designs and client commitments into system requirements. Translate requirements into user stories, acceptance criteria, process flows, business rules, and functional specifications. Define data mappings, validation rules, exception handling, and reconciliation requirements. Incorporate HIPAA, PCI DSS, SOC 2, and contractual obligations into requirements, and support related audit evidence requests. Maintain requirements traceability and documentation, including business requirements documents, functional specifications, decision logs, and data mappings. Act as the requirements contact for Agile or hybrid delivery teams during development and testing. Assess change requests and communicate impacts to scope, timeline, risk, and client commitments. Own user acceptance testing, including test scenarios, defect triage, retesting, and business sign-off. Confirm delivered functionality matches approved requirements after release. Present findings, options, and recommendations to technical and non-technical audiences, including senior leaders. Escalate material scope changes, unresolved business-team conflicts, client-impacting risks, and privacy or security concerns. Organizational Interactions Project Sponsor: Approves major scope and timeline decisions and resolves business priority conflicts the Business Analyst escalates. IT Project Manager: Owns project plans and delivery schedules. Partners with the Business Analyst on change requests and coordinates UAT timing. Patient Affordability Leadership and Operations: Primary business partner. Provides program requirements and subject-matter expertise. Product, Engineering, Data, and Quality Assurance: Build and test solutions against the requirements this role owns. Client Services: Owns ongoing client relationships and commitments. Compliance, Information Security, and Legal: Review requirements for privacy, security, and contract obligations. Manufacturer Clients and External Partners: Client contacts and, as assigned, hub, pharmacy, claims-processing, and technology partners. Required Skills/Abilities Requirements elicitation and documentation, including user stories and acceptance criteria Process modeling, gap analysis, data mapping, and impact analysis Facilitating workshops and decision meetings, including with senior leaders Strong analytical and problem-solving skills with close attention to detail Excellent written and verbal communication skills with clients and internal teams Proficiency with project tracking and documentation tools Working knowledge of HIPAA, PCI DSS, SOC 2, and secure software delivery practices preferred Working knowledge of pharmacy claims adjudication, NCPDP transactions, copay program business rules, or patient enrollment and eligibility workflows preferred SQL and reporting or data visualization tools such as Tableau preferred Jira and Confluence experience preferred Familiarity with AWS-hosted software, APIs, data integrations, and CI/CD concepts preferred Minimum Qualifications Bachelor's degree in business, information systems, computer science, or a related field Five or more years of business analysis experience in a software, technology, healthcare, or regulated-services environment Pharmaceutical patient affordability experience, such as copay assistance, patient support programs, hub services, pharmacy claims, or benefit administration Experience in Agile or hybrid delivery environments CBAP, CCBA, or PMI-PBA certification preferred Fintech, payment processing, healthcare technology, or other regulated industry experience preferred Experience with client implementations, program launches, onboarding, or production issue analysis preferred Supervisory Responsibilities/Accountabilities This position does not have supervisory responsibilities/accountabilities. Working Conditions Work is performed in an indoor office environment using standard office equipment. General office physical requirements include frequent sitting, extensive computer and keyboard use, walking and standing for long periods, and lifting less than 20 pounds. Data Privacy: This role handles PHI, PII, confidential client information, and payment data and must follow Paysign privacy and security policies, including incident reporting. Travel: This position does not normally require overnight travel. Remote Work: This position is on-site in Henderson, NV, and is not eligible for remote work. This position description is subject to change to meet the needs of the business. It lists the primary functions and requirements of the role and is not all-inclusive. Paysign is an equal opportunity employer. Human Resources 9.25.2026 $62k-90k yearly est.3d agoBusiness System Analyst
Local candidates only (Central Indiana) 100 N. Senate Ave. Indianapolis, IN 46204 Fully onsite Considering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out. Builds strong, trust‐based relationships with stakeholders, navigates challenging conversations with confidence, and communicates progress and tradeoffs clearly to senior leadership. OVERVIEW The Business Systems Analyst (BSA) plays a critical role in enabling successful digital transformation across INDOT. While technical proficiency is important, success in this role depends heavily on strong interpersonal, communication, and relationship‐building capabilities. BSAs partner closely with internal stakeholders, product owners, subject‐matter experts, and technical teams, often navigating ambiguity, facilitating consensus, and guiding teams toward shared outcomes. This position requires a candidate who can listen actively, communicate clearly, negotiate effectively, manage expectations thoughtfully, and build trust across diverse groups. POSITION DESCRIPTION The Business Systems Analyst works at the agency enterprise level to lead IT and data systems analysis efforts while building strong organizational alignment across business, technology, and leadership groups. This position reports directly to the Business Analysis Director on the Digital Transformation team and is responsible for: Developing and maintaining strong, trust‐based relationships with stakeholders across INDOT to ensure alignment, collaboration, and effective communication of technology and data‐driven solutions that address critical organizational challenges. Serving as the business relationship manager for specialized functional/business areas, providing strategic guidance, leading tough conversations when needed, and helping drive effective organizational change. Building productive partnerships with IT and data practitioners, including the Data Governance Manager, IT Project Managers, and QA Testers, to develop detailed, requirements that enable teams to deliver effective technology and data solutions. Managing expectations across stakeholders, peers, vendors, leadership, and technical teams to ensure alignment, constructive dialogue, and smooth delivery throughout the project lifecycle. Leading and facilitating discovery sessions, workshops, and discussions to deeply understand business processes, pain points, and desired outcomes. Serving as the bridge between business and technical teams by translating complex concepts and ambiguous needs into clear, actionable requirements and user stories that align business objectives with technical feasibility. Leading efforts to improve systems and processes by identifying root causes, mediating conflicting priorities, and breaking down silos to drive integrated, consensus‐based solutions through influence, collaboration, and strategic negotiation. Collaborating with cross‐functional teams to plan and advance full interoperability across INDOT systems, data, and processes. Supporting digital transformation strategic planning and leading effective change management by helping stakeholders understand system impacts, workflow changes, and the organizational shifts needed for successful adoption. xevrcyc Following established governance practices and actively promoting their adoption across the organization. $63k-87k yearly est.3d ago